The mattress is very firm with a soft top layer. Very comfortable for me. However, the pillows are so flat that I couldn't use them. I did order the new version of the pillows over a week ago and my order is still "pending", so hopefully that will be a better fit for me.

I'm still either having headaches or tension headaches since purchasing this pillow. I do however, like that the pillow moves with your head when you move. My favorite part... I don't wake up in the middle of the night, sweating profusely! For the money part: I wouldn't buy another one, for how pricey they are.

My husband and I were in desperate need of a new mattress, as our old one had formed such deep dents that we literally had to "roll" out of bed. Being the researcher that I am, I couldn't just buy any mattress so I spent a week online looking up different brands. We had heard about Purple from a friend who purchased and said nothing but great things and after doing a bit more research on the mattress and company I was sold! Now we've had our king-size mattress for almost 1 month and we are loving it!

I was skeptical at first making this investment. I bought a mattress, two of the hybrid pillows, and a seat cushion for my wheelchair that I am temporary having to use. They are all worth the investment that you won't be disappointed in making. They have a 100 night test, well I won't be returning any of it. 5 Stars easy.

Ordered a queen but got a full! We love the matress! They were quick to get the right size out to us. We also got the frame and love that too. Only thing we didn't like was they would not let us purchase the full matress accidentally sent to us at a reduced rate rather they had 100 got junk pick it up. Which was horrible because they tried to charge us for it. We still love our purple and will upgrade to a king once we get a bigger place and hope they get it right the first time.

I was having a lot of trouble with my old mattress. I'm only 22, but every morning I'd wake up with pain/tightness in my back and shoulders. This mattress is perfect! It relieves all my pressure points. I haven't woken up with back pain since I purchased it! It has also stopped me from getting so hot when I sleep. I love it!

The mattress for support is great, the problem is is it's a little too firm. Support wise my joints and back love it. However it's a bit hard and i wake up because my body is in pain. We've almost 3 months now and other than if you sleep for 6+ hours your body hurts, but support is still good.

When I got this mattress, I had pretty high hopes because the videos are so good. I was not disappointed. I was sleeping on a soft mattress and pretty much had to sleep on my stomach because it had no back support. That meant my neck was turned to the side all night, which was just awful. Now I can sleep on my back all night, with support and comfort. I recommend not using a mattress pad unless it is VERY elastic/stretchy. My normal mattress pad basically turns it into a normal hard mattress, which is no good.

When you call purple you get a CSR who speaks clear English and is very helpful(no automated recording/noisy foreign call center). We purchased the queen original purple. We loved that the bed slept cool all night but we both experienced back pain all through our trial so unfortunately we decided to return the bed before the 100 day trial was up. We contacted purple and they gave us several options for a return. We called the local habitat for humanity and they came and picked up the bed. A few days later we were refunded in full by purple! One bed will not be right for everyone. Purple gives everyone a risk free opportunity to see if their mattress works for you. I was worried they would give us the run around and that we wouldn't see a dime after we returned the bed but that was NOT the case. A+ trial policy. They keep their word. Wish the bed would have been a fit for us. Give the bed a try, you have nothing to lose.

Josh from the U-village store in Seattle was very knowledgeable and patient while we were deciding what pillow best suits our sleeping style. He helped us along the way and answered all of our questions. He was so helpful! Thank you Josh! Love the pillows!