We really do appreciate all the feedback we receive and will be sure to pass your comments on to our Packaging Team to consider for the future, Jessica. We do extensive market research and consumer testing while designing our products and packaging to produce high-quality items Crest users will love, and we're sorry you don't like the twist tops. Based on your rating, if there's anything else we can do to brighten your experience with Crest, we'd love to know! Give us a call anytime at 1-800-492-7378. M-F, 9 AM to 6PM EST.

We're sorry you're unhappy with the cap on your 3D White toothpaste, and would like to help. While dingle packs of this toothpaste will offer the flip-top cap, the 5 packs will have a screw-on cap. If you'd like to share more or have any questions, please give us a call at (800) 492-7378.