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Customer reviews for Purple Foam Medium Mattress for
Purple Foam Medium Mattress

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Jun 11, 2017
Teri B
2 out of 5 stars review

Verified Purchase

Purple mattress

Well, it took me a couple weeks to get used to it, it felt good at first, I guess because it was a big change from my "other" mattress, but now, it feels like I am "used" to it, and I'm right back to the same way it was before I got it.. I hoped it would help me tremendously, but I was wrong, sorry purple. I tried... :)

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Sep 7, 2018
Shirley C
4 out of 5 stars review

Verified Purchase

Excellent Customer Service

Wonderful customer service. Last year I purchased my purple mattress and loved it but over the year I noticed it had started to sag on both mine and my husbsnds sides of the bed. I called the customer service number on the website and they emailed me right away with what they needed to see the sagging. 5 gallons of tea and 4 pictures later my new replacement purple mattress was on it's way. My back Thank's you very much purple team!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jan 19, 2019
Lisa P
5 out of 5 stars review

Verified Purchase

Best mattress ever!

I have told everyone I know about this mattress. I sleep on my stomach and cant change that. I have tried all different types of mattresses and have had lower back and neck pain for years. I went with a leap of faith and ordered Purple. Within 3 nights it was a world of difference. Now I cant wait to go to bed at night and I feel 100 % better when I wake up and there is literally no more pain. I feel rested during the day as well. The pillow is also phenomenal! I would recommend these products to anyone!!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
May 26, 2017
Eric R
4 out of 5 stars review

Verified Purchase

SO SQUISHY!!

My wife and I couldn't figure out how to describe this mattress when we first laid down on it... not firm, not soft... it gives, but there is plenty of bounce... when my wife finally sat bolt upright and exclaimed the word she was looking for: "SO SQUISHY!!" It supports absolutely every bump, curve, nook, and cranny the same. It's a but uncanny the first couple of nights. But rest assured, this is the best mattress I have ever owned. One point of contention: If you are a side sleeper and are used to a softer mattress, this may take a bit to get used to.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jan 13, 2020
Jenna B
2 out of 5 stars review

Verified Purchase

I've been sleeping on the original for over a year.

I bought Purple-totally PUMPED because of the egg test, enthusiasm and sassy advertising. Slept great for about 6 months then the sag started. Cal king both sides. Our frame has like 6 legs and a grid support, so it's not the frame. I called sent some photos and they sent me a new mattress quickly and with no hassle. It's been about 6 months now and the sag is back. We've rotated the bed and it's just awkward now. Our sheets are plenty stretchy and our mattress protector is plenty big. I'm experiencing excruciating lower back pain and at this point I would love my money back. This mattress is just not for me. I haven't bothered to call customer service again because I highly doubt they'll send me a third mattress (which I don't want) and I know they won't give me my money back. I'm a stomach sleeper and my quality of sleep is horrific these days. I gave two stars instead of one because I really do think it's a great company and innovative product, but for me it's just not working out :(

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jan 13, 2018
Janet K
5 out of 5 stars review

Verified Purchase

ZZZZZZZZZZZ

CONS...Because we are sleeping so soundly we are no longer waking up in the middle of the night and putting onTalk Radio to get back to sleep. Because of this we are possibly missing some interesting programming. Even though we have no proof we suspect this mattress has been impregnated with Ambien. We notice we are prone to oversleeping with the Purple! PROS... Seriously, we are sleeping and waking up without the hip or shoulder pain that had been a problem on our old spring mattress. Overall we love it.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Apr 17, 2018
Kelly C
5 out of 5 stars review

Verified Purchase

Thank You!

My husband and I were in desperate need of a new mattress, as our old one had formed such deep dents that we literally had to "roll" out of bed. Being the researcher that I am, I couldn't just buy any mattress so I spent a week online looking up different brands. We had heard about Purple from a friend who purchased and said nothing but great things and after doing a bit more research on the mattress and company I was sold! Now we've had our king-size mattress for almost 1 month and we are loving it!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Aug 14, 2017
Tyler C
5 out of 5 stars review

Verified Purchase

Most uniquely wondrous feeling I've ever had

I have pretty bad back pain nightly and my girlfriend has very bad neck pain. We've always had to make trade offs between a bed that's supportive and a bed that puts or spines in bad positions. We were pretty excited about it beforehand and had sky high expectations. I'm genuinely still impressed by this mattress. We've slept on it for two days so far and my back needs no warm-up time in the mornings anymore. I roll out of bed and I feel like I could walk my dog for an hour if she needed it. Another plus of the purple mattress is how cool it keeps you at night, but also without having cold spots if you move around! It doesn't overinsulate your heat in one spot, it regulates itself to stay ventilated and normal. I'd recommend the purple mattress to anyone.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Feb 2, 2018
Karina L
5 out of 5 stars review

Verified Purchase

One of a kind mattress

We are so pleased with our new Purple! Our king size mattress came to us in about 3 weeks, plenty of time to look for a new bed frame and have it delivered in time. It fluffed before our eyes and we have been sleeping on a soft piece of heaven ever since! It is literally the perfect in between soft and firm. Hard to explain if you haven't experienced it yourself! Looking forward to amazing sleepy nights for the next 8-10 years!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jun 1, 2018
Chris
5 out of 5 stars review

Verified Purchase

Amazing Bed.... Horribale Shipping Company

First off let me start this review by saying my wife and I love our bed. We ordered the New Purple 3. Now before I get into details about the bed I want to address one major problem. My issue is not with the mattress or even the company Purple. My issue and frustration was and is with Manna the shipping company contracted by Purple. I ordered our bed on March 21st. I waited a few about 2 weeks before calling because I had not got a confirmation of shipment. I was told by a representative at Purple that they were back ordered and it could be up to two more weeks before my order was made and shipped. Understandable. So I waited two more weeks and called again. This was where the trouble started. Purple confirmed that they had in fact shipped my bed and that it was being transported by a company named Manna. I was given a tracking number and asked to call back if there were any more problems. I waited a few more days and started tracking the shipment. They had it for a month and I called them 6 times trying to locate it and no one could give a direct answer. The nightmare that company caused was unacceptable and should not be tolerated. Long story short Manna took a month to ship it and I had to go pick it up myself in Philadelphia because they said they couldn't deliver it for another two weeks after they "found it". Let me tell you what I trust more than Manna. Bill Cosby to take my wife out to dinner. Casey Anthony to babysit my children. Roseanne to tweet for me. Hillary Clinton to manage my computer server. Bernie Madoff with my retirement fund. FEMA to take care of me after a hurricane. Now that you understand the type of incompetence that you will get from Manna let me tell you about our Purple bed. It is absolutely amazing. I served in Iraq. My body is not it top condition. I have never slept on a bed that I don't remember sleeping on. That's how good I sleep. When you lay down it's super comfortable. When I move it's easy and doesn't disturb my wife. My wife also loves the bed. Her lower back problems have subsided and she too sleeps completely though the night. I without a doubt we will be purchasing this bed again

Review from purple.com
Helpful?66TUYA3O1BMW19096852563