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Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam for
Purple Mattress with GelFlex Grid and Comfort Foam

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Jan 10, 2017
Heather C
3 out of 5 stars review

Verified Purchase

Just not for me

I was super excited about getting my Purple mattress. I had done months of research and was certain this would be the perfect bed. While it felt amazing and was super high quality, our backs only got worse and worse over the initial 30 days. We couldn't take the pain anymore and had to return it. We were sad about it not working out but have to say the customer service is amazing.

Review from purple.com
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Apr 3, 2020
Matthew C
5 out of 5 stars review

Verified Purchase

Incredible

The reviews on this mattress are not lies. I'd been having back pain for months from previous mattresses I'd tried; this mattress solved all of them. No matter your sleep position, you'll love this mattress. The Purple Grid takes maybe a day or two to get used to. This mattress is one of the best purchases I've ever made.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Mar 16, 2021
Stephen S
1 out of 5 stars review

Verified Purchase

Disappointed to say the least

I got the purple 3 and mattress protector two weeks ago and have not slept right since. I had horrible sleep because of my old mattress and got this Purple 3 thinking it would help. It did not. It made it worse. The "grid" that they are so proud of just holds you on top of the mattress without actually supporting you. My middle and upper back now hurts constantly from when I wake up to when I sleep and the Purple Mattress has made it worse. My mattress quality on an eight year old spring mattress was better and offered more support caved in than this mattress did brand new. 0/10. Will be returning ASAP for SOME OTHER BRAND.

Review from purple.com
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Oct 24, 2020
Barron B
4 out of 5 stars review

Verified Purchase

Mostly satisfied with my purchase

My purple bed arrived August 8th and it was quite wonderful. I have the queen size original purple with the metal sumo frame. As a light weight individual who sleeps alone, I wasn't concerned about adding springs and I am very satisfied with both the mattress and the frame! The hip pain I had been experiencing since my last bed began to sag has gone away and I feel refreshed each morning in my purple bed. I recommend them quite often to family and friends. If there is anything I would say is a negative, it would be the purple sheets. They are quite stretchy and comfortable. However, after only a week of sleeping on them, I noticed both the pillow sheet and the bed sheets have discolored (turned darker) where my back, neck and head lay when I sleep. I have followed the directions for washing/drying to the letter and strongly feel that the sheets are unsightly. It's enough that I have to reconsider purchasing any additional sheet sets from Purple, despite the soft and stretchy feel.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Dec 22, 2020
Ryan T
2 out of 5 stars review

Verified Purchase

Very unhappy with our mattress

We bought this mattress after having a Tempurpedic. My husband is an orthopedic surgeon and thought this would be a good choice. We have had it for 3 years and my husband is very uncomfortable. I lay down on his side to see what was bothering him and there's a huge dip on his side. He weighs 200lbs, which isn't heavy. I don't feel like this should be happening!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
May 1, 2017
Megan G
5 out of 5 stars review

Verified Purchase

Fantastic mattress!

So we started looking for a new mattress as our pillow top mattress was just not working for us as stomach/side sleepers. I did a LOT of research on all the new mattresses out there and well, the comparisons clearly pointed to this one! Well, we ordered the wrong size mattress (king vs Cal King)but were able to "upgrade" to the correct size at no additional charge! In the meantime, we were out of town, but the new mattress arrived soon after we returned home and I have been sleeping like a baby ever since! I have even been running pain free and have more energy during the day. Woo hoo! I highly recommend this mattress and am already anticipating getting into bed tonight!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Mar 29, 2021
Samantha M
4 out of 5 stars review

Verified Purchase

Only one complaint

The mattress itself is amazing! I tend to alternate positions a lot when I sleep, but this mattress just conforms and supports everything needing support. I have pretty wide hips, so sleeping on my side normally leaves me with lower back pain, but not on this mattress. I never wake up sore or aching (except when rain is coming haha...arthritis life right?). My ONLY complaint may have more to do with the foundation than the mattress. I got the Purple metal platform frame to go with it, but the mattress slides on it. Not while I'm sleeping, but if I'm walking past and bump the mattress or if I sit down on the side of the bed, I often have to re-center the mattress which is kind of annoying. It would be nice if there was a mattress cover or something that would maybe snap onto the frame to hold it in place. Other than that, I love it and that one complaint is definitely not a reason to regret the purchase.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Nov 12, 2017
Kristin H
5 out of 5 stars review

Verified Purchase

Never going back

I've had lingering back issues for nearly 16 years. Every morning I would get out of our traditional pillow top bed like an 80 year old woman. It felt like someone had punched me in my kidneys all night. My husband and I was separated by "the mountain" & we slept in "the pits". I would toss & turn all night waking every time to readjust all 3 of my pillows used to just get comfortable. Within the first week I slept almost The ENTIRE night. Such a bizarre feeling We ordered the mattress & platform & it was def the best choice. The platform is tall so you don't feel like your on the ground. Easy to assemble solid & no squeeks. I'll never go back to a traditional mattress, in fact we will be replacing our sons very soon.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jan 24, 2017
John S
5 out of 5 stars review

Verified Purchase

Purple Accomplished the Impossible

At purchase, I put the chance of returning this mattress at 95%. My wife and I have totally opposite desires in a mattress. She wants to sink deep into a soft, warm, cozy nest of a bed hopefully to never have emerge again. Our old mattress was covered by a thick German featherbed for the cuddling sink factor and then she covered herself with a down comforter tucked just perfectly all around to "eliminate drafts." I wanted a somewhat firm bed to support my back and perfectly toned dad muscles. I also wanted a relatively cool bes since my body turns into an 8000 degree furnace the moment it goes horizontal. We both wanted a mattress that looked great and didn't break the bank. Pretty sure that wasn't possible in a mattress. Not sure how the Purple bends the laws of physics to accomplish both of these things at once, but it does. We're a couple months in and just gave away the featherbed. We still can't believe how much we both love this mattress.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
May 30, 2020
J. S
5 out of 5 stars review

Verified Purchase

I bought one Purple and now I own two!!!

I suffered from low back pain. My Chiropractor suggested I buy a new mattress. I did my research and found that Purple was the best mattress out there. I sleep through the night now and wake refreshed every morning. I loved the mattress so much I bought a second.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563