I do get stiff neck / between shoulders pain with this pillow. The first time I used it, I developed a neck cramp that lasted several days. Now it's about 50% of the time anymore. I still try to use it sometimes because it was pricey, but I prefer other pillows to this one.

I normally do not do reviews on items since it is time consuming and strenuous. However since tempur-pedic does not offer returns or trial periods, and my boyfriend sleeps on the older version temper-symphony pillow I felt my opinion is valid. To sum my thoughts up I want to say my boyfriends older model of this pillow has a more medium firmness, has nice quality support laying on your back, side, and or stomach. My hopes were given up when my soft density, ok support depending on your body frame, newer knock-off version arrived. In all the newer temper-symphony pillows do not feel like the older ones, and I am still on my quest to find my perfect pillow. I have tried to sleep on this pillow for a day or two until I switched back to my older more lofty tempur-pedic pro support memory foam pillow. Pros: pillow was shipped and delivered in less than a week lightweight reforms to original shape good for back sleeping and maybe on stomach (not enough height or cushion for me to side sleep) Cons: package seemed to have been thrown around during shipping, but pillow was fine inside the box too soft for me not enough support for my neck/ shoulders sleeping sideways the newer temper-symphony model pillow definitely does not feel like the older version no returns or trial period

[This review was collected as part of a promotion.] Going from a regular pillow to something like this TEMPUR-Symphony has been a game changer. It provides real support and my sleep has changed significantly. I'm a stomach and side sleeper and it works great for me, highly recommend!

Prior to using this pillow I constantly woke up with a lot of neck pain but since using this pillow I no longer have any issues. The pillow forms perfectly around your head and neck and maintains a strong posture while sleeping which is exactly what I needed.

[This review was collected as part of a promotion.] This pillow is the best for side sleepers and back sleepers. My husband and I are in love with them and sleep way better now. It's hard to find a good pillow that will hold its shape throughout the night.

This pillow did help support my neck after a neck injury however it was much firmer than I expected and it took a very long time to break in. After a few months it was finally broken in and feels much better, I just wish it wasn't so heavy. I would recommend to anyone who wakes up with neck pain from using the average non tempurpedic pillow.

[This review was collected as part of a promotion.] I own a lot of pillows because i'm very picky. Before using this one, i had one for my side and one for my back. I usually use a flat pillow when i'm sleeping on my back and another tempurpedic when i'm on my side so my head is level with my spin. But using this pillow i no longer need to switch around. I own 5 tempurpedic pillow and this one is my favorite.

[This review was collected as part of a promotion.] I've owned Tempur-Pedic pillows in the past and loved them. This one, however, has been quite a disappointment. It's nof firm at all, even though is claims to be a firm one. I'll have to continue shopping for one that's actually firm. Until then, I'll be dealing with a sore neck.

[This review was collected as part of a promotion.] I use my symphony pillow (great name btw) for size sleeping manly. The memory foam is way better than I have tried in the past. It is soft but it doesn't flatten out. It's supports but it does overwhelm with firmness. It's a great pillow overall, only thing is the unavoidable foam smell but that's just a price to pay for this quality product.

My husband and I love our Symphony pillows! We take them with us when we travel whenever we can, and really miss them when we are required to sleep on a traditional pillow. I suggest using a high quality pillow cover as they seem to be a long-term investment, and will need to be kept clean. My only concern would be the price, but keeping in mind that you won't need to replace them for many years, I suppose it's ok.