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Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam for
Purple Mattress with GelFlex Grid and Comfort Foam

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May 25, 2016
Vanessa B
5 out of 5 stars review

Verified Purchase

Took adjusting to but now, best ever!

I have had consistent back pain for the last 12 years since I injured my back at 12 years old. I've done everything under the sun to try to alleviate the pain and haven't had a lot of success. When I first received my purple mattress I thought it was going to be too hard. I felt sore all over after sleeping on it for the first week. By the second week though, it became the most comfortable mattress I had ever slept on. I have had it a month and have noticed my back pain letting up significantly. Give it a couple weeks if you are sore after sleeping on it. It definitely took me an adjustment period but 100% worth it! My husband loves it too. He had a similar experience :-)

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jul 19, 2020
Madison W
5 out of 5 stars review

Verified Purchase

Best products ever

We bought the mattress, 2 pillows, and the sheets for an rv trailer. I have recommended Purple products to everyone. I love the sheets so much I don't use any other sheets, I pick one day a week to take them to the laundry mat and wash them and put them right back on the mattress! I have gotten the best sleep that I've had in a while and I haven't had back pain like I had before this mattress! Love it!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Apr 18, 2021
David S
2 out of 5 stars review

Verified Purchase

Meh

Little disappointed, I know I got the entry level bed but couldn't afford what I actually needed figured it would still be better than my current mattress but it's not. I have some back/neck issues so getting quality sleep is difficult and hasn't changed with this mattress :(

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Apr 27, 2018
jamie w
4 out of 5 stars review

Verified Purchase

Maybe it's just me

I have a bad back and trouble sleeping because of it. I thought maybe the purple mattress would help me sleep better. So I sold my tempur- pedic, which I liked but was a bit too hot, and got the purple mattress. Unfortunately I don't sleep any better than I did on the temperpedic. I'm not disssatisfied with it, i'm just not blown away by it. And I feel like it sleeps just as warm as the tempurpedic, so, maybe it's just me.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Dec 1, 2016
Andrew P
5 out of 5 stars review

Verified Purchase

All fixed up in two weeks!

Before getting our Purple, I would wake up with a lot of lower back pain. The first week of having our Purple was a little rough. There is an adjustment period where your body starts moving back to its natural alignment. But after two week, I no longer wake up with any back or shoulder pain!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jun 9, 2020
M.S.
1 out of 5 stars review

Verified Purchase

Purple is not truthful & terrible customer service

Just an FYI - DO NOT BUY PURPLE MATTRESS. Although I thought it was great to sleep in we needed to return due to shoulder pain, they talk us into upgrading for the more expensive mattress and tell me the return is no problem, they handle all of it. I keep emailing and calling for instructions because the new one is on the way and the old one needs to be taken out. No one gets back to you. Now the new one is here, on the floor blocking my bathroom- they are too heavy to move on your own and the old one is here too, still on the bed. NOW Purple tells me I have to arrange for the pick up and donation of the first mattress or they will charge me for both. If I knew this I wouldn't have upgraded- or I would have made arrangements days ago. It might be like this for weeks- and Purple is NOT helping- all of the sudden it's all my responsibility to do their job and what they advertise. DON'T BELIEVE THEIR FRIENDLY ATTITUDE. It's not what they advertise. They are liars and falsely advertise. The sales team and the return team tell you different things, and then blame covid. I would have NEVER let the new one be delivered if I knew they were not going to have the old one scheduled to be returned in a timely matter- HEY Isn't that something THEY should have figured out????? When I order this the sales guy TOLD me it was no problem- he TOLD me to try the less expensive one first and they would easily return it should I need the more expensive one, so I believed him. When I called a few months later with shoulder pain PURPLE Sales told me I needed the more expensive one and said again NO PROBLEM with the return- well, it is a problem NOW- and PURPLE will do nothing- they tell me I HAVE TO DO IT ALL

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jan 10, 2017
Diane L
5 out of 5 stars review

Verified Purchase

Finally!

I usually don't write reviews, but this one I had to do. I have suffered from chronic back pain for over 10 years. I've tried every medical procedure, tried every type of physical therapy, acupuncture, etc. Nothing, and I mean nothing gave me relief at night and allowed me to get a good night's sleep. I saw the commercial for the Purple bed and viewed it as just another "hype" product. However, since I have tried every mattress under the sun, even the high priced "number" bed and the "memory" beds, I thought what the heck, I'll try this one because they do give you a 30 day trial period. Well, I cannot tell you how pleased and surprised I was after trying just one night. For the first time in years I slept through the night and woke up with no back pain! On a scale of 1-10 with 10 being the highest, I rate this mattress a 12! Thank you Purple, you have made the quality of my life so much better! I highly recommend . Diane L, New York City

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Aug 20, 2018
Lisa C
3 out of 5 stars review

Verified Purchase

False Dreams

We took a shot on this bed in April 2017 as an anniversary gift to ourselves. Prior to 30 days we wanted to return it, but we're told to just give it time to adjust since we had 100 days to try it. We did. We never adjusted and then were over the 100 accidentally so we couldn't return it. We've had it over a year now and wake up sore almost daily. I'm a side sleeper and my shoulder hurt unless I sleep on my back, which just isn't cozy for me. I feel like I sit on top of a form mattress instead of my body being in neutral, yet if I move towards my husband's size I sink in, even if he's not in the bed. I'm an average sized person at 5'7" and around 140 pounds. He's muscular/althetic and heavier than I am but only due to his height. It really shouldn't be different on sides. Maybe the new versions would suit us better but I personally would not buy the original again. If you like a firm mattress, I would recommend it but we regret our purchase and will be shopping for a new mattress when we have time and money.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Sep 20, 2020
Matthew H
5 out of 5 stars review

Verified Purchase

Loving it!

Had heard good things from a friend so we decided to try it out! No more sinking into the middle of the bed, no more neck or back pain- just great sleep. We got the mattress protector, sheets, plush pillows and lighter duvet and we are loving everything

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jul 16, 2019
Dannielle P
5 out of 5 stars review

Verified Purchase

Love love love

I love my purple mattress so much that my daughter purchased one also. When I started traveling more for work my son and his partner swap my purple mattress for their mattress. And now I have purchased two more purple mattresses for my vacation home. I could not love this mattress more so I thought and after the new mattress came out I am even more in love with my mattress!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563