love this

Works very well

won't push.

Did not come with pieces shown in the manual. No way to store attachment on the machine. Called the Dyson number and this is an older machine and they are no longer making the parts that are missing. Will be returning this product.

Terrible vacuum. The suction does not adjust to floor types even though the description states for all floors. Spoke to Dyson customer service who states it will not work on carpet. Do not purchase unless using on hardwood only

Great vacuum. I have had this vacuum for years This is my second vacuum cleaner of this brand Dyson. My older vacuum cleaner is still working but I vacuum every day because of our pets. This vacuum cleaner pulls hard and is pretty easy to use. I also use it to vacuum my car. Has great attachments.

This vacuum was nothing more than a hassle. When I went to pick one up, I got home to realize that it was missing parts, so I returned it and got a second, also missing parts. You'd think I might learn my lesson, but I went back for a third, which I opened in the store to ensure everything was in the box. This machine worked fantastic, one time. After using it that initial time, I could never get it to finish a room without plugging up and needing disassembled to be cleaned. Yes, I changed the filters, no improvement. After fighting with this machine every time I used it for about 3 months, it lost suction all together. This is clearly a lemon, of a machine, so I called “customer service”. I called, went through the trouble shooting, where the tech was extraordinarily unhelpful. I never raised my voice, never called any names nothing of the sort. He put me on hold for about 10 minutes then I was disconnected. I called back 2 more times and had the exact same experience, put on hold, then hung up on. At this point I called back and asked to speak to a supervisor. After giving them all of the exact same information I had already given 3 times. I was put on hold again. I don't know exactly how long I was on hold, but it was enough time to decide I was done with Dyson, theow away the vacuum go to the store, buy another vacuum, come home, assemble it, and vacuum about half of my house before they finally came back to the line and tell me that they'd call me back. Fast forward about an hour, I finally get a call back, where I recieved a bunch of scripted apologies, and still zero effort at making the situation right. Needless to say, I'm done with Dyson, and will never purchase another product from them.

Other poor reviews are accurate about the animal 3. This vacuums suction is so strong that I can't push it even on low pile carpet. I adjusted the height and it is still too difficult to push forward. I didn't spend this type of money on a vacuum I can only use on tile/wood. I was afraid it was going to damage my rug. My arms hurt trying to vacuum 1 room let alone try to do an entire level of my home. It's so heavy that it would be unsafe to use on stairs. Like others have said the hose is too tight and attachments are difficult to use and disassemble. The vacuum also falls over when trying to use the hose. It's difficult to get the ball to maneuver around furniture like it claims. Most of the plastic is cheap and doesn't seem like it will hold up over time. Trying to get it out of and into the locking standing position is difficult and I felt like I was going to break it. I really wanted to like this vacuum. I guess I'll go back to buying Sharks.

Worst vacuum I've owned, despite being among the most expensive. Purchased this new and within weeks the on/off button stopped working. Sent it back to Dyson for warranty repair, which they confirmed was received by their warehouse on December 10th. It's now 2.5 months later and haven't heard a word. Reached out to Dyson customer service and they acknowleged having it in their possession but couldn't provide an ETA for repair. Absolutely insane. I will NEVER purchase another Dyson product again in my lifetime. I should have learned my lesson from past Dyson vacuums that all had their own issues. There are several other brands out there that perform significantly better than Dyson for a fraction of the cost.

My almost 20 year old dyson ball recently died. I purchased this thinking I'd get another nearly 20 years out of a Dyson product and I can now say, with certainty, this new one will likely less than 5 years. The good - nice long cord and the vacuum seems to be very powerful The bad - my god, the horrendous smell of plastic is overwhelming. I had to take breaks using it. It's bitterly cold or I would've set it outside and opened the windows to use it. The quality is abysmal. It feels like a toy made for a child and not a nearly $400 vacuum. The fact that you just yank it down instead of a floor button to release the handle should tell you all you need to know about the quality shortcuts. I'm trying to decide if I should even bother trying to return it now that I've used it. I'm beyond disappointed and shocked that this is rated so highly. Buyer beware, Dyson is not longer a company known for its quality.