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Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam for
Purple Mattress with GelFlex Grid and Comfort Foam

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Jan 11, 2017
Stephanie H
4 out of 5 stars review

Verified Purchase

Excellent customer service

to give my completely honest opinion, I am not a fan of this mattress but my husband loves it and it has helped him so I just go with it. we did have an issue with our first mattress and customer service was incredible and very quick to respond and act and i very much appreciated that.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jan 1, 2019
Kevin W
2 out of 5 stars review

Verified Purchase

I wanted to love this mattress, but just couldn't

I have been wanting to try out this mattress for over a year and a half, so I finally bought one this past fall. After it arrived I was very excited to see if it lived up to all the hype. Unfortunately after a few days of sleeping on this mattress the verdict is in for me, it is the worst mattress I've ever slept on. The mattress does conform to your body, but the issue that arises is that the mattress wants to return to its original shape, therefore it is constantly pushing against your body. This, for me, meant that I would wake's up in pain from the night before because of irritation from the constant counter pressure the mattress was giving to me. I am typically a side sleeper and my arms would fall asleep almost every night on this mattress. It also didn't sleep as cool as I had hoped it would. It wasn't as hot as a traditional foam mattress, but definitely not as cool as it should be. I think this mattress could be good for someone who only sleeps on their back or maybe on their stomach, but it definitely was not comfortable for me.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Nov 20, 2017
Andrea
3 out of 5 stars review

Verified Purchase

I'd Pay Someone To Set Up

I think my biggest letdown was, somehow I thought this process would be easier than the old way. Easy is going to the mattress store, ordering a mattress and having people come in a truck, take it inside and set it up for you on a frame. I've done it and it was less expensive. Sadly, this was a horrible process. Getting the 140 pound mattress into our bedroom (WITHOUT the frame which came 2 weeks later) was crazy. Then, setting up the bed frame and then getting the mattress off of the floor and onto it (after putting the frame together, yay) was was ridiculous. So... it all seems fine but I never would have done it knowing what I now know.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Aug 28, 2017
Carol S
5 out of 5 stars review

Verified Purchase

Best Decision Ever!!

My old mattress, a very old spring mattress, was killing my back and hips before I got my Purple. I sleep in every imaginable position, but no matter what position I slept in, my back and hip pain wouldn't go away. It was basically like sleeping on a rock - Ouch! -_-' I immediately switched out my old mattress the moment I received my Purple, and after only two nights, all my pain was completely gone!! No matter what position I decide is comfortable tonight, I know I'll wake up completely pain free tomorrow morning! The only downside to the Purple mattress is that I don't really want to get out of bed in the morning because it's soooooooooooooooo comfortable! THANK YOU PURPLE!!! < 3

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Oct 2, 2019
Karen
2 out of 5 stars review

Verified Purchase

So dissapointed

At first I loved my bed and thought it was the greatest thing I've ever slept on but now we are reaching the two year mark and it feels like I'm sleeping in a ditch. To look at the mattress, it looks perfectly flat but if I'm not in the exact right place I feel like I'm slanted on the side of a ditch. Good news is I live in a hot climate and the mattress doesn't heat me up at night and I do love the pillow. Everything else is a busy. I'm really disappointed because I had high hopes for this mattress.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Oct 18, 2017
Richard w
5 out of 5 stars review

Verified Purchase

Bought the pillow. Had to get the mattress

I am a big man. I dent mattresses. The grid technology helps disperse my weight. I do not sink into. This like memory foam or pillow tops. It is a firm mattress for someone my size. I am 6'1 and 240lbs built like a line backer and all my weight is in my hips and shoulders. That is where the dents always are. Hopefully this one lasts. But I like it so far and no more back ache. My wife didn't like it at first. But after 2 weeks she grew to love it. She was fixated on the grids.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jan 12, 2018
James R
5 out of 5 stars review

Verified Purchase

The difference a day makes. :)

Firstly to let you know... I am a blue collar worker that has recently taken my father into my home because I don't want him to go to a Nursing home. He has a lot of trouble with pain in his back and hips. And after seeing a lot of the Purple adds, and doing a little research on this mattress? I knew it would be the best thing for him. Knowing that there are a lot more underlying problems internally with him! I thought this would be a very good first step to making him as comfortable as possible, getting him a better night sleep than he had gotten in the past. That would promote a better day the next day with activities. And it definitely has. The reason I titled this review the way I did? Is simply because it is true. Literally, the night before this Purple mattress arrived. I heard him up and about.. Keeping me up worrying about him. The day after it arrived and we replaced his old mattress with this new one? I didn't hear anything that night. So? Not only did he get the rest that he deserves... I also wasn't woken up wondering why he was up at odd hours. I noticed right away when I got up for work the day after he slept on it, that... He was smiling, had coffee ready for the both of us, and was walking around the house with a little more "Pride, in his Stride". This was and probably always will be the very best investment I have ever made. Thank you, Purple for making my Dad feel better. And in turn! Making me feel better. A loving son and customer. James Richardson

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Aug 23, 2018
Haley
1 out of 5 stars review

Verified Purchase

eh

When we first got this mattress I loved it. It's been maybe 4 months and there is already like a dip on one side of our mattress making it super uncomfortable to sleep on. My partner and I are each around 140-150 ish so I had hopes this mattress would last longer than it did.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Feb 2, 2017
Andrew H
5 out of 5 stars review

Verified Purchase

You had me at hello.

My wife and I had gone through 2 different mattresses ranging in the $2000-$2800 range in just 8 years. We decided we needed to drop big money for a super duper remote controlled bed. However, just then we saw a Purple commercial! To be honest the cute commercial drew us in. After some research we figured we had nothing to lose so we purchased Purple. It was so easy to set up and surprisingly didn't have any funky smell to it. It was quite a bit thinner than our other mattresses, but what it lacked in height it made up for in comfort! I'm a train wreck of old injuries incurred during sports and the Marine Corp. making comfortable sleep difficult. However, after the 3rd or 4th night my neck tension and pain was gone. Furthermore, my shoulder and lower back pain has greatly diminished. To say the least less is more in this case. We are very satisfied with our Purple mattress... and LOVE doing business with folks who have a great sense of humor!! Oh and lastly, our seat cushions are awesome, thank you! Keep up the good work and may you and your company be greatly blessed and prosperous!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Apr 5, 2018
Marc R
4 out of 5 stars review

Verified Purchase

Comfy!

Switched from a hot, worn-out memory foam mattress and very happy with the Purple. My only complaint is the odor when you first open it. I had it sitting out for two days with the fan on and windows open and it still smelled for at least a week later (the pillow still has an odor to it three weeks later).

Review from purple.com
Helpful?66TUYA3O1BMW19096852563