We are truly sorry to hear about your experience with Tide evo Laundry Detergent Fiber Tiles. While we are glad you enjoyed the scent, having the tiles stick to clothes, not dissolve properly, and leave white residue that forces you to rewash is frustrating and not the performance we want for you.<br /><br />Dissolving issues can sometimes happen if the load is tightly packed, if absorbent items like towels or sheets limit water flow, or if the tile is not placed at the bottom of the empty drum before adding laundry. If you decide to try again, placing the tile in the drum first, avoiding overfilling, and choosing a cycle with enough water movement can help.<br /><br />We would really like the chance to help make this right and look into what may have caused it in your washes. Please call us at (800) 879-8433 so we can gather a few details and help resolve this for you.

We are truly sorry to hear this happened with Tide evo Laundry Detergent Tiles, Original Scent. Having a tile not dissolve and then needing to rewash the entire load, is frustrating and absolutely not the experience we want for you, especially when you followed the directions. Dissolving issues can sometimes happen if the tile is not placed at the bottom of the drum before adding clothes, if the load is tightly packed, or if the cycle starts with limited water contact. If you decide to try again, placing the tile in the empty drum first, adding laundry on top without overfilling, and using a cycle with enough water movement can help. We would really like the chance to help make this right and look into what may have caused it. Please give us a call at (800) 879-8433 so we gather the details from your experience and help with next steps.

We are sorry to hear about the residue issue with your Tide Evo tiles. Tide Evo is designed to dissolve instantly in water and works best when following the temperature instructions on fabric care labels. While it is formulated for cold water washing to save energy, sometimes warm water helps dissolve the tile better, especially for heavier loads like sheets or towels. We suggest making sure to place the tile in the washing machine drum before adding clothes, and avoiding overloading the machine for optimal results. If residue persists, we recommend double-checking the water temperature and load size. We would love to hear more about your experience and assist you further, so please call us at (800) 879-8433.

We thank you for sharing your experience. Tide Evo is a brand-new technology, and we understand there is an inherent learning process, especially during the test market launch phase. It is packed into a lightweight tile with layers of soap and activates instantly in water for a powerful clean. Our products undergo rigorous quality checks, and your feedback is important to our Quality Assurance Team. We would love to hear more about your experience and assist you further, so please call us at (800) 879-8433.

Thank you for sharing your experience with Tide Evo. We sincerely apologize for the inconvenience you have encountered with your laundry load. At Tide, we take product quality and consumer satisfaction very seriously. Tide Evo is a breakthrough laundry innovation designed to deliver a powerful clean with its unique woven fiber cleaning tile technology. It is formulated to activate instantly in water and provide superior cleaning while being environmentally conscious with recyclable paperboard packaging. We understand your concerns about the residue and texture of your clothes after washing. This is not the experience we want for our consumers. To help us investigate this matter thoroughly and provide you with the best possible assistance, please contact us directly at (800) 879-8433. Our team is eager to look into your case and ensure your concerns are addressed. Thank you for your patience and for giving Tide Evo a try. We value your feedback as it helps us continue to improve our products.