Hi there, We’re sorry to hear that your StainForce stopped working after only a few uses. That’s not the experience we want for you, especially with the unit no longer charging or picking up properly. Our support team can help with troubleshooting and explore warranty options if needed. You can reach them here: https://support.sharkninja.com/contact-us. Thank you for taking the time to share your feedback. Sincerely, Shark Clean