We're so sorry to hear about your experience. I understand how disappointing that can be, especially if you've relied on them for a long time. I want to assure you that the Always products, including the Ultra Thin pads, have not changed in terms of their formulation or effectiveness. The artwork on the packaging has been updated, but the pads themselves continue to provide the same great protection. If you're experiencing leaks, it may be helpful to consider trying a larger or more absorbent version of the product for better protection. Always offers a range of products designed to fit different body types and flow preferences. Here are some options you might consider: - Regular (size 1): For light to moderate flow - Long Super (size 2): For moderate flow with more coverage - Extra Long Super (size 3): For heavy flow - Overnight (size 4): For overnight protection - Extra Heavy Overnight (size 5): For ultimate overnight protection If you continue to have issues, please feel free to contact us at 888-574-9646 so we can review your case in person and assist you with this.

I'm really sorry to hear about your experience with the smell of the pads. Your feedback is important to us, and we strive for high quality. Please consider reaching out to our customer service team for assistance, at (800) 888-3115. We appreciate your loyalty over the years!

I'm sorry to hear about your experience with the Always Ultra Thin Overnight Pads Size 5. Your feedback about leaks and fit is important, and I will share it with our quality team to help improve our products. For more comfort and protection, you might want to try Always Infinity Pads, which are designed for a secure fit and excellent absorbency. Thank you for sharing your thoughts with us!

We're so sorry to hear that our Always Ultra Thin Overnight Pads with Wings didn't perform as you expected, and that you experienced issues with their absorbency and adhesive. We understand how frustrating it is when a product doesn't provide the reliable protection you need, especially overnight. We appreciate you sharing your experience, and we are sharing your valuable feedback directly with our quality team for their review and consideration.

I'm so sorry to hear that your Always Pad Ultra Size 5 Wings are leaving sticky residue on your skin and underwear—that's definitely not the hassle we want for you! A normal wash usually removes any sticky bits, and a quick pre-treat with liquid detergent before washing often does the trick. Please know your feedback is really important to us, and I’m sharing it with our Quality Assurance team to help improve the product. Thanks for letting us know!

I'm sorry to hear about the unpleasant smell from your pads. Sometimes, the adhesives used can have a slight odor, but they are safe for use. We appreciate your feedback and will share it with our Quality Assurance Team. Thank you for sharing your feedback!

I'm sorry to hear about your experience with the new Ultra Thin Size 5 pads. Our updated design aims to provide better coverage and absorbency. We appreciate your feedback and encourage you to try our other products.

I'm sorry to hear you're experiencing leaks with the Always Ultra Size 5 pads. They are designed for up to 100% leak-free comfort. It might be worth trying a different absorbency level or checking the fit. We appreciate the feedback and we'll make sure to share this insight with our Quality team. If you have further questions or need further assistance, please contact us at (800) 888-3115.