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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
3.6 out of 5 stars
stars
5,441 ratings5,441 reviews
  1. 5 stars50% (2,731)
  2. 4 stars12% (644)
  3. 3 stars9% (483)
  4. 2 stars8% (453)
  5. 1 star21% (1,130)
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Showing 3,121-3,130 of 5,441 reviews
Mar 4, 2019
Reviewer name: Sleeping With a Smell
5 out of 5 stars
5 out of 5 stars review

Sweet and Smelly

I have slept on Tempur-pedic pillows and the Grand mattress for 15 years. I absolutely love the support and comfort of both. I recently purchased a new pillow and I am reminded of how long the strong smell last. I knead my pillow every morning and stand it on its end to help it air out all day. Each night I still need to cover my pillow with a hand towel and three pillow cases to mask the smell while I sleep. Although the smell is definitely inconvenient, I still prefer this pillow to any other pillow I have tried. I have back problems and a neck injury and so I will continue to sleep on Tempur-pedic products inspite of the strong aroma.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Nov 29, 2021
Reviewer name: George
3 out of 5 stars
3 out of 5 stars review

Seemingly lower quality than previous version

I've had a Tempurpedic pillow since 2014. I recently replaced it with a new model of the same pillow and it is very different. The old pillow was supple and confirmed to my head and neck. The new one is stiff and feels cheap. The old one felt like the top layer of a the Tempurpedic mattress and the new one felt like the bottom of the mattress. Incorporating the better foam either as a top layer or as the overall material would significantly improve the comfort of the pillow.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jul 8, 2019
Reviewer name: SoozieQ
5 out of 5 stars
5 out of 5 stars review

The best pillows in the world!

[This review was collected as part of a promotion.] We have been using this specific pillow since we found it available in a mall over 15 years ago, and have recently purchased replacements directly from TEMPUR-PEDIC along with the cases that work best with them. Not only are they the most comfortable pillows we have ever used, we are now blessed with the ability to order directly from the manufacturer of this wonderful product. As expected, TEMPUR-PEDIC is every bit as outstanding with customer service as it is with manufacturing the most outstanding mattresses and pillows as well as sheets and pillowcases available anywhere else.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Oct 20, 2020
Reviewer name: Tobi
5 out of 5 stars
5 out of 5 stars review

Ease neck pain

[This review was collected as part of a promotion.] My husband bought me a small size original pillow about 10 years ago. After that became well used, I have been replacing with other brands pillows many times but they never became my favorite than my first original pillow... So, I decided to buy a new tempurpedic original pillow one for me (this time I bought it for my husband as well)! I am so grad For the purchase.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Oct 6, 2017
Reviewer name: Jen Charles
5 out of 5 stars
5 out of 5 stars review

I'm a fan!

[This review was collected as part of a promotion.] I was recommended to buy this pillow from my chiropractor for my neck pain. It took me a few days to adjust and get used to because I've only ever owned super soft pillows before, but after that first couple days my neck felt so much better. It has also helped me adjust my sleeping position so that I get a better nights sleep.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Oct 5, 2017
Reviewer name: Sweet Pea
5 out of 5 stars
5 out of 5 stars review

Loved Tempur-Pedic for 20+ years!

[This review was collected as part of a promotion.] I may be a budget shopper, but l know value! My investment in my Tempur-Pedic bed and pillows has returned 20 years of sound sleep without neck or back aches. I love the feeling of being nestled as the foam settles down. Now if l can keep my kids from climbing in...!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Oct 31, 2018
Reviewer name: BarbaraS
5 out of 5 stars
5 out of 5 stars review

Can't sleep without it!

[This review was collected as part of a promotion.] My pillow has traveled all over the world with me. I cannot sleep with any other pillow. I just purchased an extra one to keep in my car, since I recently ended up staying overnight where wasn't anticipated.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Dec 7, 2011
Reviewer name: Randa Abulhassan
3 out of 5 stars
3 out of 5 stars review

***PLEASE DO NOT PUBLISH ...

***PLEASE DO NOT PUBLISH MY LAST NAME OR LOCATION WITH THIS REVIEW. THANK YOU :) I'm a little torn with this pillow. Sometimes I sleep on it and I feel like my head is being cradled by the hands of God! Other times, it's just truly uncomfortable. I've found it's best when my muscles are sore. Then it's really, really firm and offers such great support. But even so, I can only lay on it for about 45 minutes before it becomes painful. It's very therapeutic during the first 45 minutes. Then when my muscles are back to normal, it just feels so hard and it feels like it's pushing back on me with such force. Also the neck part is really high, I often sleep with it turned around on the lower end. I'm mainly a back and side sleeper and have tried other neck pillows that were just so soft and offered no support whatsoever. This pillow feels too hard at times. I'd highly recommend it for therapeutic reasons, like if your neck and shoulder muscles are sore, but I wouldn't recommend it for a whole night's sleep. Also, a few times when I've fallen asleep on it, I've woken up with my ear(s) hurting because of it pushing back on me. It's like all the nerves in my ear(s) got pinched during the night. Think of this as your mini chiropractor, I have another pillow that I switch too after this one has healed me. It's worth the price, but don't expect it to be your only pillow.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Oct 5, 2017
Reviewer name: No neck pain angela
4 out of 5 stars
4 out of 5 stars review

Totally satisfied

[This review was collected as part of a promotion.] I really like this pillow. It definitely took some time to break in, maybe a week or so but since Then it's been a dream. I've gone back to my old cheap pillow here and there and I woke up with neck pain again. I would definitely buy again.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Oct 16, 2017
Reviewer name: Craig
1 out of 5 stars
1 out of 5 stars review

Someone should be fired for this decision

[This review was collected as part of a promotion.] 13 Years ago I bought my first Tempurpedic mattress with pillows. I loved it so much, I recently purchased a new mattress, platform, pillows, extra top, even sheets from Tempurpedic. When my pillows arrived, they were not king pillows. I called to inform of the mistake and was told they don't make king neck pillows anymore. What? How can that be? They make king mattresses. They make king sheets sets with king size pillow case. But no king pillows. Absolutely absurd. Below is a pic of my bed. Left is the old, king size pillow (which BTW is a standard size for a king pillow). On the right is what Tempurpedic sells. What a joke. I guess I will buying from their competitors. Oh, and BTW, I am not normally one to complain, but they sent me a previous survey about my buying experience and I related my unhappiness with the pillows, and guess what? Crickets. So, yeah, not sure they really care that they are out of touch with their customers.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295