I have had this mattress for 11 months. I rotate it monthly but I still noticed some sinking on my side. I had nights where I slept so hard I felt like I was asleep for 5 mins. It was magical and then I noticed the sagging. I emailed Purple to see, total shot in the dark and I was fortunate enough to have a new mattress on the way despite it being past 100 days. They truly take care of you and with the utmost professionalism. I will continue to recommend Purple to anyone who asks because the nights of amazing sleep I've gotten are so worth a couple that weren't so swell. Thank you team!!

We ordered a purple mattress and platform bed frame, with a free cushion added to our order. We also ordered a mattress protector a few weeks later. Our mattress came right away. We had no indication that it would take another 3 weeks for our frame to come, so we set up the mattress on the floor thinking it would only be a week at most. It wasn't until I opened a ticket with Purple asking about my frame that I received a notice that the frame was shipped. I never received a response to the ticket I opened. I also reached out via Facebook, in which I received a reply right away, and the rep told me my frame was on its way. I already knew that. I really would have liked if we received some sort of notice letting us know the frame was on back-order or something similar so we weren't sleeping on a mattress on the floor for almost a month. By the way, I'm pregnant; about a month from my due date, so I was literally rolling out of bed 3-4 times per night having to use the bathroom. We wouldn't have switched our beds so quickly if we knew we wouldn't have a frame right away. When the frame came, we were missing a few wingnuts. Luckily, we had some laying around and were able to compensate, but it was not helpful - especially after waiting so long for our frame. Overall, we love the bed, frame, mattress protector, and cushion (so far); but the service is not that great. Still rooting for you, Purple - just get your house in order. Thanks!

This is our second purple mattress. Our first one is still in use and we loved it so much that when it came time to replace our standard king mattress, we ordered a king Purple Mattress. I have very bad back problems and the Purple Mattress is the only mattress that has given me relief. I highly recommend it.

We shopped for a "mattress in a box" for a few weeks and decided to give Purple a try due to it's awesome advertising campaign, specifically the egg test. When we got the mattress installed, we were immediately satisfied with our choice. It really isn't like any other mattress on the market, definitely worth a try. When you lay on it you sink right in. An unexpected added bonus... it keeps people from jumping on the bed since their are no springs to bounce.

I've had awful back pain for many years and sharing my old mattress with my boyfriend was very uncomfortable. After being gifted the purple mattress I can say that my back pain is significantly better and sleeping with another person in the bed is extremely comfortable. I love it!

I purchased a bed for my new home. The new original is not like the ORIGINAL. The old beds were made of a darker purple gel that was firm, but soft. This new original has a lighter purple color gel that is much softer, and not as comfortable. I may be returning this bed

We have been sleeping on our purple king size mattress for about a month now. My wife is experiencing adjustments to her body alignment, which was expected. Her lower back pain is slowly going away. She has been tossing, turning and waking up in the middle of the night, but strongly believes that eventually that will go away once she is use to the mattress. Both of us feel like we are sleeping at zero gravity. The mattress is completely different than our previous one and it will take some time to get use to it. Thus far, we are pretty pleased with the purple mattress.

For the past few years I had been waking up sore and achy. My sleep was never restful with lots of tossing and turning throughout the night. Within a week of receiving our new Purple, my husband and I noticed we felt better, we weren't as tired, and our bodies didn't ache at all!! My husband's snoring which could often be heard throughout the house is now as quite as a cat purring! It's no lie when I say this mattress has improved my life! My new favorite thing to do is towatch movies in bed! Thank you for an amazing product!!!!!!!

I often wake up on top of dampness because of sweating. I never had this problem with a conventional mattress. I thought it would be less film and more soft. I spent a lot of money because everything advertised lead me to believe it was cooler and softer. I wish I could return it for a full refund so I could buy a real mattress.

My husband and I have been through several beds over the last few years and have not had good sleep in a long time. I saw the Purple video and was intrigued by the possibility of a good night's sleep. I asked my husband and he said "what have we got to lose?" So we ordered the mattress. Meanwhile I watched every YouTube video I could find and I couldn't find anyone who had bad things to say about this mattress.....Well now I know why!! It is amazing! We love it! I used to toss and turn all night because of pain. I no longer have to do that. I am comfortable all night long! We have been sleeping on it for close to 30 days now and still no regrets!!