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Customer reviews for Tempur-Pedic TEMPUR-Neck Pillow, Standard for
Tempur-Pedic TEMPUR-Neck Pillow, Standard
3.6 out of 5 stars
stars
5,441 ratings5,441 reviews
  1. 5 stars50% (2,731)
  2. 4 stars12% (644)
  3. 3 stars9% (483)
  4. 2 stars8% (453)
  5. 1 star21% (1,130)
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Showing 3,031-3,040 of 5,441 reviews
Feb 11, 2019
Reviewer name: 20 years of love
5 out of 5 stars
5 out of 5 stars review

Have had it since 1999- the same pillow

I have 2 herniated disks from sports as a teen and have had back pain for over 20 years. I bought this pillow in 1999 on a whim while walking the mall (I was in high school). It followed me to college and grad school and onto my adult life. I still have it. I still use it every day. When I travel, I bring it with me. It is my most prized possession. My husband and kid are not allowed to get anywhere near it. It changed my life and my sleep. THANK YOU!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jun 25, 2020
Reviewer name: Kat Mc
3 out of 5 stars
3 out of 5 stars review

It's okay

[This review was collected as part of a promotion.] I think you could get a good pillow for less. I bought a medium because I like to side sleep but the lump feels too big even though I measure for a medium/side sleeper. Oh well. They can't be returned/exchanged. I owned a Tempurpedic bed before (not sure which style) and it was the best. But apparently that doesn't translate to good pillows. I don't usually write reviews, but Tempurpedic said if I write a review for the pillows I will be entered to win a new mattress set. That's what I really need. I hope you found this helpful.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Nov 24, 2014
Reviewer name: kimzeyk2
4 out of 5 stars
4 out of 5 stars review

Helps my neck issues

I've had two Tempu-Pedic pillows, and we're now purchasing a third (first for my husband). The first one I had lasted for a couple years but eventually wasn't thick enough for my neck anymore. I tried a "cheap" version of a contour pillow to see if I could get away with it. DID NOT WORK. Ended up buying a second Tempur-Pedic and have been loving it again ever since.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
May 8, 2024
Reviewer name: Lisa
1 out of 5 stars
1 out of 5 stars review

Heads Up: Pillows are Non-Returnable

I purchased two TEMPUR-Neck Pillows, Small, as there was a "special." After opening and using ONE of the pillows for < week, I determined that the pillow was not an appropriate size... I was looking for TMJ & neck pain relief and it felt as if it exacerbated it. I reached out to customer service to ask about exchanging the second pillow that was still unopened in it's original plastic packaging AND box. I was stunned to receive a hard NO. I find it ironic that the company's reply included the line "As a zero-waste company, unfortunately, we are unable to accept returns or exchanges on comfort items like pillows due to their personal nature" yet the company accepts returns on mattresses? Again - I was looking to exchange an **unopened, unused** pillow and was declined. We have a Tempur-pedic mattress and sadly, the company has lost us as a customer.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jan 13, 2015
Reviewer name: Kitty
5 out of 5 stars
5 out of 5 stars review

Great!

I bought this pillow a month ago and I like it so far. I've tried different brand or shape of memory foam pillows but they were too soft and hurt my neck. Now, I can sleep really comfortable with this neck pillow. The smell bothered me at first but not anymore. Having a good pillow really help to sleep well.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jun 25, 2020
Reviewer name: Jenny
5 out of 5 stars
5 out of 5 stars review

Exactly what I needed

[This review was collected as part of a promotion.] This pillow I found at my chiropractors office and decided to purchase as I was in much pain with my neck. I felt instant relief with this pillow and it was a game changer for my neck and back health.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jul 7, 2017
Reviewer name: Satisfied &loyal customer
5 out of 5 stars
5 out of 5 stars review

My Go-To Pillow

This pillow is currently on vacation with me! It supports my neck, critical to good nights sleep. I've used Tempurpedic for years. This must be my 3rd pillow. I'm sold on it. Ps... recently purchased the mattress topper...Wow. My legs & hip no longer ache in the owning. Feel as though the topper has given me 3-5 years more time on my mattress.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jul 9, 2020
Reviewer name: MICHAEL
4 out of 5 stars
4 out of 5 stars review

GREAT PILLOW, JUST A LITTLE SMALL

[This review was collected as part of a promotion.] I HAVE OWNED TWO OF THESE PILLOWS FOR THE LAST DECADE OR SO AND JUST RECENTLY ORDERED A NEW ONE. I AM VERY PLEASED WITH PILLOW BUT I WAS NOT EXPECTING IT TO BE SO SMALL, IT IS ABOUT THE HALF THE SIZE OF THE ONES I HAVE HAD IN THE PAST.

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Sep 21, 2021
Reviewer name: CesarGonzalez
1 out of 5 stars
1 out of 5 stars review

Too Stiff and way too small

Bought one for me and one for my wife. It has been 3 months since we bought them and the pillows are too small and to hard to sleep with. I strongly suggest you do your research because I'm sure there is something better out there. All of our pillow cases are huge for these pillows and me and my wife wake up with pain on our necks every attempt we made. These is not for everyone. Do your research or you will regret it

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295
Jan 14, 2019
Reviewer name: Dee
5 out of 5 stars
5 out of 5 stars review

Wow just WOW!

So let me start this by saying that I have purchased literally every pillow that claims to give neck support. I've gone through dozens of pillows and every single one of them would fall flat in the middle of the night and not support my head. I have 4 herniations in my cervical spine which causes spasms in my upper back and shoulders and recently have been getting terrible tension headaches. I knew I needed a more supportive pillow because I'd wake up not being able to move, I finally bit the bullet and ordered the neck pillow. This is NOT at all what i expected, I figured it would be a normal size pillow with extra support for your neck, it's super small which turned me off to using it. After about a month of this pillow sitting in a closet I woke up one morning with a terrible spasm and figured I'd just use it that evening. I've been using it for about 2 weeks and I have no idea why I didn't use it sooner, game changer!! I never want to be without this pillow, for the first time in 10 years I can HONESTLY say I can sleep through the night and not wake up in agony. If you're on the fence about buying it just do it, you wont regret it!

Review from tempurpedic.com
Helpful?5CYUEBI2S3UC19514509295