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Customer reviews for Keurig K-Duo S Bundle Hot & Iced Single Serve & Carafe Coffee Maker (Gen 2) for
Keurig K-Duo S Bundle Hot & Iced Single Serve & Carafe Coffee Maker (Gen 2)
4.6 out of 5 stars
stars
761 ratings711 reviews
  1. 5 stars77% (587)
  2. 4 stars12% (91)
  3. 3 stars6% (43)
  4. 2 stars3% (21)
  5. 1 star2% (19)
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Showing 61-70 of 711 reviews
Dec 17, 2024
Reviewer name: Freemum
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Nice design. Good kcup brew. Pot brew fair at best

Nice features in Slim design to make full pot and K cups. K cups brew good coffee and have a strong feature when you want a boulder cup. I do wish there was one larger size when brewing the K cup. The pot coffee is fair at best and probably would be a much better brew if it was cone Filter shape. I find myself having to use much more coffee with this brewer than my last one to make the same strength and the strong brew feature only works on the K cup, and not on the full pot.

Review from keurig.com
Helpful?0T1KMFM3S02X19410965295
Jun 24, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Chinsy, cheap, stopped working

It stopped working after 3 days. It just didn’t turn on. I tried unplugging and leaving it unplugged for an hour. Tried multiple outlets, emptied the water , nothing. Piece of trash. They don’t make things the same anymore. It even feels chinsy. Like if I dropped it , it would shatter. Why do companies continually cut corners yet charge 400% more. All about those margins right??? Capitalism at its finest right here.

Helpful?0T1KMFM3S02X19410965295
reply from Keurig Care

We are sorry to learn that your K-Duo coffee maker is not functioning correctly. That’s certainly not the experience we want you to have. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We are here to help!

Oct 14, 2024
Reviewer name: Honest shopper
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Only one flaw…

Coffee pot works great k cup side works as described. Only flaw is trying to turn the warming plate off you have to press and hold the pot button for three seconds and in some cases the brewer tries to rebrew and then you’re stuck with a refill water flashing light

Review from keurig.com
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reply from Keurig Consumer Care

We appreciate your positive review and feedback! Thanks for brewing the love!

Nov 14, 2024
Reviewer name: NickMc12
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Convenient coffee, NOT good coffee

This brewer is getting 2 stars instead of 1 because it does make a good k-cup. The carafe does not make good coffee at all. It’s honestly the worse carafe I’ve ever had and I’ve used a lot of brewers over the years. Keurig makes convenient coffee, not good coffee I’ve learned. In addition, you have zero control of coffee temp or bold flavor like you do with the k-cup side. I’m returning this product and going with the Ninja which makes far superior coffee.

Review from keurig.com
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reply from Keurig Consumer Care

We are sorry to hear that you are disappointed with your K-Duo coffee maker. We would love to hear more about your experience and assist you further. Please reach out to our Consumer Care team at 866-901-2739. We are here to help!

Dec 15, 2024
Reviewer name: Dmas
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Penalized for purchasing more than two coffee make

This is my third coffee brewer from this company and they offer 50% off on pods but only on your first two purchases so I suggest if you need a third don’t go there they don’t honor the 50% off on your third purchase. I guess they don’t want people to buy their product.

Review from keurig.com
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Feb 14, 2025
Reviewer name: Retired Papa
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Most convenient duo coffee maker to date.

Well, the main reason I bought this was because due to health reasons my wife needs to drink Decaf. My Ninja coffee maker made delicious coffee but Decaf does nothing for me so I needed a coffee maker that would easily make both. Ninja does have coffee makes that do pods and a carafe but it’s like one or the other and you have to switch components to brew each one. Keurig has a line of coffee makers that do both but reviews on them have not been the best until this Duo gen 2 came out. It has all the features I want especially the more advanced multi stream pod coffee maker. It makes a hotter or stronger cup of coffee if you prefer. The carafe side works well but I have some suggestions for Gen 3. It makes good tasting coffee but not great. I believe my Ninja Coffee maker made better tasting coffee. Probably the temperature of the water and blooming effect that made great tasting coffee. It also takes about 10 minutes to brew 8 cups and even after the hot plate light goes on it still makes gurgling sounds for a few more minutes. Have yet to make a full pot, probably take about 15 minutes. Maybe a beep after it’s done would be nice. The carafe pours very nicely but a bit awkward to rinse out. The large water reservoir is also a big plus. If you’re a regular coffee drinker that wants a pod and carafe coffee maker this should work fine for you. Are there better coffee makers, of course! But for the convenience of a duo coffee maker this works fine.

Review from keurig.com
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reply from Keurig Consumer Care

Thank you for reviewing your K-Duo Hot & Iced Single Serve & Carafe coffee maker. We work to provide our consumers with the best product and experience possible and appreciate you taking the time to leave us some valuable feedback. We will pass your comments onto our quality and engineering teams for review.

Jan 3, 2025
Reviewer name: bruspell
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The best brewer we’ve had.

We are super delighted with this brewer. In particular we love the aroma of brewing coffee in the morning. Ready when we get up to start the day with a perfect cup of coffee. The single serve pod brewer is likewise quick when you want a to go coffee.

Review from keurig.com
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Dec 20, 2024
Reviewer name: TeresamB
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Returned

This coffee maker made the worst coffee I’ve ever tasted. Tasted like plastic. After spending to much time on the phone with support and running vinegar water through it as instructed the coffee still tasted awful and like plastic. Returned for a refund.

Review from keurig.com
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reply from Keurig Consumer Care

We understand your frustrations and are sorry to hear you returned your K-Duo coffee maker. If you ever need assistance with any of our products, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.

Dec 30, 2024
Reviewer name: Expert opinion
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Coffee Maker!

Both K cup and Drip technology in this machine was well thought out. The k cups have a very rich full taste unlike the older machines. The drip part is also very flavorful. The options allow everyone to make a brew that fits their taste. I highly recommend this machine.

Review from keurig.com
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reply from Keurig Consumer Care

That's what we like to hear. Happy brewing!

Oct 6, 2024
Reviewer name: ckielis
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Strong & Hot

I really like this pot so far! I like that I can put a whole pot of coffee AND a cup amount of water in the back at once. I like the strong and extra hot feature, and definitely the auto brew! The problem I have is that the heating plate turns off after 2 hours. I can turn it back on but I have to remember to do it. I also wish I could make the carafe side extra hot or “strong.”

Review from keurig.com
Helpful?0T1KMFM3S02X19410965295
reply from Keurig Consumer Care

Thank you for reviewing your K-Duo coffee maker. We work to provide our consumers with the best product and experience possible and appreciate you taking the time to leave us some valuable feedback. We will pass your comments onto our quality and engineering teams for review.