We're very sorry to hear you're experiencing an issue with your HydroGroove. Please get in touch with our support team and we'll be happy to troubleshoot and offer any eligible warranty service: ionaudio.com/support

HI Ashney, Thanks for taking the time to review our product! We are very sorry that your device is no longer working. The device is intended for use in the pool, but it is important to ensure that the charging hatch is completely closed after charge (and completely dry prior to charging). Sam's Club can assist with a return/replacement, if you have any issues, please reach out to us at www.ionaudio.com/support, and we would be happy to assist!

Thanks for your review! This result is not to be expected, and indicates an issue that can likely be addressed by our support team. Please feel free to get in touch and we'll be happy to help! Link ---> ionaudio.com/support

Thanks for your review and sorry to hear your device is not functioning. This is not to be expected, and your date of purchase puts you within our manufacturer's warranty for replacement. Please get in touch with our support team at ionaudio.com/support and we'll be happy to assist.

Thanks for your review! If you're experiencing this battery life after charging with a quality 5V 2A supply, please get in touch with our support team, as it indicates a possible issue with the battery in your unit. Link --> ionaudio.com/support