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Customer reviews for Serta Pro Platform Foundation for
Serta Pro Platform Foundation
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4.5 out of 5 stars
stars
151 ratings69 reviews
  1. 5 stars76% (115)
  2. 4 stars11% (16)
  3. 3 stars3% (5)
  4. 2 stars7% (11)
  5. 1 star3% (4)

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Showing 41-50 of 69 reviews
Dec 10, 2022
Dawn
5 out of 5 stars review

Verified Purchase

Bed frame

I love this platform it is very sturdy and easy to put together

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Sep 7, 2024
Yasmine
5 out of 5 stars review

Verified Purchase

Solid and reliable

Had the same platform for years & it started squeaking, so replaced with this one. Perfect!

Helpful?1EKJSJTZGV4R19565119497
Jun 22, 2024
Nicole M
5 out of 5 stars review

Verified Purchase

Love it!

So easy to install! I love it!! Exactly what I wanted to replace my box spring!

Helpful?1EKJSJTZGV4R19565119497
Aug 23, 2024
Fred
3 out of 5 stars review

Verified Purchase

Good Foundation but Can't connect a Headboard

There is no way to connect a headboard

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Aug 4, 2024
none
5 out of 5 stars review

Verified Purchase

Like them

easy to put together and sturdy

Helpful?1EKJSJTZGV4R19565119497
Apr 3, 2024
Maloos
5 out of 5 stars review

Verified Purchase

Very comfortable

Very comfortable and sturdy

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Oct 20, 2024
Doc
5 out of 5 stars review

Verified Purchase

Foundation

Easy to set up

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Dec 21, 2024
JJ
1 out of 5 stars review

I don't recommend this

I'm a big guy so I was looking forward to getting a frame that is balanced for someone my size. I come in well over 200 pounds below the weight capacity and I've had 2 off these break under me. 1 after 3 months the other didn't make it to 2 months.

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reply from Serta Team

Hi there, thank you for taking the time to review your foundation. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!

Sep 8, 2023
Cvk
5 out of 5 stars review

Verified Purchase

Comfirtable

Comfortable

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Aug 26, 2024
Kelly
2 out of 5 stars review

Verified Purchase

Not very stable

Wobbly

Helpful?1EKJSJTZGV4R19565119497
reply from Serta Team

Hi Kelly, thank you so much for taking the time to review your new Foundation, your feedback is very important to us. We are sorry to hear that the Foundation is not providing you with the support you are looking for and is a little off-balance. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!