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Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam for
Purple Mattress with GelFlex Grid and Comfort Foam

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Showing 8,021-8,030 of 25,194 reviews
Nov 16, 2016
Carissa M
5 out of 5 stars review

Verified Purchase

Better than my Tempur-Pedic

I had a tempurpedic for 6 years, and I started getting neck and back pains. The purple mattress eliminates that because my shoulder and hip is allowed to sink down into the mattress more! I'm extactic this mattress gives me the proper support with 0 neck, shoulder, back, or hip pain! I'm in love! Thank you!!!

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
May 31, 2020
Jason B
1 out of 5 stars review

Verified Purchase

excellent mattress, abysmal customer service

The mattress is great, I've never slept better. That being said it took me 3 days of dealing with what was either extraordinary incompetence or ridiculous internal bureaucracy to get Purple to lift a hold on the order. Essentially payment was rendered by myself and accepted by Purple who subsequently decided to demand I identify myself to them by photo I.D and pictures of mail i have received. This is effectively little more than extortion not to mention it go directly against the VISA vendor agreement. If they take your money and then demand you I.D don't give it to them, report it to your credit company and work your way through the customer service chain until they give up.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Jun 3, 2021
Audra I G
5 out of 5 stars review

Verified Purchase

On my second purple!

We got a queen size purple bed 5 years ago. It was the best bed decision we ever made... until we upgraded to the king sized purple (basic, no springs) and the harmony pillows. My husband has severe back problems and I have arthritis in my neck. With purple we wake up *most* mornings without pain. 10 out of 10 would and do recommend.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Mar 5, 2017
Brandi H
5 out of 5 stars review

Verified Purchase

LOVE!!

We originally bought a Serta Observer mattress and returned it twice for caving in after a week. An inch on my husband's side and half an inch on my side. It was miserable. I did a little research and found the purple had excellent reviews so we went for it. So glad we did because we are absolutely in love with this mattress :)

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Sep 24, 2017
David
5 out of 5 stars review

Verified Purchase

Well Made, But the Mattress Didn't Work For Us.

I am giving them 5 stars as Purple made recycling of our mattress and refunding of our money very easy. The mattress itself is very well made. However my wife and I could not get used to it. From the other reviews I've read most people love this mattress, so it's worth a try for anyone thinking about it. When the mattress didn't work for us, I contacted Purple and they set everything up to have it recycled. After the recycling company picked up the mattress and I emailed the receipt to Purple, they promptly issued a refund for the full amount of the mattress without question. They have great customer service and standby there 100 day trial. For that I give them 5-stars.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Mar 4, 2017
James S
5 out of 5 stars review

Verified Purchase

Every family member deserves a proper name

This is the best bed we've ever slept on - period! He (the mattress) has now been permanently adopted by my wife and I. She named him Barney which seemed appropriate if you are into purple things. After years of hard work as a fire truck captain and two back surgeries, I've managed to find the perfect night's sleep with my new friend Barney! Barney takes care of pleasing my wife too - I mean what pal. After all, a happy wife equals and happy life! Barney has found his forever home!!!

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Nov 22, 2017
Debbie J
4 out of 5 stars review

Verified Purchase

Better Than I have Felt in A While

I like my new bed a lot. I am not waking up in a memory foam divot anymore. I stop by and feel those beds at the store to remind me why I chose Purple. I had hoped for miracles, but I am happy with just reality. I do still hurt when I get up in the morning. But! My chronic pain was bad enough that we had no expectation of improvement. So, using that as the scale, the change in my pain level is enormous! I wake up much more refreshed. I do not wake up multiple times in the night. The pain is not waking me up! I sleep through the whole night. That, all on its own is HUGE.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Jan 1, 2018
Johana A
1 out of 5 stars review

Verified Purchase

Back Pains

Never had back pains until I bought the purple mattress. It feels soft and comfortable for the first 2 minutes then it becomes stiff and uncomfortable. Takes me so long fall asleep. The egg test is what convinced me to buy it. However, I immediately realized Humans are nothing like eggs nor do we have hard shells. Do not waste your money.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Aug 31, 2023
Daniel C
5 out of 5 stars review

Verified Purchase

Long time user...adding more for other bedrooms!

I have had my current Purple mattress for 5+ years. I used to have lower back pain with my previous mattress but have not had any pain since changing. In fact, we just bought 3 more Purple mattresses for the other beds in our home, so the rest of the family can enjoy the comfort. Highly recommended!

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Feb 24, 2017
Kimberly W
5 out of 5 stars review

Verified Purchase

Love at first sleep!

My husband and I are obsessed with our new king Purple. It's so comfortable, soft but supportive, and just magical for a great night's sleep, as well as other popular mattress activities. ;) The base is well built too, and doesn't move or squeak or do anything annoying - and the mattress sits nicely on it. We couldn't be happier!

Review from purple.com
Helpful?66TUYA3O1BMW19099455093