My previous pillow started to grow soft and provided less support, necessitating a new pillow search. I'm a side sleeper and needed a low to medium height pillow. The height of this pillow is about half an inch shorter than ideal, but the quality of the foam and the foam being one solid piece, and the perfect degree of mild to moderate softness provides good support. However, the reason for the 4 stars instead of 5 is that this pillow has an overall smaller size than a normal pillow (standard pillow cases will be a little looser fitting), and is not symmetrical front to back (one side has diagonal cuts towards the center of the pillow, presumably to make it more comfortable to lay one's head down accounting for shoulder position) -- the pillow has a shape like a trapezoid rather than a rectangle. Otherwise, very happy with this pillow.

My husband and I each bought symphony pillows about 7 years ago. We loved them so much, we recently purchased new ones thinking it was time to upgrade. Wasted money. I ended up going back to my old pillow that was (at 7 years old) still much thicker and firmer than the new one. I sometimes put my hand under my pillow. With the new one, my head practically touched my hand. With my old one, it doesn't come close. We couldn't get our money back for the new ones since it wasn't considered a defect that would fall under their warranty policy. Very disappointing after years of great experience with the original product. We won't be buying more in the future.

[This review was collected as part of a promotion.] This pillow has been perfect for me. I am a back sleeper most of the time and this keeps my head at the perfect angle. And my heads sinks into it just right when I turn on my side. It's not quite as large or heavy as the older pilllows

[This review was collected as part of a promotion.] I was skeptical at first on the memory pillow as you can easily find my brands out there. I have tried a few and can safely say tempur is one of the best. Some memory pillow were 2 tough and some were not elastic enough for me. If you wanna take a step to try out memory foam pillow, tempur is a must go to brand for it's comfort and you will be please.

Website calls it soft support I call it medium. It's the perfect height and it's not too squishy or too hard. I sleep on my side probably 90% of the time and I will occasionally roll over onto my back. This pillow is perfectly comfortable in both positions for me.

I have pain due to 2 shoulder surgeries and also suffer from SLE(systemic lupus). My old tempurpedic pillow was lost on vacation about a year ago and I haven't really slept since. This pillow is better than any sleeping pill. I have the hardest time falling asleep at night but with this pillow I seem to fall asleep alot faster. It is even better than my old tempurpedic pillow. I wish that I would not have waited so long to replace it but I had to save up for it and I wanted to do some research to make sure I chose correctly. I love that this pillow is 2 sided and I love the slope that it has. This pillow is super comfortable and very supportive. I can't imagine sleeping without it now. I actually think about this pillow throughout the day, knowing that I get to go home and sleep on something so comfortable. It is amazing that a pillow can help aleveiate pian the way that this one does. I am sure that all tempurpedic pillows a great in their own way and some people seem to have some issues with this pillow but I can not think of anything negative to say about it. The Symphany Pillow is Fantastic!

[This review was collected as part of a promotion.] I was gifted this pillow several years ago for christmas and loved it. Made all the way through college with this pillow and a few years afterwards and it always held up. Great for side, stomach and back sleeping, I never had an issue with this pillow. After a while, like all things, I need to get a new, fresh one and went right back to the same pillow because I loved it so much. Won't sleep with any other pillow.

We purchased a Rhapsody bed, and tried out this pillow in the store with the bed and it seemed fine. However, after 4 weeks the pillow is still too firm. It keeps my neck raised up too high, and I wake up with neck pain. Flipping it over to the "side sleep" position helps some, but I now wish I would have bought the cloud pillow. We bought 3 of these pillows, and I feel like I lost $300!

My husband purchased the symphony pillow for me for Christmas based on faulty information provided on the webpage for the Symphony pillow. The site clearly indicates that this pillow is personalized comfort for all sleep positions. However, this is unequivocally false. After 1 use, I had serious neck pain in which I had to lay flat for 4 days to relieve the pain. Once my neck was feeling better I retried the pillow and again, am experiencing profound neck pain. Spoke to Tempurpedic and they will not accept the return as is their policy stated on the bottom of the webpage. The rep also informed me that there is a break in period for the pillow. When asked where to find this information, I was told, you must go to the FAQ page. That is, no where on the page for the Symphony pillow does it state that there is a break in period for the pillow to live up to it's promise. If we had this knowledge upfront, we would not have made this purchase as the amount of pain and recovery makes this pillow untenable for me. This is a disgraceful business practice and I am also filing a Better Business Bureau Complaint.

Ordered this due to restless sleep due to neck issues. I'm a back and side sleeper. For the money I paid I thought this would at least help solving my problems. It hasn't really. It's just a pillow so I guess I didnt know what I was expecting. It's not a bad pillow by any means. Just a hefty price for a mediocre one, in my opinion.