I had pain in my heavier points at hips and shoulders because I'm a side sleeper. This mattress made a huge difference and is super comfortable!! It is super heavy-and I had help unfolding it. Set up is pretty straight forward. But I dread moving anywhere and having to transport it. It was definitely worth the investment for me.

When I purchased this mattress with the collapsible bed frame, I was initially satisfied and even recommended the mattress to friends and family. The bed frame came with inherent defects that did not allow support hooks to hook up properly, but Purple customer service was able to send me another with the same defects. The mattress began to lose its support very quickly. The polymer on top makes it so the bed doesn't lose its shape, so it makes it difficult to make a warranty claim. I'd liken it to a puddle of water that you don't think is that deep, but when you step into it, you fall up to your knees. Even if I could make a warranty claim to get a new one, I wouldn't want to. I would recommend a hammock for better spine support. If you are a stomach sleeper, avoid this mattress like the plague. I am young, healthy, and only weigh around 180 lbs. This mattress makes me feel 80 years old with all the back issues I've gotten from it. In reality, most mattresses are garbage and lose support after a few years. I would put this mattress on the more extreme side of losing support. Most of the good reviews that you see are people who have just recently purchased the mattress. I'd pay more attention to the people that have owned the mattress for multiple years writing mostly critical reviews. To be fair, I've had no issues with Purple customer service, but when the product is inherently bad, good customer service does not cut it.

At this time I'm giving the Purple mattress 3 stars because the quality, structure, and appearance are all good . But I have to deduct a couple of stars for comfort. For me, it's just too hard! I will continue to use it for the duration of the sleep trial and hope to adjust to the firmness. My husband doesn't find it as firm as I do. For him it's ok.

The mattress is great and we are sleeping like babies. I am a hot sleeper and the mattress has truly helped reduce my sweating at night. I still have to peel the comforter back and just use a sheet. My only complaint is a petty one. The height of the mattress compared to my old one is much lower. I now reach up to my bedside table instead of down. The top of the mattress is 4-6 inches below the top of the footboard which just doesn't feel right. We might try the base if we could return it. As I said, it is a minor complaint against an all around great experience.

There are so many features I really like about the purple mattress i.e. hypoallergenic, non-toxic, durable, as well as the innovative science and engineering. Needless to say I was very excited for it to finally arrive and start using it. After the first night that excitement changed to hopeful patience. The reason I waited several extra weeks to complete your survey is I was hoping time would help my body get used to the purple mattress. It's simply a lot firmer than I anticipated. Morning after morning I was waking up in pain. Pain I didn't have with my previous mattress. Still hopeful . . .

This bed was worth every penny. It supports every arch and curve of our bodies while not being too firm or too soft. This is literally the "just right" mattress. We no longer wake up with sore backs which is the first time in years that has happened. Thank you Purple!

We bought a Purple 3 from a retailer in Colorado Springs. I hated I for the first week. I hated the edge the surrounds the Springs, foam and egg crate surfaces because i was accustomed to a edge to edge sleeping surface. But!!! we stuck it out for several weeks and now I love it. I wish I had purchased a king size mattress that instead of a Queen. I'm telling you that I have my slept on a more comfortable bed. Make sure to get the purple mattress protector and sheets. They are very high quality and weirdly stretchy.

My wife and I spent 10 years of our marriage on a fluffy cushion top mattress. We felt like we loved it, but I was also slowly feeling like I was getting more back problems which I attributed to getting older and having four children. We were moving and decided it was time to change out our mattress. I was pretty excited about purple after watching the egg drop video so I took what I thought was a gamble. It was a major adjustment going from a fluffy pillow top to a gentle smooshy purple mattress. The first time I laid on, I was expecting the bumpy fluff I was accustomed to, but instead received a gentle coddling around my entire body. I didn't know what to think so I figured I'd give it 30-days. After a two-week adjustment period, I had a business trip and once in a hotel on another mattress it hit me. I had my wife go and lay on our old mattress. We were both shocked and how painful those other spring pillow top mattress were compared to purple. Purple is not like jumping on a pillow or sleeping on the ground, but it is exactly what it says 'just right'. I didn't realize how poor other mattress were at supporting the contours of my body. My arms or legs don't ever get tingly or numb. My back and neck never get sore or stiff anymore. I wouldn't have believed it. I'm so glad that I took the time to get my body accustomed to a good night's rest on gentle cradling dream mattress. If you are going from a spring or pillow top to this, give it a few weeks for your body to relax into it and you will be surprised by what you thought was comfortable before wasn't really. I have recommend this to all of my friends and family (even co-workers). Smoosh and relax into your dreams.

Best experience on a mattress ever. It's like lying down on a high quality and stable bed of jello. It is truly unique in a very positive way. I hear reviewers claiming the uniqueness of the mattress could turn people away. Uniqueness does not have to be a negative thing. Someone has finally broken through the same old mediocre "memory foam/inner spring mattress feel" and has created something great. Sorry uniqueness is not a valid excuse to not like this mattress. That being said the actually feel might not be for everyone but every one should at least try it. You got nothing to lose.

My grad student son introduced me to this product in August 2016, and being used to coil spring mattresses, I had my doubts about "new fangled" foam composites. When I was a young man, back in the 70s, I worked piecework at the Simmons Mattress Co. during summers to make money for college. These mattresses were slapped together in record time and I can remember nearly going deaf from the air-powered staple guns used to assemble the box springs. I always thought that was the way to make mattresses. So seeing this "purple thing" gave me doubts. I couldn't have been more wrong. After setting up my son's Purple and feeling the excellent support it offered, I knew I was next. I just ordered a queen-sized Purple two weeks ago and have been sleeping on it for a week. In just one week, my arthritic back pain has improved and I wake up more rested than I ever had on coil spring units...even those with latex foam toppers (that keep slipping around and dry out). The Purple mattress is not too soft, and not too firm....it's just right. I highly recommend this mattress and have to hand it to the guys who patented this technology. Thanks for the product.