I'm sorry to hear about your experience with the new Ultra Thin Size 5 pads. Our updated design aims to provide better coverage and absorbency. We appreciate your feedback and encourage you to try our other products.

We're so sorry to hear your experience with this pack of pads isn't what you were expecting! We'd like the chance to learn more so we can find the best version of our pads for you, so please give us a call at (800) 888-3115 at your earliest convenience.

We're so sorry to hear about your experience. I understand how disappointing that can be, especially if you've relied on them for a long time. I want to assure you that the Always products, including the Ultra Thin pads, have not changed in terms of their formulation or effectiveness. The artwork on the packaging has been updated, but the pads themselves continue to provide the same great protection. If you're experiencing leaks, it may be helpful to consider trying a larger or more absorbent version of the product for better protection. Always offers a range of products designed to fit different body types and flow preferences. Here are some options you might consider: - Regular (size 1): For light to moderate flow - Long Super (size 2): For moderate flow with more coverage - Extra Long Super (size 3): For heavy flow - Overnight (size 4): For overnight protection - Extra Heavy Overnight (size 5): For ultimate overnight protection If you continue to have issues, please feel free to contact us at 888-574-9646 so we can review your case in person and assist you with this.

We're sorry that your most recent purchase of Always pads have an unpleasant chemical smell. Our products go through many quality checks and we try our very best to ensure that each one reaches you in perfect condition. We appreciate that you let us know, and we'll share this with our Quality Assurance Team. We would not expect the change in the print on the wings to cause this. Sometimes when our pads and liners are very freshly made you might detect a little odor. As well, because feminine care products are very porous, they can sometimes absorb odors if the product was exposed to strong aromas during shipping or storage. Your loyalty is appreciated, and we'd like to gather more information to help with this. Please give our Always Team a call at 1-800-888-3115 from 9AM — 6PM EST Monday – Friday, and we'll be happy to assist you.

I'm sorry to hear about your experience with the Always Ultra Thin Overnight Pads Size 5. Your feedback about leaks and fit is important, and I will share it with our quality team to help improve our products. For more comfort and protection, you might want to try Always Infinity Pads, which are designed for a secure fit and excellent absorbency. Thank you for sharing your thoughts with us!

I'm sorry to hear about the unpleasant smell from your pads. Sometimes, the adhesives used can have a slight odor, but they are safe for use. We appreciate your feedback and will share it with our Quality Assurance Team. Thank you for sharing your feedback!

Thank you for being a loyal Always user and for recommending our products to your friends and family. We truly value your feedback and are sorry to hear about the issues you've experienced with the adhesive on our Always Pad Ultra Size 5 Wing. Our products undergo rigorous quality checks to ensure they perform well. A good bond should form after removing the release paper and pressing the product firmly into your undergarment. We're disappointed to learn that this hasn't been your experience and appreciate you bringing it to our attention. Your comments are very helpful, and we will share them with our Quality Assurance Team for further investigation. If you have any additional concerns or if there's anything else we can do to assist you, please feel free to reach out to us at (800) 888-3115. Thank you for your understanding.

I'm sorry to hear you're experiencing leaks with the Always Ultra Size 5 pads. They are designed for up to 100% leak-free comfort. It might be worth trying a different absorbency level or checking the fit. We appreciate the feedback and we'll make sure to share this insight with our Quality team. If you have further questions or need further assistance, please contact us at (800) 888-3115.