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Customer reviews for Purple Foam Medium Mattress for
Purple Foam Medium Mattress

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Sep 6, 2022
Courtney T
5 out of 5 stars review

Verified Purchase

AMAZING!!!

I did not want to believe the hype that has been surrounding this mattress and brand for all this time, but I finally pulled the trigger and invested in one. I was nervous it was not going to improve my sleep, but it did immediately. I will say it took my body maybe a full week to adjust to it, but now I have no trouble sleeping. I even have the purple pillow! Invest in your health by investing in your sleep!!! I now trust all things Purple!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Feb 14, 2021
Linda H
5 out of 5 stars review

Verified Purchase

Words can't explain

I am in my 60's and just found out i have osteoarthritis in my lower spine. Every morning i would wake up with soreness in my shoulders and hip pressure points with my old mattress and i would have a terrible time standing straight up because of my back. I'm a side sleeper so i spent about a month researching alot of mattresses online and reading hundreds of reviews. One purple review stuck in my mind about a man who had tried trials with many top of the line mattresses and he was a side sleeper also and purple was the one he kept and raved about. So we bought one just the regular one and i cannot find the correct words to describe this mattress. This mattress moves with every move you make no matter how big or small the move. It gives with all your pressure points so my shoulders and hips feel wonderful and my back feels good enough in the morning that i can stand straight up without needing an oil can. The feel of this mattress is hard to put into words. It moves with you but is not sinky soft but yet it has some firmness but is not rock hard. You just have to try it for yourself. My husband and i both love it and by the way even though their sheets are a little pricy they are like sleeping in heaven. They are soft and cool and dont move.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Oct 31, 2018
Nick
1 out of 5 stars review

Verified Purchase

The 100 night trial is a joke

I purchased a Purple 3. I didn't like it. I returned it. No problem. I then purchased a Purple 2 separately. I had two credit card transactions instead of getting a partial refund. I had to front the money for both. I had two order numbers. I waited 2 weeks for delivery and they delivered another purple 3 instead of a 2. Had to refuse delivery. When I finally got my Purple 2, it was better but still did not provide the support I needed and I woke up with extreme back pain compared to any other mattress I've owned. Purple WILL NOT honor the 100 night trial. They say I did an exchange, but I didn't. They say when someone exchanges a mattress you have to keep the second one regardless. They didn't tell me this information when I ordered the second one because it WASN'T an exchange! They have flat out refused to take back my Purple 2. Now I am forced to keep a bed I don't want or like, and Purple won't take my side on this, they only believe what their computer tells them. They said they'd lose money if they took back my mattress, but that's not my fault. Play on words, discretion of policy, Purple does their own thing. Mattress may be OK for some, but service is horrible and overrated. NOT HAPPY.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
May 25, 2017
Sean H
5 out of 5 stars review

Verified Purchase

So far so good

I would personally leave a 4 star review but my wife is in love with this bed. I bumped it to five because of the purple pillow. Great combo. The pillow arrived before the bed and dramatically changed my life. I didnt know i could sleep so well. Spend the extra money and get this pillow. Worth it. The bed is good, it took me a couple nights to get used to due to the cushy state of my last mattress. I would classify it as firm but its not quite. If you hate your mattress and are afraid to pull the trigger on a standard, try it, 100 night guarantee is ultimately what made our decision.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Apr 14, 2020
Todd D
4 out of 5 stars review

Verified Purchase

Questioning The Long Term

Purple customer support is top notch. We recently had our Purple mattress replaced via warranty after only about 3.5 years. This new version has edge support which is the area the old mattress was hurting in. So I am hopeful the edge support helps the new mattress last longer. At least customer support is top notch.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jan 23, 2018
Kathryn
5 out of 5 stars review

Verified Purchase

Pain Free Sleep

This mattress is the best purchase my husband and I have made in our marriage!!! I have always had issues with being able to stay asleep and waking up in the morning without pain. Since buying this mattress last April I have had so many wonderful pain free nights of sleep. My husband and I both love it. We were looking at it about a month before we bought it because it is a lot of money to be spending on a mattress, but it is the best thing ever!! Buy it, buy it now and be prepared for great sleep!!!

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Oct 13, 2019
Benjamin R
1 out of 5 stars review

Verified Purchase

Wish my spine was a raw egg

I really wanted to love this mattress. I gave it more than the 100 days to try. I told myself "it's because it's new, it will get better" but it didn't. I even told myself it's because I'm so heavy. I bought a gel and foam topper to try and help, but I still have to get up after a couple hours of sleep. I wish purple would focus less of the comfort of raw eggs and the more of the comfort of people. I live with my purchase every single night. I got a email from "Ciera" at purple advertising a new mattress. I literally laughed out loud and said "I hate the first one. Why would I come for another?"

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jun 10, 2017
Cheryl P
5 out of 5 stars review

Verified Purchase

great mattress

I was skeptical, that the mattress was everything, the company said it was. I haven't slept, all night long for years. I have fibromyalgia, and was constantly, tossing and turning to get comfortable. After 4 nights, I slept my first entire night in a very long time. I recently traveled and stayed in a hotel. I was wishing I had my mattress with me. This mattress truly is, everything the company said it is. I am very happy. The only problem I had was with the delivery. It was not delivered on day it was expected. The delivery service, finally delivered it 5 days later. Then left it sitting out on the curb, in the rain. I blame that on the delivery service. Not the Purple company.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Jun 14, 2016
Troy W
5 out of 5 stars review

Verified Purchase

AMAZZZZZZING

My wife and I don't know how we will ever be able to live and sleep without a Purple mattress. Seriosly we are customers for life. Best mattress we have ever owned. Wake up feeling amazing and well rested. Definitely lives up to the things that were in the Purple Mattress video that we saw on Facebook. We took a chance and bought the king size figuring we had nothing to lose with the 30 night trial and no hassle return policy. Sooooo glad we took that chance. Excellent product for a really reasonable price. Fast shipping and easy to open.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563
Mar 29, 2021
Kristen
5 out of 5 stars review

Verified Purchase

Best mattress

My husband and I love our purple mattress. My husband was uncertain before and after I ordered it, but once we got it in and started sleeping on it, he fell in love quickly, and even made the statement "we will probably use Purple for the rest of our lives". We love it.

Review from purple.com
Helpful?66TUYA3O1BMW19096852563