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Customer reviews for Purple Foam Medium Mattress for
Purple Foam Medium Mattress

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Jul 22, 2020
SPENCER L
5 out of 5 stars review

Verified Purchase

Great mattress

We had gotten by with a mattress we had borrowed from a family member and I thought it was OK. But when we got the purple mattress the difference was abundantly clear from the moment I laid down on it. Some products match their advertising - this one surpassed it. And that's saying a lot because the ads are quite convincing.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Apr 11, 2018
Heidi S
1 out of 5 stars review

Verified Purchase

Unsatisfied

Worst matress ever. We ordered the original after reading several reviews and were very dissatisfied. This matress support is not long lasting. It was good for about 4 months and then the foam just started compressing and losing its support. The gel matrix is not cooling as advertised. We wake up nightly overheated and have never had that problem with other mattresses. Contacting there customer service is ridiculous. I emailed them with questions and concerns and got generic answer that just advertised for the bed and did not answer any questions. I would never recommend this bed to anyone. Now due to this matress my back pain is significantly worse and on the way to leading to a back surgery.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Oct 13, 2018
Earnest B
5 out of 5 stars review

Verified Purchase

Earnest and Teresita Bowling

This mattress has given us the the best most comfortable therapeutic sleep of our life we have been married for 36 years and wish we would have had this wonderful mattress every day of it we had never went rack to our bed to take a nap in all the years we have been together but with this mattress we have taken to naps so far and looking foreword to some more we got the pillows and they are great as well we got a purple for our camper and just got back we had the best 10 nights in the 10 years we have had the camper I wake up every day no feeling great and years younger thank you for that gift

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Nov 5, 2016
Rachel C
4 out of 5 stars review

Verified Purchase

Purple Queen Mattress

We love our purple. It is extremely comfortable, supportive and cool to sleep on. The customer service from this company is also amazing. Extremely friendly, easy to work with and accommodating! However, I do feel the need to point out that the dimensions of the mattress are different than a standard queen and therefore may cause some problems with the sheets fitting snugly and the mattress fitting in a standard bed frame. Our first purple mattress was over 3 inches short in length and over an inch short on width. When I wrote to Purple, they apologized and offered to fix immediately, saying they became aware of an issue with how the mattresses are rolled and shipped. Our second purple was the right width but still 2.5 inches short. Our third mattress came this week and it is still about an 1.5 inches short. As I said, the mattress is incredibly comfortable and we are really happy with it but it just seems odd to me that every other mattress company (we have a Leesa for our daughter and another memory foam as well) is exactly 60x80 but the purples seem to struggle with the sizing. I still recommend this mattress but if you have a standard headboard and footboard set up or don't like loose sheets, be aware that this will take some playing around with sheet suspenders to keep everything snug.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Sep 11, 2020
Howard Y
5 out of 5 stars review

Verified Purchase

Cool, without having to flip over the pillow

After the first few weeks on the mattress, I've already noticed how much better rested I've felt. The support is great and the air flow keeps me from tossing and turning, which I've noticed because the sheets/blankets remained tucked in all the way to the morning.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jun 13, 2020
Coral S
5 out of 5 stars review

Verified Purchase

So comfortable and soft!

The purple mattress was not cheap, and it took awhile to arrive, but I love it! The purple grid is a perfect mattress for side sleepers while still being super comfortable for back sleepers. I like a soft mattress, and this mattress is soft while still being supportive.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Aug 17, 2019
Todd
2 out of 5 stars review

Verified Purchase

Empty promise

Empty promise. Got our adjustable base about a year ago. It came with a rip in it we called and they promised to do something for us (small rebate) nothing ever came. The base is really nice rating would be much higher but we can't look past the empty promise. Bed is awesome I must say!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Feb 13, 2018
Susan C
5 out of 5 stars review

Verified Purchase

Purple mattress

We are thrilled with the comfort and better sleep we are getting with our new mattress!! It's balance is amazing and movement from partner doesn't disturb the other. Would highly recommend giving it a try and with the guarantee, what have you got to lose!!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Nov 5, 2016
Lois
2 out of 5 stars review

Verified Purchase

Mattress - 2 Stars Service - 10 Stars

We ordered the mattress and had to return it. We are folks in our 70's and the hard bed just was not friendly to our old bones. However, let me comment on the swiftness when we notified Purple that we wanted to return the mattress. We have a local organization named Hope Distributed who helps people in need for food, furniture and clothing. Hope picked up the mattress and we emailed the pickup receipt to Purple. In one hour and 22 minutes our refund was processed and returned to our credit card. Super service - thanks Purple.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jan 12, 2021
Mark R
5 out of 5 stars review

Verified Purchase

Excellent mattress

I have needed a new mattress for years and could never pull the trigger. The reviews, the word of mouth from friends, the ease of shopping, and the ease of getting to use it for the first time made the decision so much easier. I'm happy I made the purchase.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563