We tested in a local store and ended up purchasing direct from Purple. We bought the lowest priced mattress - we liked the medium priced mattress in the store but were uncomfortable with the higher price point. I am a back sleeper so the softness of the mattress did not work for me but my husband is a side sleeper and absolutely loves it. I upgraded the sheets and am very pleased with those. I also purchased the mattress protector and love it as well - we bought another mattress pad but ended up using the Purple one.

Received our Purple Mattress when promised; just after Thanksgiving, so hats off to your order department who assisted me in delaying shipment so the mattress wouldn't arrive on our door step when we were out of town. We unrolled it a couple of days later, so we have been sleeping on the mattress for a little over two weeks now. To be honest, I did all of the research and investigation into what mattress we should replace the Select Comfort mattress we have been using for several years. My wife, although weary and expressing doubts about the Purple Mattress, was good enough to humor me by going along with ordering your product. Both of us have been around long enough that we experience back pain and stiffness, and sleeping on a firm, supporting mattress is important to us, but I had fallen out of love with our existing mattress and was looking for something better. However, as I said my wife was hesitant and skeptical about getting the Purple Mattress; she didn't want to give up her ability to inflate the mattress to provide the support she thought she needed. She was also concerned that with the weight of the bed that it would be difficult to replace the bed sheets. To her surprise, after two weeks, she is admitting that with the Purple Mattress, she is now getting a better (sounder) night's sleep and is waking up with less stiffness then with our other mattress. And changing the bed is no big deal (yes I have done it myself) since you are only lifting one corner of the bed at a time. I on the other hand, need a little more convincing. While I noted in some reviews, users of your mattress indicate that it may take some time to get use to sleeping on the Hyper-Elastic Polymer surface. I am a "roller." That is, I sleep on my side, back, then side again throughout the night. So right now my biggest complaint with the bed, really isn't the bed but the bed sheets. Since most sheet sets are manufactured for taller mattresses, I find that our current sheets tend to gather and then bunch up in places (especially under my feet) rather than lying taught. Thus when I get into bed this creates a situation where I feel that I'm sleeping on a pair of socks that got stuck under the bottom sheet. But once I fall asleep, I find that I am also delighted with the support and comfort this mattress affords. It looks like it may be a keeper. Testing and evaluation continues ....

While I can sleep anywhere, my boyfriend has had lower back pain as long as he can remember. Within a week he was waking up with no back pain, and I'm still sleeping like a baby! Soft, supportive, and so far we love it (bed was delivered about a month ago).

I am a side/ back sleeper. When we first started sleeping on the mattress, everything was fine. But after a while, my body started to hurt. I now get shoulder and hip pain while sleeping on sides and wake up with lower back pain after sleeping on back. I've tried different pillow combinations under my head and even sleep with a pillow between and under my legs. They have helped but I still wake up with pain.

We've had our purple mattresses for about a month now and wow. What a difference this month made. We are already planning to upgrade our purple mattress so we can have a purple mattress in the guest room for our friends and family that visit. Last weekend we had to sleep on a regular pillow top mattress. Woke up multiple time and finally just slept on the sofa instead. Never going back!

This bed only took 1 night to get used to. Initially, I thought it lacked the comfy, cozy feeling but I was asleep in less then 10 minutes and I did not hurt the next morning. My husbands snoring has been cut down by at least 1/2. I was nervous about this purchase, especially because I live in Alaska and I'm not even going to discuss how much it was to ship up here, but I have no regrets at all. It's perfect!

I'm seventy-two years old and haven't had this kind of deep sleep my whole life. The only thing I can think of that would be better would be crawling into my sleeping bag on a Purple Mattress after a long day of camping and listening to the rain on my tent. Thank you, Tony and Terry for such a wonderful product. I took a chance and bought the Twin XL to put on my Full platform because it doesn't come in Full (yet?) so it looks strange but works. i'm a happy camper now, just indoors.

I bought this bed because of the high ratings, but if you have a partner who sleeps close to you and one of you is a little heavier part of body sinks down. You wake up aching everywhere .Don't waist your money on it you will wake up hurting everywhere.

I order my mattress one month ago, everything was fine until it got into the hands of pilot shipping services. They "lost" my first mattress at the Boston location the day before it was supposed to be shipped along with my bed frame. I reached out to purple to see if what the issue was and they said what I wrote above, pilot never reached out to them to alert them of this issue as the Customer service rep I talked to from purple was unaware of the issue. They said they would ship out a new mattress with their "white glove pilot team". So I had to wait another two weeks for them to get the mattress "rushed" to me which is a joke because it took two weeks for them to get the first mattress out there. Fast forward two weeks and delivered the mattress but now there is no frame. They didn't tie the orders together for whatever reason, marking a second day I took out of work for them to delivery the stuff I paid for. When I reached out to purple one of the representatives stated that this is a "common and known" issue and that they would do their best to get it to me the same day. The same day came and went and still no frame. Dealing with pilot a company that purple chooses to do their business with has been nothing short of a nightmare, and for that reason alone don't bother giving them your money. Purple also didn't real work to hard to make the situation any better my guess is because they already had my money and couldn't careless. Their rushed shipping taking two weeks is also a joke. I know we are in a pandemic and shipping routes are probably funky but that is no excuse for the lack luster response to my issues. Maybe the bed is good, I don't know because I have been waiting a month for mine but I will make sure no one I know buys from Purple because the shipping process was so horrible.

I ordered the king size purple mattress and requested help for them to set it up for my son who was in a motorcycle accident, Not only did they not help with taking the mattress in or setting it up they left it leaning against the neighbors garage door and as the neighbor got home to open his garage the mattress fell inside of the garage and damaged a couple products. I would've loved to keep this bed for my son but I'm a big customer service person and this was a no-no for me. Still haven't received the refund I will be checking on that soon