[This review was collected as part of a promotion.] Ordered this to replace my ten year old pillow, but it is so firm, it's painful to sleep on. Otherwise the size and shape are perfect.

[This review was collected as part of a promotion.] No complaints about the quality and comfortablity of the pillow. My wife has not been complaining about neck pain ever since we bought the item.

[This review was collected as part of a promotion.] The pillow is child size and hard. No one would help me when I called customer service to try to get a bigger size or a refund. Would not recommend.

[This review was collected as part of a promotion.] Disappointed in this pillow. Have had this product for the last 20 years and loved it, but this new one is way to hard to sleep on.

[This review was collected as part of a promotion.] It is so happy to buy it when I was traveling. Really good quality and I am now enjoying sleeping with it.

[This review was collected as part of a promotion.] I think this must be for a very petite individual. Where I really like the medium, this did not support my neck at all. I am female, medium size

I like the pillow, but wish that i had more support for my neck. I measured my neck at the time of purchase but it seems that my neck slopes downward. Maybe the contour should be different

I was replacing a 10 year old Tempur-Pedic neck pillow. The new one is much firmer and I hope it softens up a bit over time. The old one was very flat.

[This review was collected as part of a promotion.] I heard so much about the pillow and woke up with pain. I called to return it, but they don't return pillows. I would not recommend it.

[This review was collected as part of a promotion.] I've used tempurpedic pillow for years and just bought another. It has helped my neck immeasurably. I take it everywhere I travel.