There was a mix up between what size should be sent. A queen size mattress was in route, but we had ordered a king. Purple was swift at re-routing the queen back to the company and immediately sending out the king which arrived within just a few days. They even threw in a complimentary pillow for our troubles. This has been the most comfortable mattress we've owned. It is soft yet distributes your weight so your back stays aligned. Very very pleased.

All the positive reviews I've read are right! I'm a side sleeper and the side I sleep on is the one with an osteoarthritic hip and knee. Not once have I awakened from pressure or pain in that hip - first time in several years. I'm recommending the purple mattress to everyone I know.

Our mattress took longer than expected to deliver. We ended up getting the frame that is super heavy duty and yes is very well built. We had received the mattress and frame a week apart which stinks cause I wanted to lay on it but had to wait another week to get rest of bed after waiting a long time to get the first part of it. I am still waiting on the pillows. As for comfort it is OK it is not what was expected. The mattress seemed very much like laying on several gym mats. The frame looks and feels like it'll be built for life. (Very nice quality) if anything I would change... I would have shipped the bed out together so the customer didn't have to wait for all the pieces to show up.

When I wake up, I feel rested and energetic throughout my day. It's almost like being on the ADD medicine I used to take in high school. I get more done and find my brain able to process things better. This bed has proven to me how important sleep is!

We have purchased several mattresses over the past few years, and we hadn't been able to find one that didn't leave us feeling achy the next morning. The Purple mattress has been a godsend! We have slept so soundly and woke up feeling great with this. I tend to like a soft mattress while my husband prefers a more firm mattress, and yet both of us have loved the feel of the Purple. You won't regret this purchase!

I got a little obsessive reading reviews before I bought my Purple mattress, and I was afraid I'd be second guessing my decision, but I am very satisfied. I change positions a lot and I don't sink in to the mattress at all, so it is easy to move around. I can feel that the parts of me where I used to feel pressure are relieved, and I can feel the support where it is supposed to be. (my shoulders and hips don't hurt and my back doesn't ache anymore!)

First things first, the ordering shipping and quality of the mattress was all first rate. And my experience with customer service has been perfect so far. I am in the process of returning the mattress now, so we'll see. The reason for the return is that this mattress is to firm for me and my wife. It seems to be a quality product and does sleep cooler than my current mattress with a 3" memory foam topper. So quality in my opinion is not a problem. I did use the purple sheets on the mattress. So that tight fitting sheets isn't the problem. I'm primarily a side sleeper and a big guy 6'0 260lbs. My wife is a combination sleeper, stomach and side and much lighter lol than I. We both quickly developed pressure point pains, me in the hips and her in the shoulders. If you like a bed on the firmer side I'd recommend this product, it does in my opinion sleep cooler than other similar mattress.

So we tried the purple hype and was extremely disappointed. Wife hated the purple mattress as did I. We both woke up with terrible back and shoulder pain and would get up more tired then when we went to bed. Tossed and turned all night long. Returned the purple mattress. Going to keep looking and trying other mattresses.

I had a problem with my order and the folks at Purple were incredible. They fixed my problem lickety split. The mattress itself is not firm enough for me so I wake up with lower back issues. A few stretches and I am back to normal. My wife is a side sleeper and needs a mattress topper to give her enough give to sleep comfortably on her side (she is short and not too heavy). Anyway, our experience with Purple has been good. They are very accommodating, but the mattress is not for me - over a year later.

Bought the original purple mattress. Ended up being too firm for my liking. Seems to be no give to the mattress at all when I lay on it. In the process of returning the mattress as we speak. I will say, the return process has been a breeze thus far. Customer service reps are extremely friendly and helpful and they setup the entire return pickup for you. The mattress wasn't for me but I'd certainly recommend to anyone who prefers extremely firm mattresses.