[This review was collected as part of a promotion.] I fell in love with Tempur-Pedic pillows 15 years ago. The one I got (can't remember the name) was HEAVY, a true memory foam pillow. When I laid on it, it cradled my head, supported my neck, kept my head, neck, body aligned through the whole night. It was the same material, same firmness, same heaviness they use in their body pillows today. But after 15 years, I needed new pillows. I ordered the Symphony because it looked exactly like what I had before. BOY WAS I WRONG!! They may look the same but they are NOT. These Symphony pillows are so light and fluffy. They don't gently cradle your head, support your neck or keep your body aligned while you sleep. After about 3 min, the pillow is smashed down and deflated. Your head sinks in the pillow because there's ZERO support. The Contour pillows are worse. They are not firm by any means. So I will be buying a body pillow and taking it to a quilting store to have it cut in half to make two normal, just as I remember them, firm Tempur-Pedic pillows. If you like light and fluffy, these are the pillows for you. But if you long for the true, firm memory foam pillows they used to make, those are a thing of the past. I will no longer hold Tempur-Pedic pillows as the gold standard.

[This review was collected as part of a promotion.] But I was really looking for the side sleeper pillow that has been excellent for more than 8 years . That one is mysteriously not available, and this one was the second best in line for side sleeping.

[This review was collected as part of a promotion.] We love this pillow. Everyone from my 7 year old up to my husband who had spinal surgery on his neck loves this pillow. It gives support while still being soft. Moulds to you without collapsing and needing readjustment like down pillows. I flip from my back to my side and this pillow is equally as comfy in both positions. There is nothing I don't like about it!

[This review was collected as part of a promotion.] This pillow has changed my sleeping from restless to dreaming! Waking up with NO neck pain & stiffness. This pillow is just the right mixture of softness & firmness. One side for back sleeping, turn it over for side sleeping. I actually feel great when I wake up! Life changing!

I purchased on a recent BOGO sale along with a pillow for my husband. I’ve always preferred feather pillows, and didn’t think I would like this one. Boy was I wrong! This is the most comfortable pillow I’ve ever had, and pains I didn’t even know were being caused by my old pillow are gone. I’m super happy with this pillow and company.

[This review was collected as part of a promotion.] I first got the "essential" model and thought it was nice, but i wanted a little more loft so i got this... This is perfect! When you consider how much time you spend sleeping, you really shouldn't skimp on a pillow... It is sooooo comfortable. I usually sleep on my stomach, but also on my side and sometimes i start off on my back..all are equally comfortable... no negatives except i have to hide it from my cats because if they find it i'll never get it back !!!

[This review was collected as part of a promotion.] My new favorite pillow. Just the right height to keep everything aligned. Works great for side or back sleeping. Perfect firmness. Had only ordered 1 initially, but just ordered 2 more they are so great.

[This review was collected as part of a promotion.] It works as intended and advertised. I ended up liking the fact that each side has different levels of softness/firmness. Whether you're sleeping on your back or your side, you can't go wrong with this.

I was super excited about getting this pillow!! However, I slept on in for a week and it was just too hard and very uncomfortable. I was disappointed because it was very expensive!! I read all the reviews and was very hopeful but it is just not for me. Too hard!!

This pillow should not be called the symphony. It is nothing like the original symphony that I bought more than 10 years ago. The four-star average reviews listed on the website here include reviews that go all the way back to 2010, when the pillow was much firmer, much larger, much heavier, and contained more of the Tempur-pedic product that made it so valuable. This “Symphony” is considerably smaller, much more lightweight, and nothing like the pillow that came before. If Tempur-pedic is going to sell this small, lightweight pillow, it needs to be called something entirely different. Otherwise, countless customers believe that they are getting the original Symphony pillow. This false advertising and shady marketing is a disappointment, and makes me question a brand that I have loved for years.