Skip to Main Content
Sams Club
Sams Club
Customer reviews for Serta Pro Platform Foundation for
Serta Pro Platform Foundation
4.5 out of 5 stars
stars149 ratings69 reviews
  1. 5 stars77% (115)
  2. 4 stars9% (14)
  3. 3 stars3% (5)
  4. 2 stars7% (11)
  5. 1 star3% (4)
Write a review

Customer photos

Sort by |
Showing 61-69 of 69 reviews
Sep 2, 2024
Jessie
1 out of 5 stars review

Do not recommend

I have less than 6 months one bracket is broken on leg is broken. You need a box spring for this bedframe. Not heavy duty. Not to mention it squeaks.

Helpful?1EKJSJTZGV4R19565119497
reply from Serta Team

Hi there, thank you for taking the time to review your foundation. We are sorry to hear about the issues you are facing. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!

Sep 12, 2022
Jan
5 out of 5 stars review

Perfect!

This platform is genius! So simple to set up and very sturdy! Took very little time to screw the legs on and adjust the height. Highly recommend!

Helpful?1EKJSJTZGV4R19565119497
Feb 8, 2023
Kiki
2 out of 5 stars review

Not strong

So I feel like it's not built very strong the bars in the middle are so strong they actually put a dent in my bed and it's bending on either sides where it's weaker. It's very uncomfortable and it's damaging my mattress in the long run

Helpful?1EKJSJTZGV4R19565119497
reply from Serta Team

HI Kiki. Thank you for taking the time to share your feedback. We're sorry to hear about your experience and would encourage you to contact our dedicated Sam's Club Serta team at (385) 256-9674. They can answer questions you may have and walk you through any potential options. Best, The Serta Team

Dec 11, 2024
SG
3 out of 5 stars review

Example pictures are not accurate

The pictures for this are not correct for the full style mattress. I was expecting the supports to be further underneath the surface.

Helpful?1EKJSJTZGV4R19565119497
reply from Serta Team

Hi there, thank you so much for taking the time to review your adjustable base, your feedback is very important to us. We are sorry to hear that the adjustable base is not providing you with the experience you are looking for. If you are still within your original retailer's return or exchange period we recommend reaching out to them to see if you still can do so. We hope this helps!

Aug 11, 2022
BEAR
5 out of 5 stars review

Excellent Price And Quality

I decided to purchase this instead of the usual box spring. The set up and assembly was very easy and took me no more than 30 minutes to do. I really like the extra storage space gained by using this instead of a bed frame and box spring.

Helpful?1EKJSJTZGV4R19565119497
Jun 30, 2022
AH
5 out of 5 stars review

Simple, sturdy, easy to setup

We got this for our teenager. Super easy to setup--it took only a few minutes. Love that the base is wrapped with foam and fabric, so it doesn't hurt to bump into. 6 legs and sturdy boards.

Helpful?1EKJSJTZGV4R19565119497
May 15, 2023
Myia Keyes
5 out of 5 stars review

Great Bed

I love the bed. I bought it for my 5 year old daughter, it does the job and it is very sturdy. The only problem is, I lost the legs that came with the bed, how do I go about getting more pegs to hold the end up?

Helpful?1EKJSJTZGV4R19565119497
Jan 30, 2024
Orc
5 out of 5 stars review

Great

I have bought several for rental cabins and they have held up well.

Helpful?1EKJSJTZGV4R19565119497
May 15, 2023
Tinkerbell09
4 out of 5 stars review

Queen or Twin foundation

I was wondering if this is a queen foundation or a Twin, because once you add it to the cart it goes to the twin xl foundation

Helpful?1EKJSJTZGV4R19565119497