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Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam for
Purple Mattress with GelFlex Grid and Comfort Foam

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Jan 8, 2018
Wingina L
5 out of 5 stars review

Verified Purchase

Love the mattress, wishing for that inflatable pillow!

This mattress is so unique and so comfortable, it's truly changed the way I sleep. I go down for six hours and I wake up by myself for work, feeling like I got 8. When I sleep for longer, I don't wake up stiff in my shoulder anymore. I also received a free pillow with the mattress and it was also a surprise! It was odd, weighing 10 pounds and thinner than I was used to. I had seen reviews with it having an inflatable extension and was excited to use that feature, but mine came without. I've slept much better with the purple pillow but I have to say there was and still is an adjustment period with it. Who can argue with a free pillow though? My preference would just be to able to adjust the height of the pillow. We also purchased the platform for the bed and it is truly squeak proof and provides a really nice suspension of support. We are planning on purchasing the sheets and a pillow case for the new mattress, but I can honestly say this bed is excellent even in normal sheets.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
May 18, 2020
aleena L
1 out of 5 stars review

Verified Purchase

DO NOT BUY

This is the worst mattress I have EVER slept on. I am a 125 pound female with no injuries or physical problems. I woke up every day sore and in pain, and often my limbs would be numb from lack of blood flow due to no support. The returns process is a nightmare and they discriminate against people in the military. They give you the option to choose a charity or have it picked up. I chose a charity first but no one really accepts mattresses due to the possibility of bed bugs. You cant just give it away because they need a receipt from a non profit to give the refund. Then I tried getting them to pick it up but they contract to a third party and the person I spoke with couldn't speak english and I couldn't get ahold of the actual company that they contracted the delivery to. I live on a military base and they have not been able to pick it up as of yet...I called customer service but they cant do anything with my file because it's with "returns" however you can only get ahold of the return department through email. They do not have a number to call. Do yourself a favor and buy a different mattress. It is horrible and dealing with the company to actually return it and get a refund within the 100 night trial is awful. You have to do most of the work. Overall dealing with this has been a nightmare and I will never recommend this company to anyone. Also if you look at the reviews on the website it is misleading. It has fewer 5star reviews than 2 stars, yet the bar for 5 star reviews is almost full and it says the overall rating is 4.4 stars.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Jan 13, 2018
Chayce C
4 out of 5 stars review

Verified Purchase

Cal king

Review after night 2. Bought the Cal King purple mattress, is honestly a little bit firm. I definitely can say I wake up in the morning feeling very well rested. I suppose I expected it to be a bit softer, but I've had a TempurPedic soft mattress before and it was so soft it had my back hurting in the mornings. After buying the mattress the platform base and the mattress protector, it is definitely an investment. I think for the money yes it is a comfortable mattress and I am not going to return it, however I suppose I think i though it would have been more comfortable than I expected. I think it's just a bit more firm than I thought it would be, however it's not like I am going to return it. It is definitely a good quality mattress and I will enjoy sleeping on it

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Mar 13, 2021
Molly H
5 out of 5 stars review

Verified Purchase

So far so good.

I was having alot of back problems because my old mattress was just old and worn out, no support left in it. I had been wanting to give Purple a try for quite a while and I'm glad I finally purchased one. After a month sleeping on my new mattress my back is doing so much better. Would definitely recommend.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Oct 28, 2017
Connie S
5 out of 5 stars review

Verified Purchase

Guest Room Beds

I purchased two queen mattresses for secondary bedrooms and am looking forward to having guests stay overnight. While I've not slep on these for an entire night, I have napped on them and can confirm that they are extremely comfortable and supportive.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Sep 21, 2020
Yaqoob
5 out of 5 stars review

Verified Purchase

Amazing

Bought the original queen definitely worth the money. Not so soft where I sink in but not too firm. Was looking for a firm mattress before( I wiegh about 110lbs) but this perfect. It wasnt firm but very supportive. Definitely feels diffrent from those traditional matresess. BUY IT

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Jun 6, 2021
Jordyn S
5 out of 5 stars review

Verified Purchase

Fantastic!

I got the first purple mattress...and I'm in love! I don't want to get out of bed in the morning and can't wait to get back in at the end of the day. They give you a tiny sample mattress to bring around to show people...I keep it in my purse!! Also, the sheets are absolutely amazing! I am a BIG sweater at night and these sheets have completely changed how I sleep. Highly recommended!

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Jan 10, 2021
John
2 out of 5 stars review

Verified Purchase

So-So Experience

I found this mattress far too firm for my sleeping style (side sleeper.) My hips, knees and shoulder began to ache after only two nights. After a week (I was hoping to adjust to the firmer surface,) I added a two inch foam mattress topper which relieved the aches.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Oct 30, 2018
Rachel R
5 out of 5 stars review

Verified Purchase

the Hype is true

My husband and I were weary of so many good reviews, but we took the plunge. After many visits to mattress stores and dealing with shady mattress salesmen we decided to go with the purple. No regrets! Less tossing and turning. Less body aches in the morning. Less waking to my husbands prize fighting in his sleep. As a side note we all think the mattress stores are a front for something else, right?

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Aug 8, 2017
Terrica W
5 out of 5 stars review

Verified Purchase

Happy well rested customer

I couldn't be happier with my new Purple mattress. I have bought memory foam for my last 2 mattresses. They were much better than the innersprings that I had before. But Purple is leaps and bounds ahead of anything I've experienced. I used to wake up achy and soar. Now I wake up feeling great. No back ache. No kink in my knees or pressure on my hips. It's just fantastic. I sleep in such a deep state because I don't get soar and have to wake to reposition. I've never left a review on anything but I felt it important to share my new found comfort. Go buy one now. That's my best advice. You will be happy. And well rested.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093