[This review was collected as part of a promotion.] Upon receiving the pillows, I noticed they were so small, like for a child. Not medium at all. And the "hard" pillow is not so. Very soft and small. A complete waste of money. I'm really sad I spent that money on pillows I am not using.

[This review was collected as part of a promotion.] I ordered this product in both a small and medium due to the fact I was in between sizes. I utilize the small mostly. My down feathered pillow was not providing enough support so I ordered this due to chronic discomfort and neck pain. It helped a little bit in relieving the neck discomfort,however, not entirely. Would rate 3 out of 5

Its probably the wrong size but there is a no-return policy so we are stuck with some pillows that are uncomfortable. Honestly they are the least comfortable pillows we own but we put it at 3 stars because there should be better direction on fit and returns at a price this high for a pillow.

[This review was collected as part of a promotion.] We have the small and large sizes of these. The large is a better size for us, but it is extremely firm. Sometimes my ear is sore when I wake up. However it does provide great support for side sleeping during pregnancy.

[This review was collected as part of a promotion.] Pillow seems to be made well, but it's way too firm for my liking and the size did not match up with what I needed. So I have a hard pillow that puts my neck at an awkward angle and defeats the therapeutic purpose of the pillow. I would not recommend.

[This review was collected as part of a promotion.] It was impossible to get comfy with this pillow, and I got the worst headaches from the angle of my neck and head while using it. I wish I could return it, but pillows aren't accepted per Tempurpedic's return policy

[This review was collected as part of a promotion.] The pillow seems good; perhaps a bit too thick. However, it works well for sleeping on my side and also when I go onto my back. It seems better than the previous version of the pillow that I purchased years ago.

[This review was collected as part of a promotion.] I loved my Tempur-pedic pillow that I bought in 1997. It was immediately comfortable. No neck pain. I brought it with me in my suitcase on travels. It did get softer and sagged over the many years, and I needed to replace it. The 2021 replacement product is a very different material, with an unacceptable feel. It's too stiff, and the dimension is too tall. I complained to Customer Service and was told it needed some 'breaking in'. I gave it a month. Nope. Unacceptable. Tempur-pedic policy of no refunds is also very disappointing. I realize that they can't re-sell any return product, but competitors do offer 100 days of try out and yes, refund is available. They either accept the return that they would donate to charity, or they ask you to just donate it to charity.

[This review was collected as part of a promotion.] Wish it was a little softer and perhaps a little less extreme from 1 side to another (a middle size between the 2 would be more comfortable for me personally) but overall very sturdy and definitely helps my neck.

I have owned multiple Tempurpedic pillows. These were horrible. The material does not behave anything like my previous pillows. The pillows don't react to pressure the way previous Tempurpedic pillows reacted. I don't know if these were from a messed up bunch. Very disappointed with this purchase.