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Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam for
Purple Mattress with GelFlex Grid and Comfort Foam

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Oct 19, 2019
Lori B K
5 out of 5 stars review

Verified Purchase

Best mattress and customer service ever

We bought the Purple 3 a year and a half ago and received a free Purple pillow. Most comfortable mattress we have ever slept on and pillow is awesome, never wake up with a stiff or sore neck. After the year and a half the mattress started to have an indentation on one side. Called Purple customer service and they were awesome. Immediately opened a case and had us send in a picture of the issue, within 2 days received a response that the mattress will be replaced. Purple not only has the most comfortable mattress we've ever slept on, but awesome customer service and they stand by their 10 year warranty. We couldn't be happier we chose Purple to get a good night's sleep and to wake up with no aches or pains from pressure points regular mattresses give. Loyal and happy Purple customer. Thank you Purple for the best mattress ever. Highly recommend.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Oct 6, 2017
Bruce D
3 out of 5 stars review

Verified Purchase

Purple CA King and Purple Twin XL

Love the Purple CA King Mattress. Not so much the Twin XL on an Adjustable Bed Platform. Too hard--- don't think it would pass the egg test. Also, for senior citizens like me the bed is pretty chilly now that Fall temperatures have hit New England. Need some sort of low level heating mattress pad on both beds.

Review from purple.com
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May 1, 2020
Jessica B
4 out of 5 stars review

Verified Purchase

Finally no back pain when I wake up!

My boyfriend and I decided to try the purple mattress (queen size, original style) because of the new technology and the 100 night trial. We both do not like the sinking feeling of a memory foam mattress but, as we are both side sleepers, we can't have a bed too firm or our whole body aches. The purple mattress was the perfect solution. There is a tiny bit of a sinking feeling but I feel it more than my boyfriend (I have large hips and that's the area that sinks in). At first I was getting very sweaty when sleeping, but I discovered that was just the low quality sheets I was using. I have since changed sheets and have no sleep sweats. (I received the purple sheets as part of a promotion, but they came in 3 days after the mattress. I will write a separate review for the sheets) The only complaint I have (the reason this review is 4 stars instead of 5) is the weight of the mattress. This guy is HEAVY! There are no added handles to grab and the mattress cover is slippery. But I must add that for being a mattress-in-a-box it was not as flimsy as I would have expected. It holds it's shape very well, even on its side.

Review from purple.com
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May 16, 2017
Kc O
5 out of 5 stars review

Verified Purchase

The Answer I was looking for!

My old bed was pillowtop and was fluffy and cozy. But I literally had to roll out onto the floor first and struggle to stand up with lower back pain. I have honestly woken up early every Morning and raring to go for the day. No back pain at all! I even recommended to my sister-in-law who just received hers yesterday.

Review from purple.com
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Sep 29, 2020
Yanira R
4 out of 5 stars review

Verified Purchase

Pleasantly Surprised

Been sleeping on it for a couple of weeks and so far it's been extremely comfortable. I've only had a few moments of slight back pain but when I've flipped to a new position it's gone away and I wake up with no aches or pains. There isn't much motion transfer and it sleeps cool.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Jan 16, 2018
Katja V
5 out of 5 stars review

Verified Purchase

So Far So Good

It has only been a couple of weeks since we set our Purple mattress up, however, so far so good. No issues and sleeping like a baby. We got this Purple mattress to replace our Tuft & Needle mattress. I am praying that after a couple of months when are body adjusts to this mattress we are still sleeping like a baby!

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Jun 13, 2023
Jessica W
5 out of 5 stars review

Verified Purchase

Great mattress

I waited a little while before making my review because I really wanted to test it. I've had it for a few months now and I love it! So comfortable! I sleep on my side and my shoulder doesn't hurt in the morning with the Purple mattress like it used to with my old mattress. I have trouble sleeping anywhere else but my home now. I never want to leave my Purple mattress!

Review from purple.com
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Jul 23, 2020
Tamera E
5 out of 5 stars review

Verified Purchase

Purple mattress

This is an excellent mattress with great support and supreme comfort level. We had trialed two other mattresses from different companies and when we trialed the Purple, it was our favorite by far. Thank you, Purple, for ending our search for a new mattress.

Review from purple.com
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Feb 27, 2018
Richard D
3 out of 5 stars review

Verified Purchase

Different Folks

I quite enjoy my Purple mattress but I like being cool and am 200 lbs. Great support on my lower back. I'm a side sleeper and find myself on my back more and more. My wife likes it warmer and is 105lbs. She finds it too cools and thinks it's too hard as she is not sinking in enough. As well when she sleeps close to me she tends to want to roll towards me.

Review from purple.com
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Mar 18, 2018
Kevin J
2 out of 5 stars review

Verified Purchase

Apathetic service, "ok" product.

If you ask questions before your order, expect vague responses. If you have already order, then expect apathetic vague response. Disappointed in the quality of service and follow-through, lack of shipping or will call options, and lack of desire to find answers. As for the mattress itself, I've had to for 5 weeks now, so I'm just beyond the '30' days they recommend to get used to it. I'm not blown away by it, I'd say "it's ok". For the money, if you have time, I'd say shop around. It also tends to be sleeping much warmer than I was led to believe it would. I've got the 100 days circled on my calendar as I'm not sure I'll be keeping it.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458