[This review was collected as part of a promotion.] The pillow is supportive but it is hard as a rock. I couldn't return it because of the type of product it is, but would have if I could.

I have been using this product a while and it's the only one that gave me relief from neck pain. I have no complaints except it would have been great if it came with a custom pillow cover as regular ones don't fit this pillow.

[This review was collected as part of a promotion.] Pillow seems to be made well, just expected it to help with neck pain. Never could get comfortable with it and if anything neck pain got worse.

Wish tempurpedic would make a wider neck pillow. If I shift at night, I fall off this narrow pillow. A wider pillow would also fit the bed and pillowcase better.

[This review was collected as part of a promotion.] Well proportioned pillow While "medium" is appropriate I would like to have a bit softer pillow. Sleeping well with the pillow for a month or two

[This review was collected as part of a promotion.] Most uncomfortable pillow I've ever had. Caused serious shoulder issues and Tempur Pedic basically said oh well, sorry you didn't get our return policy - we don't offer returns.

I’ve been a loyal tempur pedic customer for more than 10years we got neck pillows, firm mattress. The quality is excellent. You got what you pay for. I never look back to other brands.

[This review was collected as part of a promotion.] This is the only pillow that works for me for neck pain. If you have neck issues, it will give you comfortable support.

[This review was collected as part of a promotion.] It hurt my neck. I thought I measured from neck to shoulder, but didn't. I tried to hit. I can exchange it for a smaller one just a solution, but I'm just gonna have to throw them away.

Initially, I ordered a medium-sized pillow but found it too thick for the base of my neck. I find the small size to be a perfect fit. I wish I could find pillow cases/covers to fit this pillow.