[This review was collected as part of a promotion.] It may seem uncomfortable at first but over time you get used to it and it really does help with giving your neck support.

[This review was collected as part of a promotion.] Neither my wife nor I found this pillow comfortable for side sleeping. It caused us both neck pain the next morning.

[This review was collected as part of a promotion.] I used this pillow in the past and it was great. This time though I am having a hard time. Not as comfortable as I remember.

[This review was collected as part of a promotion.] I have been using Tempur-Neck Pillows for about 20 years. Stiff necks are a thing of the past. I have even cut one in half to travel! I tell everyone who has any neck issues about this product.

[This review was collected as part of a promotion.] I recently replaced my old Tempur neck pillow with this one after many years of satisfaction. This new one is either thicker or firmer than the old one and I just can't get used to it. Disappointed

[This review was collected as part of a promotion.] I have slept on tempurpedic bed and pillows for 25 years. After having spine surgery I wouldn't use anything else. Thank you Tempurpedic!

[This review was collected as part of a promotion.] The pillow was not what I expected it was too high on my neck. It's a shame we can't return because I like the pillow if it fit correctly

I bought this pillow because I wanted serious neck support at night. It was listed as firm support so I was optimistic. I would label it medium support at best. Not as supportive as others I've gotten from Tempurpedic in the past.

[This review was collected as part of a promotion.] It's my first pillow of this kind and takes some getting used to. Really like the material and firmness.

I purchased two new neck pillows and have found both to be much less supportive than my past neck pillows. The new pillows are much less firm than my older neck pillow, bordering on unusable.