Purchased two and they are super hard and tiny! and WOW! hard as a rock! and soo small? why soo small? why can i return a mattress after 90 days trial, but i can't return or exchange the pillow? they must know it sucks! the representative tells me it's the best pillow they have! (that's scary!) she then says "it has a break-in period"... how many decades could this take? hmmm she then advises me to sit on it while i'm watching tv... and bounce up and down on it. hmmm - interesting. i'll just leave you with that. buyer beware!

My first pillow was a dream. When it lost the firmness I needed, of course I replaced it with another. Upon opening the box I noticed a very strong odor. I could not sleep on it. I left it uncovered, I put it outside, and in the sun. It is not as strong, but the odor is still there. I have double sealed it in 2 plastic bags to be able to use it. Also, it is too short. Sometimes I roll over and off the edge. The missing 4" matter to me. You offered a replacement pillow, but I decided not to bother. I like the firmness, and once I find another as firm, I'll buy it.

This pillow is like a rock. Unfortunately I got two and they would not take either one back , even though ine was still in the original shipping box and had never been opened. Also interesting that I wrote an earlier review with this same comment that was never posted.

[This review was collected as part of a promotion.] I'm so happy you offer a small sized contour pillow. It is my favorite pillow for over 10 years now. It has helped me become a back sleeper and I have less neck pain after using this pillow. Thank you Tempur-Pedic!

[This review was collected as part of a promotion.] I love my tempur neck pillow. The first night I slept on it, I felt neck pain relief. I didn't expect the pillow to do that after one night, since normally you need to adjust to them for a couple weeks. The pillow is great!

[This review was collected as part of a promotion.] The perfect amount of firmness and softness makes this pillow ideal for back and side sleepers (the size small is even great for stomach sleepers since the neck curve isn't too elevated). This is the second Tempur-Neck pillow I've bought after having the first one for over 10 years. Reliable brand for outstanding comfort and durability.

Since using this pillow, it has relieved any neck pain I had before. Also It lets me sleep all through the night. The only thing is, a standard pillow case is too large for the "small neck pillow". So, I took a king size pillow case and cut it down to size and made a perfect size pillow case for it, with fabric left over to make a case for my tempur-pedic roll pillow.

Bought 2 pillows for my sister and one for me. It really helps my neck.

It would depend on the size of the person weather I would recommend this product or not.

I wore my old pillow out. My neck pain got much better sleeping on my new pillow!