Very happy with this purchase! The packaging was excellent, and the unit arrived in perfect condition with no damage at all. Setup was quick and easy thanks to the bottom-loading design. It dispenses both hot and cold water perfectly, and the built-in bullet ice maker is a great bonus—it makes ice quickly and is very convenient. The black finish also looks modern and stylish in the kitchen. Overall, a great product and I would definitely recommend it.

This looks nice and makes ice quickly. You need to clean it out very well at first or your water and ice will taste bad, sort of a plastic and metallic taste. That's no problem. It also makes cold water and works very well EXCEPT for the awful child lock. I can't get it to dispense hot water because I can't disengage the child lock. I've tried multiple fixes that have promised to work. Absolutely nothing worked. I've unplugged and cleared the memory. Held the lock button down repeatedly and never got the beeps that happen when the lock is off. So, all is all, I can get fast ice- and ice-cold water. But the hot water function is useless. Not worth 300 dollars at this time. I've contacted Frigidaire and I believe that they're supposed to give me a call back within 2 business days. The girl in customer service was very helpful, but it was hard for me to understand her. This was no fault of her own. But I hope that I do get the call-back. Otherwise, I'm stuck with a partially functioning dispenser. I have osteoarthritis and will not be taking this back to Sam's. At this price, I could have just put a jug of water in the fridge and chilled it and got a countertop ice maker. I understand the need for child proof locks, but Frigidaire's child locks are the thing of nightmares. Seriously, there should be an easier way to unlock these appliances without having to call in a service tech.

The water dispensed taste like plastic for over a week and we drink a lot of water. We had to throw away so much water because the taste was disgusting. I had return the product.

The water tastes really bad. I think it's the tub that goes in the bottle the makes it taste so bad. Had to return it.

Easy to use, makes ice quickly, and the bottom-loading design is so convenient.