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Customer reviews for Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen for
Tempur-Pedic TEMPUR-Cloud® Adjustable + Cooling Pillow - Queen
3.7 out of 5 stars
stars
2,254 ratings2,254 reviews
  1. 5 stars48% (1,086)
  2. 4 stars15% (327)
  3. 3 stars11% (239)
  4. 2 stars9% (195)
  5. 1 star18% (407)
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Showing 2,091-2,100 of 2,254 reviews
May 4, 2023
Reviewer name: Unhappy customer
1 out of 5 stars
1 out of 5 stars review

Bad pillow/ worse customer service

The pillow is extremely hard and not easy to get it to contour to my neck. Then for the ridiculous price of this pillow, they won't let you return it! Rude customer service reps.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Nov 12, 2021
Reviewer name: WoohPillows
5 out of 5 stars
5 out of 5 stars review

No more neck pain!

[This review was collected as part of a promotion.] Bought these pillows for neck related issues and after a week neck was back to normal. Love this pillow!

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Apr 13, 2023
Reviewer name: Joan
1 out of 5 stars
1 out of 5 stars review

Stinks!

Can't tell you if it is comfortable. Haven't been able to use it. It smells soooooo bad. Fills the room up with stink. Had to put it outside. It has been airing out now for almost 2 months, still stinks.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Dec 28, 2021
Reviewer name: Alexandria
5 out of 5 stars
5 out of 5 stars review

Finally got my pillow

I am picky to pick my pillow and ive purchased other pillows and returned three times. I hope this is the last time to buy and finally i got my pillow I would like to recommend person who likes low pillow, and no memory foam

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Mar 1, 2024
Reviewer name: Can't return!
1 out of 5 stars
1 out of 5 stars review

You can't return it!

I was very excited to get my pillow. I had a previous pillow from tempurpedic and I had it for a long time. Best pillow ever. I thought I ordered the same thing but this pillow is barely a pillow. And you can't return it! Or exchange it! Terrible.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Sep 8, 2022
Reviewer name: Tin/Tin
5 out of 5 stars
5 out of 5 stars review

It took a few nights to adjust but was worth it

After a few nights of adjusting the pillow in different ways, I found the best configuration and I've been sleeping better ever since. Worth the price (wait for the buy one get one).

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Oct 28, 2021
Reviewer name: Shellylee
5 out of 5 stars
5 out of 5 stars review

Good quality

Love the fact that you can make it the firmness you want. I took out almost a third but saved the stuffing if I need it later. Nice exterior for cleaning.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
May 18, 2021
Reviewer name: light sleeper
3 out of 5 stars
3 out of 5 stars review

Not same as the old original pillow

I have a couple of the older pillows from about 10-15 years ago. The are a heavy and more firm pillow with only one type of foam. The newer one has about 3 types of foam, the pillow is lighter and alot softer.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
May 18, 2021
Reviewer name: Happy Sleeper
4 out of 5 stars
4 out of 5 stars review

Comfy

I really liked this pillow, maybe even a little more than their regular. Very comfortable. Hubby felt it was a little hot but I have not found it to be so.

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878
Aug 29, 2022
Reviewer name: Picky Sleeper
4 out of 5 stars
4 out of 5 stars review

Comfortability

[This review was collected as part of a promotion.] Depending on an individuals preference, in my opinion, it's a good in between. Not too dense but not too soft. Would recommend!

Review from tempurpedic.com
Helpful?3O6TDOTODYBT19524874878