[This review was collected as part of a promotion.] Not sure if it is a pro or a con - but my ear sometimes hurts when I wake up. I think this is because I fall asleep so hard and don't even move. It probably speaks to the comfort of the pillow and the fact that it truly holds its form. I do wish the size small pillow came with a pillow case or a note that it is smaller than standard size pillows. The pillow itself is smooth, but my pillowcase sometimes gets bunched up.

[This review was collected as part of a promotion.] I have really terrible neck pain, probably from always being in front of a screen, for work. And the pillow really is nice only thing is that I still have to make minor adjustments to the height of it. Overall probably the best product I've tried thus far.

[This review was collected as part of a promotion.] I've purchased several of these pillows over the years. As a side sleeper this pillow is a lifesaver for my neck. Superior support compared to any others on the market. I also use the pillow for lumbar support when needed.

[This review was collected as part of a promotion.] Really happy with this purchase! Bought one for my wife and myself. The pillow relieved the pressure my shoulders and neck had for a few months! Overall satisfied with the purchases. Before buying I would look at the measurement guide and make sure the size you're getting is correct for you.

[This review was collected as part of a promotion.] I purchased both the Temper Cloud Soft and Lofty and the Temper Neck pillow. I find the Temper Cloud more lofty than soft. It feels hard after a few hours, waking me up. The neck pillow is also too hard but bearable. I have used the pillows for about ten days with the hope of getting accustomed to them but so far unsuccessful . The pillow quality is very good, just uncomfortable.

This is the worst purchase I have made from Tempur-pedic. This pillow is way too firm. After using it a couple nights I was in severe neck pain. Buyer beware there is no refund on pillows. If you were not satisfied with the pillow you're just stuck with it. My husband has the same pillow and the one I purchased isn't even close in size even though he has the standard and I ordered the standard. This pillow is designed for a child not for an adult. Size is off. Should have just bought something similar somewhere else and paid a whole lot less. My money down the drain. Even though I own a Tempur-pedic bed if it ever needs replaced, you can rest assured it won't be by Tempur-pedic.

[This review was collected as part of a promotion.] Finding the right pillow for me was accomplished when I bought my Tempur-Neck pillow. I am able to sleep comfortably now and feel rested and my neck doesn't hurt anymore when I get out of bed in the morning. Wonderful!

I bought a new tempurpedic mattress (that I loved from the first night). When I was in the flagship store buying that I tried a new neck pillow. It was very firm. Now 4 months later I decided to get the pillow. I got the size small. It arrived today and is so soft you can wad it up into a ball. I took it back to the flagship store to ask what was the reason there pillows were so firm and this was so soft. The salesman...after assuring me he could do nothing to help...pillows are non returnable... he had me feel a medium and it is very firm! He said the small and large are a different temper material and therefore softer and the medium is the "firm" pillow. Makes no sense. Mattresses are the same firmness according to style no matter the size but there pillows are NOT!

[This review was collected as part of a promotion.] During a visit to the chiropractor for neck pain, I asked the doctor what he did when his neck hurt. His response was that he slept on a TEMPUR-neck pillow. I decided to purchase one as it was less expensive than an office visit. Guess what. The neck pain was gone almost immediately and has not returned since I started sleeping on the pillow! It has also double as a pillow between my knees to alleviate hip discomfort while I sleep. I have recommended this pillow to family and friends.

[This review was collected as part of a promotion.] I sleep primarily on my back or side and this pillow perfectly supports my neck and head for that. I do sometimes sleep on my belly and this pillow isn't the best for that however they do state on the website it's not meant for it. If I flip it so the smaller side is at the bottom I can sleep comfy on my belly. Overall a great pillow and I'd definitely buy again!