Overall a good product. But has the following issues. Coffee could be hotter. The single cup "My K Cup" 3 piece system for grinds is a little annoying. If the lid isn't screwed on perfectly, you get coffee grinds pouring out and go into your cup. Wish you made a 1 piece system with a simple flip top.

If you are an all day coffee drinker this is NOT the right coffee maker for you or me. It only keeps coffee in the Cafe for 2 hours and you CAN NOT turn the warmer back on without it making another pot. Very POOR DESIGN FOR ALL DAY COFFEE DRINKERS I would not recommend purchasing this K-Duo

It does what it is supposed to do, makes coffee, either by the pot (drip) or by the cup (k-cup pods). I also purchased the reusable pods so I can use my own ground coffee instead of k-cups. I dislike throwing away plastic pods into the landfill. I use a zerowater countertop filter for the water. The removal of the TSP’s in tap water reduces the frequency of descaling.

Love that this will brew either a pot or a cup! Husband loves really hot coffee so we tried out the x hot feature. It brews about 20 degrees hotter…. So that’s a win! The basket for the coffee pot is convenient to fill and to empty. We removed the base at the bottom of the cup holder since we always brew in a 20 oz Artic cup. Haven’t notice it splatters so far!!

Overall its just another coffee pot, but theres a few things I think could make it better. Theres no sense in having to push five buttons just to turn on auto brew. I understand doing this for the initial setup, but not everytime night just to turn it on. Also, you cant select the number of ounces for cold brew like you can for regular pods. Our old Hamilton Beach was more user friendly.

Brews well with a couple of significant design issues. While they may sound trivial, they make the brewer frustrating to use. First, it is so light that anytime you use it it slides across the counter and/or tips. Second, there is no power backup for the clock or programming so anytime you lose power, you have to reset the clock and reprogram start time for auto brew. Third, There is apparently no way to turn the pot off other than to unplug it (requiring clock and auto brew reprogramming) so if you do not want to leave the pot heating when you leave, unplugging seems to be the only option. These are real inconveniences that I would not expect from Keurig in this type of brewer. At this point we plan to return it and purchase another brand.

Improvements from Gen1, too to bottom starting with a much improved pour with the new carafe. The control panel has larger and easier to use buttons and the brewing is faster and a little warmer. Overall size is about 10% smaller. The cold brew is a neat feature that we tried with Acai K-cups. A worthwhile upgrade if your previous machine is wearing out like our Gen1 was (hot plate stopped working).

This is my 3rd Keurig. My wife complains that there is too much plastic with the pods. So I decided to buy this model that offers a carafe option. My wife brews her coffee by pouring hot water over a filter that drips to her cup. SO MESSY and TIME CONSUMING FOR ONE CUP. My only complaint is that I would like to be able to brew one cup of coffee in the carafe but Keurig says not to. Rather I should use the pod instead for single serve. That’s OK for me as I love the easiness of making no messy coffee for one drink at a time. Other than that , I find the Keurig to be an amazing mechanical engineering design that is so easy to use.

This brewer is getting 2 stars instead of 1 because it does make a good k-cup. The carafe does not make good coffee at all. It’s honestly the worse carafe I’ve ever had and I’ve used a lot of brewers over the years. Keurig makes convenient coffee, not good coffee I’ve learned. In addition, you have zero control of coffee temp or bold flavor like you do with the k-cup side. I’m returning this product and going with the Ninja which makes far superior coffee.

Bulky, not as sleek or refined on the counter as the limited edition I previously owned. The tank, the carafe, even the drip stop plate are all different than the limited edition. It was sleek looking and excellent. This has the buttons and clock on the front where the other had it on top giving a much more aesthetic visual.