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Customer reviews for Purple Foam Medium Mattress for
Purple Foam Medium Mattress

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May 11, 2017
Johannes M
4 out of 5 stars review

Verified Purchase

Purple bed

Our experience with Purple was awesome! We received the bed in a timely fashion and were able to try out the bed for two months. Unfortunately, my back did not do so well with the bed, so we ended up returning it. However, there were many great things about the bed. There are NO pressure points when you are laying down. It feels like you are laying on a cloud! Also, the bed is bouncy and springs back quickly, but does not stir the other person sleeping on the bed. The customer services was amazing. They were quick and timely with picking up the bed and issuing a refund. Awesome company!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
May 23, 2017
Christain C
5 out of 5 stars review

Verified Purchase

pass out in luxury

So you're on the fence about buying a Purple Mattress? Here's some down right info for you. Purple has literature on their website that tells you exactly how their mattress compares to others. Without naming names of other retailers, the only mattress that can even be in the same ball park as the purple is the NUMBER one to beat. Yes that was a hint. Yet the purple is so much more than it's biggest competitor. The in home trial is by far the best out there because if you don't like the purple then you simply call them up they arrange for pick up you get your cash back, and everyone walks away happy because purple then donates that mattress to a local charity. Other companies give you a ton of grief after you walk out the doors if you don't like their product. What's more is that purple has the best warranty out there. My NUMBER one concern after only having my other mattress after two years was that an air bladder was leaking and the company wanted me to pay on their prorated 10 year scale. To me if a company is going to warranty something they do it like purple does and they actually warranty their product against being defective. So Purple totally wins when it comes to warranty, price, quality, and if that wasn't enough (even if all that wasn't a concern) purple also is the best night sleep you've had in a really long time. So in short, if you're on the fence about buying a purple then it's time to leap on over and make the purchase. You can thank purple tomorrow for a good nights rest tonight.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Mar 5, 2020
Jan H
4 out of 5 stars review

Verified Purchase

The difficulties of the amateur mattress reviewer

We came from a bob-o-pedic style mattress. It had originally been fine but it had dished over the years. The Purple felt different. It compresses differently when you lie on it and, to us, had more of a feel of a sprung mattress (but ours is not the one with coils).. We preferred it but not by a great deal. Over a couple of years the Purple mattress too dished (we are both slim build with the heaviest of us being under 150 lbs). We notified Purple and to my surprise, after asking us to jump through a couple of hoops, they replaced the bed. I have no idea, and Purple seemed to avoid saying, whether, we had a problem unit or whether they all suffer from this issue to some extent or another. The new one feels just the same as the old one. I commend Purple for their customer service but I do not know if all purple regular model beds will dish. There are two further comments. The bed is heavy and so is difficult to move around to change the sheets, even for those of us who go to the gym regularly. And without an array of mattresses to move between it is a highly subjective process to assess a new mattress when all it can be measured against is one different old mattress.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Aug 8, 2021
Brad C
5 out of 5 stars review

Verified Purchase

Best mattress ever!

This is seriously the only mattress that has ever relieved my back and shoulder pain. I have a pinched nerve in my lower back and it does not hurt when I sleep on this mattress. My husband and I actually get restful sleep when we sleep on this mattress, and that has never happened with any of our other mattresses. Thank you, Purple, for being the best!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jul 20, 2016
Tatiana W
4 out of 5 stars review

Verified Purchase

Just short of perfect - definitely worth it!

If you're a woman over 50, you'll most likely know what it feels like to have had hot flashes. Traditional matteresses store these heat waves that flare up, which makes it all the more difficult to cool down. The Purple matteresse has saved my nights. The Purple matteresse has kept its promise of "cool" nights. I only have two comments: 1. it seems that the top layers is a bit shorter than the underlying support layers, so my pillow sinks between the matteresse and the bed frame. 2. after enjoying the Purple matteresse for about 3 weeks, we already noticed slight permanent depressions where we sleep. I just hope they don't get any deeper. I would like to end on a very positive note regarding the customer service I received after placing the order, as well as the speedy and efficient delivery to Hawaii--believe me it's not that common when you live in the middle of the Pacific. Also, the follow-up on the deliver and the customer survey that I'm filling in is very professional. Great job guys!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jun 5, 2016
Gary B
5 out of 5 stars review

Verified Purchase

Best Bed EVER!

I suffer from severe lower back pain. 3 slipped disks in my lower vertebrae. I can not start my day without an hour's worth of stretches and back exercises. Before I used to have to crawl out of my horrible bed in a certain way. Very stiff and in pain. EVERY MORNING. I have never slept on a more comfortable bed when I got my Purple. Since the purple, my back pain has been cut in half and on some days completely gone. I spring out of bed every morning without a problem. My GF and I absolutely love it. The only downside is, we spend more time in bed now than anywhere else. I would recommend this bed to everyone I love.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Feb 26, 2018
lei
5 out of 5 stars review

Verified Purchase

Well worth it

Ever since I received the bed, my back and shoulder pain has subsided over a period of ten days. Before purple, I had constant pain and needed extra pillows to elevate my arms and legs. Now that I'm done with that, I feel so much happier waking up each morning! I don't even have to turn over constantly to reduce the stress on my joints. This bed is truly a life saver for me because without it, I would probably spend lots of money trying to find the best fit!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Mar 5, 2020
Corinne D
5 out of 5 stars review

Verified Purchase

Oddly Enough - The Claims are True - Support with No Pressur

The claims are true. This mattress really is supportive without creating pressure points. It's really weird. It's much firmer than I typically prefer but since it creates even less pressure points on my hips and shoulders than the super soft pillowy mattresses I like, I can't go back! I also need to add that after completing my purchase I looked for delivery reviews and found a few nightmare stories online. I got a little worried but thankfully my mattress was delivery incredibly quick. I ordered on Friday and received it the following Monday. I think I may live near their HQ or depot. I'm not sure but I have certainly have no complaints about their delivery and especially the product. I've never had a mattress where I can actually feel it push against the arch in my back in a supportive way and yet have no push-back in the places I'm heaviest or most angular. It's incredible. I got the cheapest mattress because when I tried them out and Denver Mattress it felt like the least firm. However, I have had thoughts of getting the most expensive one with the 4" purple product in it. I just figure if the 2" is this incredible the 4" can only be better. Again, this is from someone who loves super soft mattresses. I don't even like mattresses anywhere near firm (Purple is a little on the firmer side) and I'm still blown away by how oddly comfortable this mattress is! It's totally worth buying. If it's definitely not for you, you can return it so there's little risk.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Mar 17, 2017
Christopher B
2 out of 5 stars review

Verified Purchase

Not for us

The purple mattress is a interesting and different feel with its proprietary gel like top layer but my wife and I have not been able to get used to the feel. I cannot complain about the quality of the mattres but the top layer is to soft for us. We both have a sore back in the morning since getting our purple mattress. I am planning to return it. I'm sure some will love it but it is not our cup of tea.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Aug 21, 2020
Cyn B
3 out of 5 stars review

Verified Purchase

Disappointed Now

I sooo wanted to love our Purple mattress. We decided to invest in a quality mattress after several years of suffering. Initially, it was wonderful but as months pasted, it wasn't so wonderful. My husband and I both now are having body and back aches. We have had the mattress for about 1.5 years. We have turned the mattress, which is no easy task, and still no relief. What a disappointment to spend money and still not have a comfortable nights rest! I have resorted to sleeping on a foam topper which defeats the purpose. Our next mattress will NOT be a purple one.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563