After sleeping on this same mattress at my daughters, I had to have one! You get such a great sleep and awake rested!! I would highly recommend to anyone looking for comfort, and wanting to awake feeling rested without aches and pains from their mattress!

After sleeping on this same mattress at my daughters, I had to have one! You get such a great sleep and awake rested!! I would highly recommend to anyone looking for comfort, and wanting to awake feeling rested without aches and pains from their mattress!

Bought this for my 14 year old son. He said he likes it and the waffle texture, but wishes it was a bit more pre-worn for softness like the model in the store. We needed one less than 12 inches deep for his headboard. This one is a decent value and comfortable.

I've been sleeping on a Purple mattress for 8 years and love it. I recently was able to upgrade from a twin to a queen, what a treat. I would recommend only going in to a store if you haven't ever laid on one, but order online, dealing with the store was nothing but a mess. Mattress is a five star rave, but I deducted a star for the bad store experience.

I'm extremely disappointed with my experience ordering from Purple. I ordered a mattress and never received it, yet I did receive a pillow from the same order. When reviewing the tracking information, it clearly shows the pillow and mattress were delivered to completely different locations even though they were part of the same order and shipped to the same address. I reported the issue back on February 17th and have been trying to get it resolved ever since. Instead of taking responsibility or working directly with FedEx to investigate the misdelivery, I was told I needed to file both a FedEx claim and a police report before they would even consider issuing a replacement or refund. As a customer who never received the product, this feels unreasonable and shifts the burden onto me to solve a shipping problem that I didn't cause. For a company selling expensive mattresses, I expected much better customer support and accountability. This whole process has been frustrating, time-consuming, and unnecessarily complicated. I hope Purple improves how they handle situations where customers simply never receive their orders.

I'm extremely disappointed with my experience ordering from Purple. I ordered a mattress and never received it, yet I did receive a pillow from the same order. When reviewing the tracking information, it clearly shows the pillow and mattress were delivered to completely different locations even though they were part of the same order and shipped to the same address. I reported the issue back on February 17th and have been trying to get it resolved ever since. Instead of taking responsibility or working directly with FedEx to investigate the misdelivery, I was told I needed to file both a FedEx claim and a police report before they would even consider issuing a replacement or refund. As a customer who never received the product, this feels unreasonable and shifts the burden onto me to solve a shipping problem that I didn't cause. For a company selling expensive mattresses, I expected much better customer support and accountability. This whole process has been frustrating, time-consuming, and unnecessarily complicated. I hope Purple improves how they handle situations where customers simply never receive their orders.

It's been 7 months since purchasing this mattress and I can honestly say I hate it. I find myself leaving bed to fall asleep on the couch instead. The mattress is beyond uncomfortable. I might as well sleep on the ground because it would feel the same.

It's been 7 months since purchasing this mattress and I can honestly say I hate it. I find myself leaving bed to fall asleep on the couch instead. The mattress is beyond uncomfortable. I might as well sleep on the ground because it would feel the same.

We have been loyal Purple customers for years, but the quality has declined. Our recent purchase arrived lopsided. The warranty replacement was made in 2023 and the corners never fully expanded. We've been trying to return it for three weeks, but customer service only replies every other day with no solution. We are switching to a different brand.

We have been loyal Purple customers for years, but the quality has declined. Our recent purchase arrived lopsided. The warranty replacement was made in 2023 and the corners never fully expanded. We've been trying to return it for three weeks, but customer service only replies every other day with no solution. We are switching to a different brand.