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Customer reviews for Keurig K-Duo S Bundle Hot & Iced Single Serve & Carafe Coffee Maker (Gen 2) for
Keurig K-Duo S Bundle Hot & Iced Single Serve & Carafe Coffee Maker (Gen 2)
4.6 out of 5 stars
stars688 ratings688 reviews
  1. 5 stars77% (529)
  2. 4 stars13% (86)
  3. 3 stars6% (41)
  4. 2 stars2% (15)
  5. 1 star2% (17)
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Showing 131-140 of 688 reviews
Dec 1, 2024
TD Review
5 out of 5 stars review

Verified Purchase

Gen2 is a worthwhile upgrade

Improvements from Gen1, too to bottom starting with a much improved pour with the new carafe. The control panel has larger and easier to use buttons and the brewing is faster and a little warmer. Overall size is about 10% smaller. The cold brew is a neat feature that we tried with Acai K-cups. A worthwhile upgrade if your previous machine is wearing out like our Gen1 was (hot plate stopped working).

Review from keurig.com
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Dec 17, 2024
Freemum
3 out of 5 stars review

Verified Purchase

Nice design. Good kcup brew. Pot brew fair at best

Nice features in Slim design to make full pot and K cups. K cups brew good coffee and have a strong feature when you want a boulder cup. I do wish there was one larger size when brewing the K cup. The pot coffee is fair at best and probably would be a much better brew if it was cone Filter shape. I find myself having to use much more coffee with this brewer than my last one to make the same strength and the strong brew feature only works on the K cup, and not on the full pot.

Review from keurig.com
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Dec 20, 2024
Judy Hill
5 out of 5 stars review

Verified Purchase

An Early Christmas Morning Surprise.

I bought one for myself and i love it. Then i bought 3 more for my friends and gave them a Christmas gift early, so they can make Christmas Coffee. They all loved them like I knew they would. My one friend said "I never have to use my Tea Kettle again".

Review from keurig.com
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Mar 19, 2025
Anonymous
3 out of 5 stars review

Verified Purchase

Does not make strong coffee

Had an old version of this coffee maker that we loved. It would allow us to my strong coffee in the pot of k-cup. This is the second on that I purchased of this version but neither would allow you to make a strong pot or cup of coffee. Maybe returning this for my money and purchasing some other brand. Other than that it is a good coffee maker.

Review from keurig.com
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reply from Keurig Consumer Care

Thank you for taking the time to share your review. The K-Duo Hot & Iced Single Serve & Carafe coffee maker offers a variety of brewing options to craft your ideal cup, including Strong Brew for brewing a bolder, more intense cup. If you ever need assistance with any of our products, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. We are here to help!

Dec 30, 2024
Mabob
2 out of 5 stars review

Verified Purchase

Good for 1 Cub terrible for brew side

As a total coffee maker i have given it 2 stars One the 1 cup side it gets. 7 stars Brewing side i give it a1 stare Heating plate only stays on 2hr, the auto fill has to be set up every day, carafe lid is hinged and is hard to clean, does not have bold option for the brew side, coffee is made to fast to get good flavor I understand stand that it made manly for 1 cub. They should give you all spec and not make their advertising sound like the brew side has all the needed features

Review from keurig.com
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reply from Keurig Consumer Care

We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. The heating plate will automatically turn on after a carafe brew and stay on for 2 hours. Press and hold the CUPS button for 3 seconds to turn the heating plate off and on. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.

Apr 3, 2025
NewburyLady55
3 out of 5 stars review

Verified Purchase

Not my favorite coffee maker, but it works.

I bought this mainly for my husband who drinks coffee all day long. His biggest complaint is how slowly the water drips into his cup. My biggest complaint is the water container is behind the machine which makes it a little more difficult to see the water level.

Review from keurig.com
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Apr 11, 2025
Ann Hale
5 out of 5 stars review

Verified Purchase

K duo Hot single/iced/carafe

Very pleased with this coffee maker. I single brew first in the morning and start the pot for my thermos. I also love the iced coffee option. The extra space in the water tank, works very well for my mornings. The coffee pods, have been a wonderful addition to my regular morning brew.

Review from keurig.com
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reply from Keurig Consumer Care

We are very happy to hear that you are enjoying the versatility of the K-Duo Hot & Iced Single Serve & Carafe coffee maker. Thank you for taking the time to share your feedback Ann. Enjoy!

Jan 13, 2025
JHF2025
2 out of 5 stars review

Verified Purchase

Brews fine with a couple of design issues

Brews well with a couple of significant design issues. While they may sound trivial, they make the brewer frustrating to use. First, it is so light that anytime you use it it slides across the counter and/or tips. Second, there is no power backup for the clock or programming so anytime you lose power, you have to reset the clock and reprogram start time for auto brew. Third, There is apparently no way to turn the pot off other than to unplug it (requiring clock and auto brew reprogramming) so if you do not want to leave the pot heating when you leave, unplugging seems to be the only option. These are real inconveniences that I would not expect from Keurig in this type of brewer. At this point we plan to return it and purchase another brand.

Review from keurig.com
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reply from Keurig Consumer Care

Thank you for taking the time to share your review. It is customers such as yourself that help us to improve our products and we will be passing your feedback along to the appropriate teams for review. The heating plate will automatically turn on after a carafe brew and stay on for 2 hours. Press and hold the CUPS button for 3 seconds to turn the heating plate off and on. We hope this helps!

Jan 3, 2025
bruspell
5 out of 5 stars review

Verified Purchase

The best brewer we’ve had.

We are super delighted with this brewer. In particular we love the aroma of brewing coffee in the morning. Ready when we get up to start the day with a perfect cup of coffee. The single serve pod brewer is likewise quick when you want a to go coffee.

Review from keurig.com
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Aug 29, 2024
Dor1
4 out of 5 stars review

Verified Purchase

Really great coffee maker!

Works great and is nice and quiet. Only downside I’m noticing is when I’m making tea. For some reason, not every time, there will be grounds in the bottom of my cup. I’ve tried rinsing it out, making sure it’s clean, but it keeps happening. When I’m making coffee or just a cup of coffee, it hasn’t done this.

Review from keurig.com
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