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Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam for
Purple Mattress with GelFlex Grid and Comfort Foam

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Showing 911-920 of 25,224 reviews
Dec 8, 2022
Felisha C
1 out of 5 stars review

Verified Purchase

I want to love my purple

I am extremely displeased with the new day mattress and the service to which I have to pay for the mistake of a purple employee that ultimately caused me not to be able to afford to switch the mattress that would be suitable and because I had to deal with multiple people telling me different things and ultimately I still do not have a cal king or a softer mattress and am STUCK with the king new day that doesn't even fit in my bed frame I'm over this company and if I can't get anything resolved with my next call they can come get all of it this experience has been by far one the worst customer service experiences ihave ever had If you have employees telling people one thing and call back get a supervisor on the phone and guess what she had no clue about anything and said that employee was confused well make it right ....nope well now it's goin on 2 mo and I still stuck with a crappy situation

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Jun 7, 2020
Lisa B
5 out of 5 stars review

Verified Purchase

Couldn't be happier!

I purchased the Purple mattress due to extreme pain in both my hips while sleeping. I would wake up in tears because I was so tired and just wanted a restful nights sleep. On the very first night it was a 100% difference! I am so happy with my mattress I really cant describe it. Love love love my mattress and highly re commend it!

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Dec 5, 2017
Heather B
3 out of 5 stars review

Verified Purchase

Mixed Thoughts

I did not buy the mattress believing that all my back pain would magically go away but i was hopeful for at least a little reduction. The mattress was firmer than anticipated even with stretchy sheets. This has made it harder to sleep on my side in the shoulder area. However, with the purple technology my hips don't hurt after hours of sleeping on my side. So my mixed review is that the mattress has made some things better, other things a little harder, and I still can't sleep on my back. I will be keeping it though just for the sake of reduction in side sleeping hip pain. The shoulder position thing I will figure out.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Jun 13, 2020
mike
1 out of 5 stars review

Verified Purchase

hole in sheets

So i loved the sheets when purchased and for the first 6 months. After that they went down hill pretty quickly . It has been a year an a half and bummed to say. My sheets have a big hole in them from where my wife's and I feet lay. We do move around at night but I don't think the sheets should wear out from moving around. Most good sheets companies that charge good money put a better warranty on there product. Im not looking for compensation. I am giving a review so that customers know that these are the first set of sheets that have failed.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Sep 30, 2021
Jessica K
5 out of 5 stars review

Verified Purchase

Incredibly happy with our mattress

My husband and I decided to buy a bigger mattress, but knew we couldn't fit a king-sized mattress up our narrow city staircase, so bed-in-a-box it was. We did a ton of research and landed on Purple - we were nervous about the "feels firm yet you sink into it" feeling of a true memory foam mattress, and we have a friend who already has a Purple mattress and loves it. We will never go back. It is literally like sleeping in the most comfortable hotel bed every single night. I have low back problems and need support, and feel great every morning. We are both on the lighter side (120-170 lbs) and are varietal sleepers, though we tend to side sleep the most.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Feb 16, 2021
Lauren B
5 out of 5 stars review

Verified Purchase

Best Mattress We Have Found

We tried multiple other mattresses and had to send them back because they were either too hot or too firm. I am a hot sleeper and the Purple mattress has kept me cool and is super comfortable. We also love the little stress ball mattresses they send as a gift; they're so fun to play with!

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Sep 27, 2017
Louis N
3 out of 5 stars review

Verified Purchase

Mattress is as advertised, bad customer support!!

The mattress seems to as discribed but after numerous calls to the cue and supposedly my place was held and a return call will have, I'm well past my 30 days stick with the mattress with no customer support, no tech support, no information, no return call or email, but you do get what Is advertised, delivery was quick and set up was mostly easy. Not sure I would buy again or refer someone to buy it.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Jun 7, 2017
Gideon T
5 out of 5 stars review

Verified Purchase

Purple mattress

My wife enjoyed the mattress from day one. It took me about six weeks to adjust to the new surface. I still feel that I am laying on top and not sinking into the mattress. That is taking some getting adjusted to. However we are both sleeping better on our new mattress that is what is important.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Sep 18, 2019
Luis B
5 out of 5 stars review

Verified Purchase

Excellent mattress

I absolutely love this mattress. Couldn't be happier with this purchase. I can now look forward to going to bed at night and not have to worry about waking up sore the morning after. Thank you Purple. Definitely recommend this mattress for average size individuals or couples.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Sep 27, 2017
Jonathan R
5 out of 5 stars review

Verified Purchase

Is this real life?

The purple mattress is everything the advertisement says it is, the best of both worlds without the compromise. It's been a very long time since I've been able to sleep on my back comfortably, or on my sides for that matter. My girlfriend and I purchased the queen size purple mattress and two pillows about a month ago. My only complaint is the weight of the mattress, which is honestly not that big of a deal for me. Carrying it up a flight of stairs was a challenge but we made it. Make sure to have enough space to unravel the mattress. Overall the purple mattress is awesome and I'm glad i finally went for it. The pillows are excellent. I have and will continue to recommend this for anyone to try.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458