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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
3.6 out of 5 stars
stars
5,438 ratings5,438 reviews
  1. 5 stars50% (2,731)
  2. 4 stars12% (644)
  3. 3 stars9% (483)
  4. 2 stars8% (452)
  5. 1 star21% (1,128)
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Showing 811-820 of 5,438 reviews
Sep 13, 2024
Reviewer name: Giggity
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Ridge too high

[This review was collected as part of a promotion.] I slept on the pillow once and it hurt my already sore neck. I did the measurements suggested on the website but the ridge was too high. I bought a medium so maybe a small would work but I'm not willing to spend $80 to find out.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Dec 7, 2023
Reviewer name: MLinSF
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Way too hard. Feels super Low Quality

[This review was collected as part of a promotion.] I have had Tempur products in the past and this feels like it was made by a different company with no quality standard. It is stiff and small and I'll never use it. I asked the company for a refund or exchange and they don't do it on pillows.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jul 21, 2022
Reviewer name: Chelsea
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Stopped my chronic neck pain

[This review was collected as part of a promotion.] I had neck pain that suddenly appeared one day and didn't go away until I got this pillow! I tried chiropractors, massages, TENS therapy, other pillows, etc., and nothing worked until I used this pillow. I literally saw improvement after one night of use. It has improved my life greatly in eliminating constant neck pain that affected me all day every day. I would recommend it to anyone who is having neck issues. I've always been a plush kind of person, so I was a little concerned about the firmness of this pillow. It is very firm, but I find it to still be comfortable and soft!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Mar 10, 2022
Reviewer name: Small Pillow Hater
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Pillow is smaller than expected

[This review was collected as part of a promotion.] Pillow does seem to meet the specified design, and has slightly improved my sleep and neck pain, however, the pillow is much smaller than advertised. Whatever you are thinking, knock about 30-40% off, and that is the size it is.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Aug 25, 2023
Reviewer name: Happy Wife
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Neck no longer hurts

[This review was collected as part of a promotion.] I thought it was pricey at first but it is more than with it! I purchased the large pillow but I have a king size bed and the pillow should be at least 5-6 inches longer. But my neck no longer hurts and it the best pillow I have had on years.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jun 4, 2021
Reviewer name: Helps my scoliosis
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this pillow

I have scoliosis and this pillow helps me sleep plus helps my back relax enough to be ready for the day. We have a temperpedic mattress too but the pillow is the perfect compliment. Enhances the mattress yet stands alone and does just fine on a regular mattress.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Aug 12, 2024
Reviewer name: Sleep better?
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Uncomfortable, made neck hurt more

[This review was collected as part of a promotion.] I really wanted to like this pillow, even went to a mattress store to try it out first. The salesperson gave me all the info about which pillow is best depending on what type of sleeper you are. I'm a side and back sleeper so this pillow sounds like it's the correct one for me. I tried it out for 5 days and it felt like it made my neck worse and then my upper back would hurt when I first woke up. I ordered the shortest or smallest one but it feels really high. I'm wondering if they sent me the wrong size? They don't allow returns so I am stuck with 2 of these pillows now. It was a buy 1 get 1 free deal but sadly I'm left with a pillow that makes my neck worse and can't get a refund.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Aug 18, 2023
Reviewer name: Tempur Neck Pillow User
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Quality, but Non-Standard Size

[This review was collected as part of a promotion.] I purchased this pillow for my children (ages 8 and 10) because they complained that their old pillows were "too flat and floppy." In that regard, these Tempur Neck Pillows are phenomenal. The contours help support my kids' heads and the pillows do not go flat. (I purchased a pillow very similar to this for myself approximately 14 years ago and it is still holding up extremely well, so I feel confident that these pillows will also be long-lasting.) The only downside is that because these pillows were purchased for my kids, I used their measurements to determine which size to buy (which ended up being medium, I believe) and didn't realize that the smaller pillows are not the standard pillow size (I thought the overall pillow size would be the same, just with smaller contours). The smaller pillow size wouldn't be THAT big of an issue, but I have not been able to find a pillow case that fits it appropriately (I've had to finagle a standard size pillow case in such a way that it will cover the Tempur Neck Pillow without being too big, but it is a hassle to take on and off when washing and I've accidentally ripped the pillow case a few times trying to do this). Overall, I would definitely recommend this product, but I would also recommend buyers double check the size dimensions of the pillow they are considering to ensure it is the actual size they want.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Aug 21, 2020
Reviewer name: Not happy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

To small

Have a king tempurpedic bed love it bought a tempurpedic neck pillow over ten yrs ago loved it.one size! The ad did not show what small,Med. or large was.When I received my new neck pillow wanted to return it but no paper work or receipt was in box. Very disappointed I don't use it what a waste of $100.00.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Apr 29, 2020
Reviewer name: Not so happy sleeper
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Quality has changed, now a bust

Have been using a Tempur pillow for years & decided to get a new one. They have changed their foam formulation and the new formula is much firmer, and is not comfortable for me at all. It is a shame because I love my old one, but cannot use the newer one. They also don't accept returns on pillows, so now I am stuck with 2 of them.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295