[This review was collected as part of a promotion.] Product is shorter than it used to be. Too small for a standard pillow case. Terrible customer service. Must be going bankrupt.

I like the firmness...it's shorter and smaller than my old one which was 24" other than that it's a great pillow. Why make it smaller...it was perfect at 24" long.

I have used the XL neck pillow for over ten years. I LOVE IT. I suffer from migraines and the XL neck pillow helps tremendously. PLEASE bring it back. If you have any left overs in stock, I would buy several.

[This review was collected as part of a promotion.] The pillow was not what I expected it was too high on my neck. It's a shame we can't return because I like the pillow if it fit correctly

[This review was collected as part of a promotion.] Not only can I use it for m neck, but I realized that I can take advantage of the curves and use it as a back pillow too. This is probably the best pillow they have.

[This review was collected as part of a promotion.] My chiropractor recommended a firm pillow that would keep my neck in alignment with my spine. This pillow has significantly reduced my chronic neck pain! Definitely worth the money!

[This review was collected as part of a promotion.] The hump is slightly too hard and too big. If those two things could be tweeked a little, it'd be great for me.

[This review was collected as part of a promotion.] Every back sleeper needs a pillow like this. My back pain went away within days. I highly recommend this pillow to anyone with chronic back and neck pain.

[This review was collected as part of a promotion.] We bought two of these because of the special but really only needed one. The one who needed it has benefitted greatly from having this pillow. His neck is much better. Highly recommend.

[This review was collected as part of a promotion.] I appreciate tempurpedic and their commitment to supportive and comfortable products. We are repeat costumers and have no complaints!