I purchased a nectar twin mattress which was shipped to me within a few days. I ordered a twin regular length by accident. I received it and put it on my bed but within a few days I realized it was not the xl version I needed but too short. I called nectar and 1, got someone almost immediately (astonishing today) 2. He was great to talk to 3. Very knowledgeable 4. Could not have done more to help me. He set up a delivery for a new Nectar and also set up the return. I was shocked on how easy it was to deal with Nectar. I had the old mattress only 2 weeks, but without question they took it back. Now for the mattress: Excellent product. Came in a box and unwrapped it and it popped right up to 12” size within a few hours. It is hard , but form fitting to the body. I am a side sleeper and it was wonderful to be able to get up in the morning without hurting all over. Also, I did not believe the cooling claims, but yes it works. The pillows supplied took a few days to get used to, but also were great. I cannot say enough about the company and the product, just so pleasantly surprised at the service and the wonderful product. Nice to see there are companies still interested in the consumer. I highly recommend the product.

First mattress was horrible and kept lifting. It was replaced because it "2asnt heavy enough.". Second one is no better and is not square (does not fit adjustable foundation squarely), and the quality isn't really much better. I do not recommend this brand it is more hype than quality!

With previous mattress purchases from other companies they are fine at first and then I start getting neck and back pain. I researched multiple companies before landing on Nectar and I am 2 months in and sleeping comfortably. I find that I am not rolling around as much to get comfortable therefore I am sleeping better through out the night.

I was looking to upgrade my old mattress to one that would be comfortable for me as a stomach sleeper and my husband with chronic back pain. I also wanted foam for minimal movement when the dog decided to jump on the bed. Really happy with my new purchase! And my husband says his back hasn't been sore since it arrived!

I’m somewhere between a 3.5-4 star on this mattress. The mattress is comfortable- but I have been waking up with a sore back and even neck. It’s to the point I have to wake up, crack my back, and even sometimes foam roll. I don’t think it’s providing enough pressure relief for me. My husband can sleep on just about any surface and he’s middle of the road on this one too. I got this bed because of its great reviews. I do have a history of back pain and wanted a mattress for some relief but it’s not provided that. I’m fine with a more firm bed, but this bed isn’t meeting my needs. We have another memory foam bed in our guest room by a competitor and I am tempted to go back to that bed. I want to love this bed more than I do. I really hate the the idea of returning it, but I’m truly not in love with this mattress.

Got told "next week" for shipping one of my 3 mattresses for too many weeks. Associates/support were of no help but to placate me for another week at a time. Got tired of waiting, so I ordered a new Helix mattress LONG (weeks) after the Nectar...and I believe the Helix will arrive first. Returning the nectar for being WAY too slow to deliver. Choose another bed if you need it fast.

I can’t give 5 stars yet because maybe my body isn’t used to this kind of mattress yet. I have awoken with back pains at the beginning but these are going away. I also find this mattress sleeps hot. I like to be cold when I sleep. There were mornings I’d wake up almost sweating. Things are getting better and I’m hoping for the best.

I have had a failed back surgery from 2007. Most of my sleeping has been in a chair ! I've been able to sleep on this mattress anywhere from 6 to 7 hours per night ! I'm so amazed at how much I can sleep at night and like a normal human. Whomever came up with this idea was very intelligent. Thanks so very much Jeri Deo

We've had the bed for 3 months and been using it for about 2. So far we don't have any complaints. Its holding up extremely well and is quite comfortable. Moving to this mattress off our old one which we've had for 10+ years. So glad to have made the change and hope it can help in alleviating back and neck pain. Pillows that come with the bundle are a huge plus!

Recently i decided on nectar. Mainly because of the reviews. I bought a queen size bed. Within 2 days of sleeping on it i noticed my back pain going away. My husband and i sleep soundly. The bed is not mushy and not hard. It is a comfortable medium. I love the warranty on it that if i am not happy they will fix problem. I was lucky and got a sale with 450. off and sheets/memory foam pillows /matress protector with it. In the past i tried inexpensive memory foam beds and the quality wasnt good and in the end nearly crippled my back and hips. Nectars bed is a good well made bed that you will absolutly love. Remember to rotate matress once a month for 6 months in beginning and then once every 6 months after that