We’re so glad to hear that your experience with Tide evo Laundry Detergent Tiles in Original Scent has been so pleasant! With 0% fillers, extra water, or plastic bottles, these fully concentrated, water-activated tiles dissolve instantly to deliver powerful cleaning, even in cold water. Their unique texture and innovative six-layer formula work deeply to clean every fiber effectively, allowing you to use less product while getting outstanding results. Plus, the sleek, recyclable packaging keeps the tiles fresh and ready to use while being kinder to the environment. It’s no surprise you’ve trusted Tide for quality and gentle care that doesn’t trigger allergies—thank you for making Tide evo part of your laundry routine!

Linda, we are so sorry to hear you experienced damp Tide Evo tiles when you decided to try them. This is certainly not the quality we intend for our product, as they are designed to be dry and dissolve instantly upon contact with water for an exceptional clean. We understand Sam's Club provided a wonderful refund, and we truly appreciate their excellent customer service. However, your satisfaction and the quality of our products are incredibly important to us, and we would love to learn more about your experience directly to understand what happened. Please contact us at 1-800-879-8433 so we can assist you further. Thank you for bringing this to our attention.