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Sams Club
Sams Club
Customer reviews for Serta Pro Platform Foundation for
Serta Pro Platform Foundation
4.5 out of 5 stars
stars149 ratings69 reviews
  1. 5 stars77% (115)
  2. 4 stars9% (14)
  3. 3 stars3% (5)
  4. 2 stars7% (11)
  5. 1 star3% (4)
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Showing 1-10 of 69 reviews
Jan 25, 2024
TBah
5 out of 5 stars review

Verified Purchase

❤️ Sam’s Club or bust! For all your ESSENTIALS!

5 ⭐️⭐️⭐️⭐️⭐️ Star Review! My Twins have different needs and thanks to Sam’s ClubI have different options. My daughter has been updated with an exceptional base for her Queen size bed. Gone are metal frames and the need for boxsprings. This base was perfect, no assembly required and sturdy. She nailed her degree, landed a great job and we are excited to extend comforts and conveniences like the updated bed selections available at Sam’s club. I’m not just a satisfied Customer, I’m an enthusiastic buyer! ❤️Sam’s is my one stop shop for convenience, quality and cost consciousness!

Helpful?1EKJSJTZGV4R19565119497
Jan 4, 2023
Moises
5 out of 5 stars review

Verified Purchase

Sturdy and Easily Assembled

The thin box includes every thing you need when you open up the two panels. Legs screw on for adjustable height. Pay attention to the leg boxes. Two have the feet and two have the legs. The feet have a plastic bottom. Easily to assemble. One person can do it... two is better.

Helpful?1EKJSJTZGV4R19565119497
Jan 13, 2024
GMP
5 out of 5 stars review

Verified Purchase

Love it!

Perfect for our child’s room. Easy to assemble and you are able to pick the height. So much better than a bed frame. No head board is able to attach though so you would need a wall mount headboard or no headboard.

Helpful?1EKJSJTZGV4R19565119497
Dec 24, 2022
Gina
5 out of 5 stars review

Verified Purchase

Light weight platform

We were wanting to lower the bed for my elderly mom. This platform frame worked great to hold just the mattress and not need the box springs. Also, the height can be adjusted on the leg supports.

Helpful?1EKJSJTZGV4R19565119497
Aug 27, 2024
Life comes at you Fast
4 out of 5 stars review

Verified Purchase

Sqeaky Foundation

I wish this would've worked out. Set up was easy, unfold and screw on legs. No tools needed. Literally that easy. The height was perfect with a mattress. There was a generous amount of space underneath for storage if desired. But sadly, this platform is a squeaker. EVERY turn or movement caused very noisy squeaking. I really wanted this to work out, but sadly we had to return this product.

Helpful?1EKJSJTZGV4R19565119497
Dec 28, 2023
Kevin
4 out of 5 stars review

Verified Purchase

Platform for Queen Size Mattress

We purchased a queen sized mattress from Sam’s and purchased this platform for it. I like the fact you can adjust the height but the leg extensions seem a bit unstable. Haven’t had any issues and it’s only used for guests so I don’t expect any issues.

Helpful?1EKJSJTZGV4R19565119497
Feb 1, 2022
KBA0714
3 out of 5 stars review

Verified Purchase

OK Bed Foundation

The fabric cover was the best part. There was 6 support legs for the queen but no center support. Also one of the threaded openings was crooked and the leg wouldn’t screw in straight. This caused that leg to lean outward and made me question the sturdiness of it. Also, there is no way to attach a headboard. One of the product questions on Sam’s said you could get a headboard kit but there was nothing included in the packaging or instructions on that. I even checked the Sealy and Sam's websites. In the end I returned it and got something else.

Helpful?1EKJSJTZGV4R19565119497
Sep 24, 2022
Loren
2 out of 5 stars review

Verified Purchase

Pictures misled me

Bought the frame thinking the platform was made of wood, but it’s just about a half inch of styrofoam, really didn’t work for me as I’m a pretty heavy set person

Helpful?1EKJSJTZGV4R19565119497
reply from Serta Team

Hi Loren. We're sorry to learn of your dissatisfaction. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-240-1945.

Sep 1, 2024
Mime
2 out of 5 stars review

Verified Purchase

Wire Mesh platform

I was rather disappointed w the platform surface. I was expecting a solid covered surface but it was a wire mesh covered which didn’t meet my needs. There were no pictures from the underside of the platform.

Helpful?1EKJSJTZGV4R19565119497
reply from Serta Team

Hi there, thank you so much for taking the time to review your foundation, your feedback is very important to us. We are sorry to hear that the mattress is not providing you with the expecations you were looking for. If you are still within your original retailer's return or exchange period we recommend reaching out to them to see if you still can do so. We hope this helps!

Jul 31, 2024
LynntheWoosterite
2 out of 5 stars review

Verified Purchase

Questionable Sturdiness

Legs are not very sturdy/durable. Fine for a slender person or child, but not for a tall/heavier person. Ordered online and was told I was unable to return it. Would not buy again.

Helpful?1EKJSJTZGV4R19565119497
reply from Serta Team

Hi Lynn, Thank you for your feedback. We're sorry to hear you're finding the legs on your frame are not as sturdy as you expected. Feel free to contact Sam"s Club directly at 385-256-9674. They offer a 100% satisfaction guarantee. Best, The Serta Team