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Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam for
Purple Mattress with GelFlex Grid and Comfort Foam

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Dec 7, 2017
Adam s
5 out of 5 stars review

Verified Purchase

Destiny

Prior to buying your mattress I injured my back. The recover time for what should have been a speedy recovery was starting to concern me after three weeks. I knew something was wrong when I would opt to sleep on the couch rather then my own bed. I did my research and found you Purple. I ordered my bed and no lie, after the first night my back was 110 percent better. My back and I thank you Purple.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Apr 25, 2017
K
4 out of 5 stars review

Verified Purchase

new mattress

I purchased this setup as a gift for my wife. Queen mattress, support frame and sheet set. She is very pleased with the improvement in quality of sleep she is getting. The mattress is excellent. The frame seems rather fragile and causes me concern. Administratively, there are some issues. After ordering the assembly I requested a 'free' sample. Imagine my surprise at having to pay the postage when the sample arrived. I called to ask if shipping through UPS was an option. I was told 'no'. FedEx deliveries in our area are atrocious. The sheet set was dropped in our driveway. I contacted the FedEx driver to set up a delivery window for the mattress so I could be home when the package arrived. He assured me he would make arrangements with his supervisor for this to happen. The delivery arrived 4 1/2 hours after I asked for it. I wasted an afternoon of vacation waiting for the FedEx truck. Finally, this letter asking for a review, mangles my initials. When an individual provides their initials, instead of a name, they expect them to be capitalized. Not doing that indicates a lack of respect for the language and customer.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jan 4, 2021
Destinee J
1 out of 5 stars review

Verified Purchase

Warranty Replacement is Lower Quality Than Original

I received this mattress as a warranty claim on my original mattress, and am very unhappy with the quality. They say it's the same quality and "upgraded" from the previous original purple mattress, but I assure you it is not. The mattress feels significantly thinner and when sitting on it, my butt is touching the frame underneath. The "edge control" actually made it worse for rolling off the bed. Very unhappy with this.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Sep 15, 2022
bruno r
5 out of 5 stars review

Verified Purchase

This my second matress

I had bought purple a few years ago, and eventually moved and gave to my family, end up buyimg a cheaper mattress because of logistics reason, now i moved again and finally bought a nice king all for myself again. There is no place like home but there is no comfort without purple

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Aug 7, 2018
Jon R
5 out of 5 stars review

Verified Purchase

Great Since Day 1!

So my wife and I have been sleeping on the Purple mattress for close to a month now. Our last mattress was 7.5 years old but it's been a real problem for a while now and it got to the point where I would sleep all night and wake up feeling like I slept a fraction of what I did. She was complaining of restless sleep and a painful knee from how she slept which she would use a pillow to help comfort her knees. Knowing how moving to a new mattress could take time for our bodies to adjust and fully expecting a rough start because of just HOW bad our previous mattress was I was prepared for the full trial Purple was offering. From the first nights sleep the change was immediate - my energy was up and I felt good. Confuzzeled why it was so smooth I went through a few more nights waiting for that harsh adjustment period. After each night not only did I feel so well rested but any numbness or pain I had previously from the last mattress after waking up was also gone. Almost a month later and neither one of us ever had to deal with any adjustment, it has just been amazing since the very first day. I feel fortunate because I know it's something to be expected so I think we got lucky. I can't tell you how great it is waking up EVERY day feeling well rested. I was seriously at my wits end and honestly didn't want to deal with traditional mattresses anymore. I've been researching these new range of online mattress retailers for probably 2 years now. It always came down to Purple being my pick because it just seemed unique and best fit our needs. We wanted something soft but firm but also supportive and that's absolutely what we got. I hear great things about the competitors too and many people are happy with those but the idea of that Purple layer seemed brilliant and unmatched. I was a tad weary of how it would feel but you honestly can't even tell that special grid like gel is even there. Since it's built inside It feels just like regular soft cloth material. It really does feel like it cradles all your pressure points and I really do agree that it's a firm mattress yet also soft where it counts. As for it keeping you cool it absolutely does. Even during this hot summer and humid nights, when we were a bit hot laying in bed, it never felt so on the bed itself. It helps you cool off much faster since the side you're laying on isn't absorbing the heat. Besides sleeping, reading has also been a pleasure as we don't constantly feel like we are sliding down as we struggle to sit up. Everything has just been better on the Purple. My wife has been thrilled herself and it didn't take long for her to say 'we're keeping it' either. I hope it holds up for a long time but the 10 year warranty does leave us feeling very confident. Couple of things to add - people mentioned a smell and there was indeed a very slight odor but only for about a week and it was gone. It was never anything THAT strong or even bad at all so don't let that deter you. Some people over exaggerate. Compared to our previous mattress which was a (King) pillow top, this thing seems like half the height which was initially a concern. Turns out we love being lower to the ground but it's something to keep in mind. Because of the height of our bed furniture though we couldn't use a box spring previously as it would have been WAY too high, so we had bought bunky boards which are near solid flat foundations. Turns out this is exactly what we needed for the Purple anyway so we also didn't have to purchase anything new for support. Now this is important - I see on Facebook people have complained about the mattress sinking in only to see later they all said they are using box springs which the Purple site specifically states NOT to use. I would recommend doing ALL research before trying out any of these online mattresses to ensure a smooth trial. All this info is on the site.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Oct 5, 2017
meghan G
5 out of 5 stars review

Verified Purchase

So in LOVE!

We received our king mattress and could not be happier. My husband normally sweats at night, but after receiving the purple mattress he no longer wakes up hot and sweaty. The mattress exceeded our expectations and we are a purple mattress family for life!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Apr 1, 2019
Alfie
3 out of 5 stars review

Verified Purchase

I wish I got the firm one

If you have back pain, lower back pain, do not get medium or soft ones. I noticed this issue more and more actually after the 100 days, I have the 3" one, it's comfortable when you lay on it, but when I wake up next morning, my lower back hurts. I wish I could try the 2" one, maybe it will help, but since it's already after 100 days, they can't make it happen.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Mar 18, 2020
Kevin V
5 out of 5 stars review

Verified Purchase

Purple mattress review

I purchased several items from Purple recently including two purple harmony pillows, purple sheets, a purple mattress, and a weighted blanket. I felt like it was time to upgrade my mattress and was excited to learn about Purples technology as I am a side sleeper and would regularly wake up with shoulder and arms pains. I unwrapped my mattress and it was immediately ready for use. The Purple mattress is extremely comfortable and I wake up in the morning without any aches or pains. I definitely recommend Purple products and have already referred family and friends. Thank you Purple!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Nov 18, 2017
Yury K
4 out of 5 stars review

Verified Purchase

Love the mattress!

We really love the mattress. It's been almost a month and it's been perfect. Both of us are about 140lb each and the mattress works perfect for sleeping on sides as well as on back. The purple sheets are not very good quality though. They started to develop little rolled balls and look old already.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Apr 23, 2017
Cory O
5 out of 5 stars review

Verified Purchase

Never going back!

This is absolutely the best investment I've made in years! Since I purchase the purple mattress I sleep better I get up awake and full of energy and I don't ache any more. I recently went out of town and to be perfectly honest I was looking forward to come home and sleeping in my purple. Nothing compares to my purple, it's the best. I tell everyone I know or kind of know or just meet that they should buy a purple mattress because it's the best! Honestly I think you guys should make shoe insoles that would be the greatest thing since the purple matress; like little purple mattresses for my feet!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563