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Customer reviews for TEMPUR-Symphony™ Pillow - Standard for
TEMPUR-Symphony™ Pillow - Standard
4.1 out of 5 stars
stars
2,221 ratings2,221 reviews
  1. 5 stars60% (1,338)
  2. 4 stars14% (301)
  3. 3 stars8% (188)
  4. 2 stars7% (152)
  5. 1 star11% (242)
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Showing 1,071-1,080 of 2,221 reviews
Jan 24, 2019
Reviewer name: Happy Sleeper
5 out of 5 stars
5 out of 5 stars review

Perfect pillow!

[This review was collected as part of a promotion.] This pillow has been great since the first night I used it. I move from my side to stomach often, and in either position this pillow proves to be supportive of my head and neck. I have not had any pains since using it. Would definitely recommend!

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Jan 28, 2021
Reviewer name: Cherken
1 out of 5 stars
1 out of 5 stars review

Why did you change it??!!

I have bought this pillow since it first came out. It used to be a heavy, firm pillow. It is now soft, lightweight foam that does not hold my head up. It sinks to about an inch thick while laying on it. I'm a side sleeper with broad shoulders. Whatever you did to change this was a mistake. It was a wonderful pillow. I've been told by Tempur Pedic that they don't offer another that is as firm as this used to be. This has literally ruined my life.

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Jul 9, 2020
Reviewer name: Bcl
5 out of 5 stars
5 out of 5 stars review

Comfortable

[This review was collected as part of a promotion.] This pillow has provided me with the most comfortable sleep. It took me a few sleeps to get used to it because the material is so much more dense then previous pillows. Now I wonder why I waited so long. I am a side sleeper and the neck support is excellent f.

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Oct 20, 2020
Reviewer name: Beauty Sleeper
5 out of 5 stars
5 out of 5 stars review

No More Nasal Drip

[This review was collected as part of a promotion.] Before purchasing the Symphony Pillow, I would wake up in the middle of the night feeling like I was choking to death from nasal drip. I've had the Symphony pillow for about 6 months and haven't had a bad night sleep since and I'm no longer waking up feeling like I'm being strangled. This is a great pillow and I currently own 4 and have recommended the Symphony pillow to friends and family.

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Jun 5, 2020
Reviewer name: CloudNine
5 out of 5 stars
5 out of 5 stars review

Love it!

I was waking up with a stiff neck and sore muscles almost every morning before buying two of these pillows. The pillow is super comfortable and both sides are supportive, and now I get a much better night sleep and haven't woken up with tension headaches. My daughter has the second pillow and falls asleep within minutes after her head touches the pillow. It's soft so if you prefer a more firm pillow, this may not be a good option. But the softness is nice and cushions your head, neck and shoulders. Overall, I'm very happy with this pillow!

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Jun 18, 2019
Reviewer name: Disappointed Sleeper
2 out of 5 stars
2 out of 5 stars review

Decrease in Quality

My husband and I each bought symphony pillows about 7 years ago. We loved them so much, we recently purchased new ones thinking it was time to upgrade. Wasted money. I ended up going back to my old pillow that was (at 7 years old) still much thicker and firmer than the new one. I sometimes put my hand under my pillow. With the new one, my head practically touched my hand. With my old one, it doesn't come close. We couldn't get our money back for the new ones since it wasn't considered a defect that would fall under their warranty policy. Very disappointing after years of great experience with the original product. We won't be buying more in the future.

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Dec 26, 2013
Reviewer name: philwinkel
1 out of 5 stars
1 out of 5 stars review

Not good for side or back sleeping.

This pillow is not good for sleeping on your side, or your back. The wedge shape does not work as good as you would imagine for sleepign on your side; the wedge is thin and once the material compresses its basically way too thin and theres not enough support. For sleepign on your back, the pillow can be flipped over, but it's no good for sleeping on your back either. If you look at the pillow, imagine sleeping on your back, with your neck and the back of your head on the rounded side. The pillow is kind of like a hill top. It's not comfortable, it will slide out from beneath your neck, or it will feel like your neck is sliding down it. It's REALLY annoying having to flip this pillow over all the time too. I can't stand it. Not good for back or neck sleeping. I am going to try the Neck Pillow this time instead, since they have a sizing chart.

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Jul 8, 2019
Reviewer name: No so happy sleeper
3 out of 5 stars
3 out of 5 stars review

Not the same

[This review was collected as part of a promotion.] This is our second set of symphony and I'll have to say they're not the same. The first set was way firmer. These flatten out to nothing. Not at all happy with this set. Still loving my bed and we're using our other set in a different location.

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Apr 6, 2019
Reviewer name: Jess P
3 out of 5 stars
3 out of 5 stars review

Mixed feelings about the pillow

I purchased the pillows because I own a tempur-pedic mattress and love it so I bought 2 pillows and I am not sure it was worth the money, it did not meet mine or my husbands expectations. I thought my pillow was good, it was comfortable for a side sleeper however it goes flat almost immediately. My husband hates his pillow, wanted me to return it after the first night.

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491
Dec 18, 2017
Reviewer name: Unhappy sleeper
1 out of 5 stars
1 out of 5 stars review

Nauseating smell

I have been a user of the Symphony pillow for about 8 years and it was a godsend for my back problems. The new version from 2017 is awful. It is much lighter in weight and emits such a terrible odor that I wasn't able to sleep through the night while using it. Customer service advised me that to get rid of the odor I needed to squish the pillow around to loosen the materials. I will never purchase a Tempur-Pedic product again considering that they do not stand behind their products with a return policy.

Review from tempurpedic.com
Helpful?5SJAM3VLUD5T19568411491