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Customer reviews for Keurig K-Duo S Bundle Hot & Iced Single Serve & Carafe Coffee Maker (Gen 2) for
Keurig K-Duo S Bundle Hot & Iced Single Serve & Carafe Coffee Maker (Gen 2)
4.6 out of 5 stars
stars
761 ratings711 reviews
  1. 5 stars77% (587)
  2. 4 stars12% (91)
  3. 3 stars6% (43)
  4. 2 stars3% (21)
  5. 1 star2% (19)
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Showing 41-50 of 711 reviews
Jun 5, 2026
Reviewer name: Scott
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this coffee machine

Great machine

Helpful?0T1KMFM3S02X19410965295
reply from Keurig Care

We just love hearing this! Thank you for taking the time to review your K-Duo coffee maker! Happy brewing, Scott!

Jul 19, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Only lasted 1 year of use before it total just stopped working. Good thing I saved my ninja that is still going strong 3 years of use now

Helpful?0T1KMFM3S02X19410965295
reply from Keurig Care

We’re sorry to hear that this has been your experience, and we truly appreciate you bringing it to our attention. We take pride in the quality of our products and stand behind them with confidence. Our coffee makers, and the components within, are thoughtfully designed and rigorously tested to ensure lasting performance. As you may know, all Keurig home coffee makers come with a one-year warranty. If your brewer encounters issues after that period, we still encourage you to contact our Customer Care team at 866-901-2739. We’re always here to support you and provide troubleshooting guidance!

Dec 13, 2024
Reviewer name: Nancy Brenn
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

K-Duo Coffee Maker

Makes great coffee in carafe or cup. Unfortunately, using the cup button to turn off the carafe warming plate before the 2-hour warm time has expired doesn’t work. I have to unplug the unit to shut off early and then reset the clock, etc. - Somewhat inconvenient.

Review from keurig.com
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Sep 14, 2025
Reviewer name: KayCa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great coffee maker.

We’ve had a Bunn for years with separate single serve Keurig’s. I love this duo. Less counterspace, easy controls, programmable. We wanted a pot that brews 12 cups; the pot seems huge, and it’s heavy when full. The height is good under my counter. My largest Tervis cup fits under the single serve. I’m happy!

Review from keurig.com
Helpful?0T1KMFM3S02X19410965295
reply from Keurig Consumer Care

We’re so glad to hear that you’re enjoying your Keurig! Thank you for taking the time to leave us your review. Happy brewing!

Feb 5, 2025
Reviewer name: tkranz032
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great compromise

My family loves the convenience of the pods but I love ground coffee. I also missed being able to brew a full pot with our old single serve Keurig. This is the best of both worlds and I also appreciate the added feature for iced coffee! Love this machine

Review from keurig.com
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reply from Keurig Consumer Care

We're delighted to hear that the whole family can enjoy your K-Duo Hot & Iced Single Serve & Carafe coffee maker! Thank you for having us as a part of your daily routine. Happy Brewing!

Dec 18, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

What a great upgrade

Purchased unit because the one I had before stopped working. It lasted 5 years and made so many cups of coffee that it was a no brainer to get another. Works as great as my old one, and the ice coffee feature is awesome feature I didn’t know I was missing. Hope this one last a long time as well.

Review from keurig.com
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Oct 5, 2024
Reviewer name: CarlySee
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it!!!

We bought this because the espresso machine/ coffee pot we got on our registry broke. We’d been hesitant to replace with a keurig because we didn’t think it would have all the properties we wanted, including a carafe for the bigger quantity days. This product met all of those needs and has been super easy to use! We have loved it!

Review from keurig.com
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reply from Keurig Consumer Care

Thank you for taking the time to share your feedback Carly. We're glad you're enjoying the ease of use with your new K-Duo coffee maker! Happy brewing!

Mar 6, 2025
Reviewer name: Dawn Anaya
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Ignore negative reviews. Must try it for yourself!

I ordered my new brewer on 2/18/25 to replace my old one. Was real hesitant because of some of the reviews. Doesn’t turn off without turning off the clock, can’t turn the hot plate back on etc. I received it on 2/24/25. Glad I didn’t listen to the few bad reviews because it turns out that some people just can’t follow instructions. It does all of that and much more. I love it!!! Auto brew is easy to set up. Single brew is one button start. This thing rocks.

Review from keurig.com
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Sep 1, 2025
Reviewer name: R_Fab
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

READ EVERYTHING PRIOR TO SIGN UP

Fun Fact: Hidden in the Terms & Conditions you must purchase 16 total boxes (12 outside of the initial purchase) of K-Cup products in order to qualify for the half priced items. Before you purchase the Starter Kit be aware of what you are signing up for.

Review from keurig.com
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reply from Keurig Consumer Care

Hi, thank you for taking the time to share your review and feedback.

Jul 24, 2025
Reviewer name: JEHA
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I love my Keurig Duo

I have had a Keurig coffee pot ever since they first came out. I think the k-Duo is the best one yet because I love both hot and cold coffee just like tea. I especially like this particular coffee pot because I can brew one cup or a carafe when I have company. What more could I ask for.

Review from keurig.com
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reply from Keurig Consumer Care

We are very glad you are enjoying your coffee maker. Thank you so much for your review and feedback. Happy brewing!