It's impossible to fall asleep with this pillow. There is no support to the neck at all, which creates tension to my shoulders. I am a normal size back sleeper, and I couldn't imagine a pillow can fail a back sleeper that much. I've tried both sides and none of them worked. Now it's a piece of junk collecting dust in my house.

Overall I absolutely love this pillow. My only complaint is it is a little small compared to most pillows so the pillow case just falls off. If it was a couple inches longer, an inch or two wider and an inch or two thicker it would get 5 stars instead of 4.

This was order as a replacement for exactly same model 9 year old pillows, very disappointing to learn it is a very different pillow now. Not as comfortable and not as soft as a 9 years old, else is much more flat and heavy. Due to return policy now we are stuck with very disappointing product.

My step son bought his Dad and me 2 Tempurpedic pillows, dare I say about 10 years ago. I loved the pillow. It was just the right height and I liked the firmness. So after 10 years I could feel the inside separating. I know pillows should ne replaced more often than 10 years, however, there was no reason to until now. I saw.this pillow. It's not thick. I read the comments which were good so I ordered it. It's not a large pillow which is ok with me. I've been using it for 2 months now and am very satisfied with the style, size and firmness.

[This review was collected as part of a promotion.] I bought my first tempur- pedic pillow about 15 years ago after a car accident. It aligned my neck and I never felt the stiffness again. I bought another one recently and loved it as much as my first one! Great for side sleepers too!

[This review was collected as part of a promotion.] I bought 2 of these pillows and so far I am not disappointed. I suffer from severe lower back pain and needed a pillow that could conform and stabilize; this pillow does just that. I like how I can use this pillow comfortably either on my side or on my back by itself. Had gotten some shoulder pain when using old pillow for side sleeping. Just a week with this pillow and my shoulder no longer aches and I have almost no pain. Overall the pillow does as advertised and I have had some pain relief thanks to the way the pillow was made to accommodate multi-position sleepers.

[This review was collected as part of a promotion.] I bought two different pillows and I honestly don't know which one is worse because they are both so horribly uncomfortable. Don't waste your money and buy a pillow elsewhere. These are way too expensive.

I bought this pillow several years ago and just recently got one for my cousin who was having problems with numbness in her hands and arms. The reason I got it for her was because those were the same symptoms I had been having, and this pillow solved my problem completely. She has just told me her numbness is already much better, and she's only had the pillow for a few short weeks. I think the problem was coming from a pinched nerve in my neck, but the pillow gives me just the right support so blood flow is restored. My doctor wanted to do surgery! I'm SO glad I decided to try the Tempur-Pedic Symphony pillow first.

When I needed to start using a wedge pillow for reflux, the large neck pillow that I had was too high. The Symphony is a lower profile than what I had so I instantly slept through the night with my neck in a comfortable position since I am a side sleeper. Huge and fast solution to a problem affecting my sleep and my neck comfort!!

[This review was collected as part of a promotion.] I bought a similar pillow from Tempur-Pedic about 17 years ago. I loved it and it lasted a long time. It was the best pillow I ever used. To replace that one, I purchased the Symphony pillow. This one is not quite as dense and heavy as my original. It is still a great pillow. My only regret was that I did not buy the Tempur-Cloud Breeze Dual Cooling pillow as I find this one to be a little warm at times under my head and neck. These pillows are worth what you pay. I went back to the original Tempur-Pedic company for quality assurance.