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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
3.6 out of 5 stars
stars
5,362 ratings5,362 reviews
  1. 5 stars50% (2,697)
  2. 4 stars12% (638)
  3. 3 stars9% (480)
  4. 2 stars8% (443)
  5. 1 star21% (1,104)
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Showing 3,111-3,120 of 5,362 reviews
Oct 20, 2020
Flore35
5 out of 5 stars
5 out of 5 stars review

A must have !

[This review was collected as part of a promotion.] This is my second one .Firs t one held about 15 years:}.I guess is great for back sleepers but I'm a side guy I use it mostly when I have back and neck pain and I lay straight on my back,tremendous help!!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Oct 28, 2021
Disappointed Sleeper
1 out of 5 stars
1 out of 5 stars review

EXTRA Firm pillow!!

I have used contour pillows for years. Unfortunately my go to pillow is no longer manufactured. I loved the mattress and decided to try Tempurpedics. After trying to sleep on it for two weeks I've decided to give up the ghost. It is an extremely firm pillow with absolutely no give. My husband has literally been standing on it for a week to try to soften it. Unfortunately I purchased it on line and basically am out $100.00. I highly recommended trying it out in store prior to purchase.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Oct 5, 2017
Ken
5 out of 5 stars
5 out of 5 stars review

The TEMPUR-Neck Pillow is wonderful

[This review was collected as part of a promotion.] The TEMPUR-Neck Pillow is an exceptional product. It is firm enough with the right amount of plush. It keeps my neck aligned and propped up enough without sinking in too much, which is what usually causes neck pain for me. However, it still manages to have a nice form fitting behavior. I absolutely love it and may have to get my wife one if she keeps taking mine.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
May 27, 2024
?????
1 out of 5 stars
1 out of 5 stars review

Worst mattress and pillows ever

Buyer Beware, Do not purchase from TempurPedic. First of all, the advertising about how superior their mattresses are is just that, advertising. Second of all, take a few minutes to read my rather long review before you make any decision, it will be worth your time. I bought one of their mattresses many years ago through a local store, and at a cost of around $3,000.00 I was looking forward to how much I would love it, and I trusted that it would stay comfortable for many years. Unfortunately it started sagging and softening rather quickly, after about a year of use. I was at that time rather thin, and I was the only person to use the mattress, so its rapid deterioration was no fault of my own. My second and last experience with TempurPedic was less costly but just as disagreeable. I purchased one of their neck pillows thinking that it would help my neck and shoulders tension. Unfortunately after trying the pillow for about 5 minutes upon its receipt, I realized that it would be impossible to have a comfortable night sleep while using it. I therefore immediately started a return procedure, only to discover that TempurPedic does not accept any pillow to be returned! I am guilty of not checking their return policies before my purchase because, one more time, I fully trusted their company. The infuriating thing is that the pillow is absolutely in pristine condition, having been used only for a 5 minutes trial while protected by a clean pillowcase. Meanwhile their return policy for their mattresses is a 90 days trial period, after which you can return the mattress if not fully satisfied! So, they will take back a used mattress that people have been rolling around on for three months, but not a perfectly clean pillow used for a few minutes! I shudder to think of those poor unsuspecting customers who purchase a TempurPedic mattress without realizing that it might have been used by someone else for three months! It is disgraceful and dishonest. I will never trust that company again, I found out the hard way that they are despicable and totally untrustworthy.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Nov 3, 2018
Surprised
5 out of 5 stars
5 out of 5 stars review

It works!

[This review was collected as part of a promotion.] I was skeptical before the purchase. I have used similar pillows from other companies before with no noticeable results. But this one works! My constant neck pain is gone now. I followed the size suggestions, and it is a perfect fit. Very happy with the purchase.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Dec 17, 2023
Disappointed
1 out of 5 stars
1 out of 5 stars review

Too hard and not returnable, very disappointed

I called immediately after opening the package because this pillow is way too hard. It has not been used but I'm not able to return it. This is very disappointing because the 90 day trail is only for mattresses but it's not clear that this doesn't apply to pillows. I feel like the advertising is very misleading and will never purchase another product from tempurpedic again.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Oct 11, 2015
Never purchase a Tempur Product again
1 out of 5 stars
1 out of 5 stars review

Terrible Pillow

I purchased this pillow based on recommendations that it was a good neck supporting pillow. This pillow is too shallow and does not truly conform to the neck as advertised. I have had worse neck and shoulder pain as a result of using this pillow. This pillow also has a strong and unpleasant chemical odor which hinders a good night sleep, using Fabreeze helps to mask the odor. The pillow is over-priced based on my experience and worst of all Tempur-Pedic will not allow returns on pillows.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jun 25, 2020
Slumberkin
5 out of 5 stars
5 out of 5 stars review

Consistently Comfortable

[This review was collected as part of a promotion.] I replaced my old Tempurpedic pillow with a new one recently and am once again impressed with the support and comfort of the pillow. Before Tempurpedic, my nights were disrupted and my neck and back had chronic pain. This pillow eliminates my former need to rely on lots of physical and massage therapy. No break-in period needed. So comfortable the very first night.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Mar 17, 2022
Kelly
1 out of 5 stars
1 out of 5 stars review

Incredibly firm and uncomfortable

Wouldn't recommend this considering the lack of comfort and firmness. I've never liked fluffy pillows and prefer structure, but this wasn't something I could even sleep on. Recommend trying in store considering this isn't an item they accept returns or exchanges for.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Nov 13, 2018
Viking Hubby
5 out of 5 stars
5 out of 5 stars review

Finally, a great night's sleep!

[This review was collected as part of a promotion.] After many decades of sleeping on standard pillows, we decided to check out the TEMPUR-Neck Pillow to help my wife's neck pain while sleeping. The support of this pillow has made a huge improvement in her sleep, and ability to wake up rested.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295