I bought this pillow on my spinal surgeons advice, as he said that surgery may be delayed or prevented simply by using this pillow. In addition, he said that his wife uses this exact pillow. I bought one right after the doctor visit, and so glad I did! I have cervical spondylosis and degenerative disk desease and am hoping to avoid surgery. The tempur-pedic neck pillow lets me sleep through the night, and wake up without pain and numbness. Sooooooo glad I got my tempur-pedic neck pillow!

Be very careful when buying this. The pillow was very small and thin, more so than I thought when I bought it. We have had similar Tempur pillows in the past for years, this one is smaller. I was very, very frustrated to also learn that the expensive pillow has NO return policy. I'm sorry guys but if you sell something online, you should have to take it back if unused.

I am a side and back sleeper and I have been on a hunt to find a pillow that offers neck support and comfort. Unfortunately, this is not the pillow. While the pillow offers a section for neck support, it is so firm that it is uncomfortable and renders the dedicated neck support useless.

The shape of the pillow provides great neck support. My only complaint is that it's taken a very long time for the plastic-like smell to dissipate from when I first opened it. We followed the instructions to air it out and knead it regularly, but even now (about 4 months later) there is still a faint smell. It was so strong at first that my husband couldn't even lie next to it because it nauseated him.

I have been using the Tempur-Pedic neck pillows for several years. Usually, they are great. Recently, I recently ordered a new neck pillow as a replacement. Unfortunately, it weeks later and there is still an odor emanating from the pillow causing me to no longer use it. It's a waste!

My wife has had this pillow for over 15 years and wanted to get a replacement. There was an offer to buy one and get one free so I jumped on it. I have had several feather, foam, and memory foam pillows and I have to say I now know why she wanted the exact same pillow to replace her old one with. I get zero discomfort night after night with this pillow. I honestly didn't think a pillow would make that much difference.

[This review was collected as part of a promotion.] I bought two neck pillows. I absolutely love mine. I don't have any neck pain after sleeping any longer. I don't have to wake up to change position. However my husband doesn't use it as it is too low and soft for him. It is okay as I dont mind to have extra nice pillow ^^

I bought this pillow online because I tried it on a store and I really liked it. What I got was nothing like what I tried. I still gave it a chance, big mistake. I had to go to the massage therapist on the morning because my neck was in so much pain that I couldn't move. I tried to contact costumer service to ask about a refund since obviously what I got has to be defective, but they didn't even try to understand my problem or try to help. Really disappointed with tempurpedic, be aware buyer that they do not want to help they just want your money,

I've owned numerous neck pillows and replace them every few years. I purchase them locally at a store that accepts returns. This time I ordered directly from Tempurpedic website using their measurement guide. Turns out that the pillow I ordered (size Large) was way too big for me. Its bulbous. shape and size contributed to a great deal of neck and head pain despite my best efforts to adapt. I then ordered a smaller size (Medium) which is unbearably rock hard and impossible to sleep on. My ears and jaw ache when sleeping on my side. The Medium pillow is "Extra Firm" according to the box. I did not have the option to choose my preferred firmness when ordering and never would have chosen Extra Firm! The first (Large) pillow I ordered was labelled "Standard" though nowhere on the website description are there options for choosing firmness. I've happily relied on Tempur pedic neck pillows for years and never had problems like this before. These new pillows are not made from the same material as the older ones. A complete waste of money since my family members also find them too uncomfortable to sleep on. Sad to say, I've lost my trust in this brand.

[This review was collected as part of a promotion.] I have used tempurpedic pillows for over 25 years, I have tried the "tv" pillow, and a few others but come back - plus I love how they can be smashed down in a suitcase into a small space, and pop back out so I can have my pillow easily on the road. This is important for my air travel. The only complaint I would say is mine weighs 7 lbs, but I would not unpack and leave it! BTW, I take my full size pillow, and one stays on the bed, and one in the suitcase ready to go. That is how much I love this pillow.